Flying International with Air India? Drop Your Bags at These Delhi Metro Stations

Air India announced on Tuesday a new partnership with Delhi Metro Rail Corporation (DMRC) and Delhi International Airport Limited (DIAL) to facilitate check-in services for international passengers at two metro stations in Delhi.

This new initiative allows passengers to check in their baggage at the metro stations, freeing them to explore the city without the burden of their luggage before their flights.

Effective immediately, international passengers can utilize these services at the New Delhi and Shivaji Stadium metro stations. The check-in and baggage drop facilities are available from 7 am to 9 pm, enabling passengers to check in their baggage conveniently. The baggage is then securely transferred to the aircraft through an advanced automated system developed by DMRC and DIAL.

The metro rail, running at a frequency of every 10 minutes, takes just 19 minutes to reach the departure level at Delhi airport’s Terminal 3, ensuring a fast and hassle-free journey.

Rajesh Dogra, Chief Customer Experience Officer of Air India, stated, “Our partnership with DMRC & DIAL stands testament to our commitment to offering passengers an enhanced and seamless travel experience. This initiative not only provides a cost-effective option for travellers coming from distant locations but also helps control congestion at the airport, leading to a better experience for all our customers.”

He further highlighted that this collaboration, along with other technological interventions like DigiYatra and Self-Baggage Drop machines, significantly enhances customer convenience and satisfaction. This collaboration aims to make travel smoother and more efficient, with metro journeys to Delhi Airport’s Terminal 3 taking less than 20 minutes.