Airlines

Pre-ordering meals on shorter flights is now available with Austrian Airlines.

On Austrian Airlines, meals can now be ordered in advance.

Your reward above the clouds. What will it be today? What would you prefer: a hearty snack, a veggie wrap, or a Wiener Schnitzel? With the new pre-order option, travellers in economy class may now choose in advance whatever dish from the regional Austrian Melangerie menu they want to enjoy during their flight. Customers can conveniently pre-order their favourite dish online at www.austrian.com/at/en/austrian-melangerie up to 48 hours in advance. This guarantees that their preferred food will be served. Then, customers can pay electronically while on board.

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“With Austrian Melangerie PreOrder, we provide an additional perk in service to our short- and medium-haul passengers. Pre-ordering is a crucial step toward greater sustainability and reducing food waste because it allows for better planning, according to Austrian Airlines CCO Michael Trestl.

Pre-ordering from the Austrian Melangerie menu is possible on all short- and medium-distance flights with a flight time of more than 50 minutes, both to and from Vienna. Only hot meals and sandwiches are available for PreOrder from Austrian Melangerie.

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On board, passengers will once again have access to a wide selection of Austrian meals, snacks, and drinks. Each traveller may order up to five meals in advance. The Austrian Melangerie only sells goods that are ethically, seasonally, and locally produced by Austrian manufacturers.

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Airlines

Federal Court Imposes $100M Fine on Qantas for “Ghost Flights” Scandal

In a major ruling, the Federal Court has confirmed a hefty A$100 million penalty against Qantas for its involvement in the “ghost flights” scandal. As reported by FlightGlobal.

The court found that Qantas misled consumers by offering and selling tickets for flights that the airline had already decided to cancel. Adding to the controversy, Qantas failed to promptly notify ticket holders about these cancellations.

The penalty follows Qantas’ admission of violating the Australian Consumer Law (ACL). The airline agreed with the Australian Competition and Consumer Commission (ACCC) on the penalty amount, aiming to deter Qantas and other businesses from similar breaches in the future.

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The ACCC emphasized that this substantial fine sends a clear message: misleading customers will lead to serious consequences, regardless of a company’s size. In addition to the penalty, Qantas has committed to paying approximately A$20 million to affected passengers who unknowingly purchased tickets for canceled flights.

This compensation comes on top of any refunds or alternative flight arrangements already provided. ACCC Chair Gina Cass-Gottlieb praised the penalty, underscoring the importance of robust compliance programs red energy qantas in large corporations like Qantas.

She pointed out that Qantas has since made changes to its operating and scheduling procedures to prevent similar issues in the future.