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Air India Alters Elderly Couple’s US Flights Without Notice

Air India Alters Elderly Couple's US Flights Without Notice

An elderly couple’s travel plans were unexpectedly disrupted when Air India allegedly changed their tickets and destinations without prior notification, as reported by a user recounting the ordeal.

According to Dushyant Arora, the couple discovered the changes only when they attempted to check in for their flight to Newark, New Jersey, scheduled for June 19.

They were shocked to find that Air India had booked them on separate flights. The husband was re-routed to New York instead of Newark, departing on a different day than originally planned, while the wife’s itinerary remained unchanged.

The couple, unfamiliar with the changes and concerned about flying separately, decided to cancel their tickets. This decision was particularly difficult for the mother, as it would have been her first time flying abroad, and she expressed reluctance to travel alone.

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The couple was not contacted by anyone from the airline to inform them of the changes. The tickets had to be cancelled by the couple. In response to the X user, Air India stated that the customer’s request for a complete refund has been fulfilled.

“Dear Sir, we apologise that this happened and assure you that we never plan to interfere with our clients’ travel arrangements. “We have conducted a complete refund in accordance with the primary customer’s request, who was booked in the PNR,” stated Air India.

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Korean Air Rolls Out Next-Generation Business Class: ‘Prestige Suites 2.0’

Korean Air Rolls Out Next-Generation Business Class: ‘Prestige Suites 2.0’

Korean Air has introduced its latest business class offering, the Prestige Suites 2.0, set to make its debut aboard the airline’s new Boeing 787-10 Dreamliner fleet.

This new product marks a significant upgrade from the previous Collins Apex forward-facing staggered seats, known as Prestige Suites. The Prestige Suites 2.0 is designed in a staggered 1-2-1 configuration, ensuring each passenger direct aisle access and ample privacy.

The seats offer 46 inches of pitch, 21 inches of width, and can be transformed into a flat bed measuring between 78.2 and 79.2 inches. A standout feature of these seats is the inclusion of privacy doors that stand 52 inches high, offering a more secluded experience even when positioned closer to the aisle.

Tech-savvy travelers will appreciate the suite’s cutting-edge features, which include a 23.8-inch ultra-high-definition entertainment monitor, 60W USB-C charging, AC power outlets, and wireless charging capabilities.

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Moreover, Korean Air’s Boeing 787-10s will be the first in the fleet to offer Wi-Fi, enhancing connectivity for passengers. The new business class seats come with a range of amenities aimed at maximizing comfort and convenience. These include a storage cubby, a handheld remote, USB-C charging ports, and universal outlets.

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The wireless charging pad is a notable highlight, reflecting the suite’s advanced technological integration. The layout of the Prestige Suites 2.0 comprises 10 rows of seats in a 1-2-1 arrangement, specifically rows 7-16 in the business class cabin. The cabin is flanked by lavatories and galleys at both the front and the rear, ensuring easy access for all passengers.

A striking departure from Korean Air’s traditional design, the new seats feature a bold brown color palette. This is a significant change from the airline’s iconic Morning Calm blue and bright white interiors.

The new design incorporates semi-matte deep brown side consoles with metallic tops, brushed coppery-almond cabinet doors, and textured tan interior shrouds, giving the cabin a modern and sophisticated look.

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