IndiGo 4 th most punctual airline globally: OAG Punctuality League 2018

IndiGo 4th most punctual airline globally: OAG Punctuality League 2018

• 4th in the top 20 “Mega airlines category”
• 9th amongst “top 20 Low cost carriers”
• Only Indian airline in the list of top 20 mega airlines

National, January 09, 2018: OAG, air travel Intelligence Company has ranked IndiGo as 4th most
punctual airline globally in the mega airline category. In its Annual review – Punctuality League 2018,
OAG recognizes the airlines that have consistently clocked highest On-time performance (OTP) by
including on-time performance for the world’s Top 20 busiest domestic and international routes, and
other categories. IndiGo has been ranked 4th amongst Top 20 mega airlines (The World’s Top 20
operators globally in terms of scheduled flights in 2017) and 9th amongst Top 20 Low-cost carriers (LCCs)
by OTP.

IndiGo passengers stranded on tarmac for 7 hours for non-availability of crew

IndiGo is the only Indian airline to have made it in the list of top 20 mega airlines. Punctuality League Report is a comprehensive annual report presented by OAG that reveals rankings of all airlines – mainline, low-cost and by region. The report aims to highlight carriers who have consistently demonstrated high performance and deliver on their promise to get passengers to their destinations in a timely manner. For detailed analysis, the OAG defined OTP as flights that arrive or depart within 14 minutes and 59 seconds (under 15 minutes) of their scheduled arrival/departure times. IndiGo has been recognized amongst major carriers such as Singapore airlines, Qatar airlines, Japan Airlines, Delta Airlines, American Airlines, Southwest, British Airways, Spirit Airline and Jetstar Asia.

Indigo selects CFM engines to power its fleet of 310 new Airbus A320neo

The entire fleet of over 150 aircraft is equipped with technology called Aircraft Communications
Addressing and Reporting System (ACARS). Before departure of every IndiGo flight, an automatic
message is trigged from the aircraft via ACARS to our operations control centre (OCC) – and immediately
the same departure time gets recorded in the software. Likewise, the moment an aircraft lands at the
destination, an automatic message is trigged from the aircraft to the OCC. These timings are recorded
‘real time’, automatically through ACARS i.e. without any human intervention. Hence, our On Time
Performance is diligently monitored for every flight – real time.
In addition, IndiGo closes the check-in counters for all 6E flights operating across all destinations, 45
minutes prior to the departure. This move is in compliance with the directions and procedures specified
in Air Transport Circular 10 of 2009 issued by the DGCA, and also helps the airline minimize operational
disruptions.

Link for entire report: OAG Punctuality League 2018