A British Airways aircraft from Nassau, Bahamas, to London Heathrow, had an issue with the intended food load, so it was discarded, and the crew organized alternative catering, including several buckets of chicken from KFC, once the aircraft touched down in Nassau, Bahamas, for a layover. The fried chicken was served to guests in both business and economy classes.
One of the Passengers on British Airways posted, the incident on Twitter.
There will undoubtedly be divergent views on this matter. Some may argue BA did well to adapt and keep the flight running to get passengers home. Others, including myself, could think the flight should to have been delayed or canceled until the airline had secured enough catering.
How did you forget the catering for a 12-hour flight?, the guy in the Instagram video here asks, calling it a “absolute disgrace.”
From the other point of view of the passenger experience, that is a perfectly reasonable inquiry and sentiment, and this is truly a disgrace. I don’t think British Airways had much of a say in this, though. There is only one catering facility at the airport, and typically problems like these arise because of something with that facility.
It was nonetheless impressive given the circumstances that the flight took off and arrived more than an hour later than anticipated. Vouchers were said to have been given as compensation for the inconvenience, according to passengers.