Frequent flyers can earn and redeem points for rewards like free flights, class upgrades, lounge access, excess luggage allowance, and more through the loyalty programme “Flying Returns” offered by Air India.

By taking flights with Air India or one of its affiliates, staying at one of its hotels, renting a car, paying with a credit card, or making purchases from one of its programme partners, members can accrue points.

There are many membership tiers based on the quantity of points accumulated, and members can advance to higher tiers to take advantage of greater benefits and privileges.

On Star Alliance flights

Simply fly on a Star Alliance member airline in a ticket class that is qualified for point accrual to earn Flying Returns points. The travel class and booking class of the operating carrier determine the amount of point accrual eligibility.

Claim Flying Returns Points

For a recent flight, did you forget to update your Flying Returns points? You can keep track of your Flying Returns points with the Retro Claim tool. Even if you haven’t joined the loyalty programme yet, you can use this option.

What you need to do:

To submit the information about your trip that hasn’t yet been entered into your Flying Returns account, log in and select the “Retro Claim” option. the image of your boarding pass and ticket. The points will be added to your account if all the necessary information is provided.

Otherwise, you can use the option to rectify the error and resubmit or forward the claim.

A copy of the ticket and boarding pass can also be uploaded on the website. Learn More

To claim missing points or Retro credit on Star member airlines, contact our support hub.

Claim submissions must be made 180 days (six months) after travel for Star Alliance or codeshared flights, and 365 days (12 months) after travel for Air India flights.
Seven days following the trip date, points can be retroactively credited.
As you move up the membership tiers, the advantages of membership grow. Everything is increased with increased travel, including baggage allowances and upgrades.

Airlines offer 4 types of membership.

1 Base Tier: Normal Membership.

Silver Edge Club (15% Bonus flying returns can carry 10KG luggage and will get dedicated checks, priority delivery baggage)

Golden Edge Club (25% Bonus flying returns can carry 20KG luggage and will get a dedicated check, priority delivery baggage, Air India lounge access +1 Guest,

The Maharaja Club (30% Bonus flying returns can carry 20KG luggage and will get a dedicated check, priority delivery baggage, Air India lounge access +1 Guest.