Airlines

End of an Era: Qantas Farewells Boeing 717 And Welcomes New Aircraft

A Boeing 717 airplane operated by Qantas, the first of its kind to be registered and operated in Australia, will depart, signaling the end of an era. The departing 717 (registration VH-NXI) holds a special place in the Qantas Group’s modern history, having operated Jetstar’s first flight between Melbourne and Launceston on the day the airline started flying in May 2004.

The aircraft has also flown on regional and domestic routes for QantasLink for the past 15 years. All up, it has completed more than 29,000 flights and safely carried more than 1.6 million customers for both Qantas and Jetstar over two decades.

All of QantasLink’s 20 Boeing 717s will be gradually replaced by 29 fuel-efficient Airbus A220 aircraft as part of the “Project Winton” fleet renewal program. The first A220 aircraft is due to arrive later this year and the first of 20 A321XLRs will arrive in late 2024.

QANTAS FAREWELLS “QUEEN OF THE SKIES”(Opens in a new browser tab)

The departing 717 was flanked at Sydney Airport today by two new arrivals in the fleet – a Boeing 787 Dreamliner and a Jetstar A321neo LR. The next-generation aircraft are part of a significant investment in the fleet renewal that will see the Group take delivery of a new aircraft every three weeks on average for the next few years. The incoming aircraft will help Qantas and Jetstar restore capacity and expand their network while lowering emissions and improving efficiency.

Qantas’ latest Boeing 787 Dreamliner, Billabong, started flying on the airline’s international network this month, with another two Dreamliners to be delivered over the next three weeks. These additional aircraft enabled the resumption of Sydney-San Francisco flights and will support the launch of the Sydney to New York via Auckland route next month. This will bring Qantas’ 787-9 fleet to 14.

Jetstar Unwraps Its New A321LR Before Christmas(Opens in a new browser tab)

Jetstar also this month welcomed its seventh Airbus A321neo LR aircraft, which is 50 percent quieter than the older A321s they replace and burn up to 20 percent less fuel. They are operating domestic services and flying between Australia and Bali. The airline will receive another 11 A321neo LR aircraft by the end of 2024.

Through a combination of new arrivals and standby aircraft returning to service, the Qantas Group has returned to around 100 percent of pre-COVID domestic flying levels and expects to restore 100 percent of international flying by March 2024.

Airlines

United Flight Diverts to Shannon, After Stuck Laptop in Business Class Seat

A United Airlines flight from Zurich to Chicago O’Hare was forced to make an emergency diversion to Shannon, Ireland.

On Saturday afternoon after a passenger got their laptop wedged in a Business Class seat aboard the Boeing 767-300. Operating as United Flight 12, the aircraft departed from Flughafen Zürich at 9:46 a.m. local time and took off at 10:08 a.m.

The captain decided to divert the flight not because the passenger couldn’t access their laptop, but because any device powered by lithium-ion batteries that becomes inaccessible could pose a significant safety risk.

Such devices, if damaged or overheated, could lead to a thermal runaway event, potentially causing a fire on board. The Boeing 767-300, featuring United’s relatively new Polaris business-class cabin, landed safely at Shannon Airport in County Clare at 1:43 p.m. IST (Irish Summer Time) and reached the gate at 1:51 p.m.

In a statement, United Airlines acknowledged the diversion: “United flight 12 scheduled from Zurich to Chicago landed safely in Shannon to address a potential safety risk caused by a laptop being stuck in an inaccessible location.” This situation led to the cancellation of the flight, and the airline is working to reroute the 157 passengers who found themselves unexpectedly in Ireland.

Frequent flyers are often reminded in airline safety videos not to move their seats if they lose mobile phones or other gadgets powered by lithium-ion batteries within the seats. Attempting to retrieve such items by moving the seat can damage the battery and potentially cause a dangerous situation.

Airlines

Air India Flight Collides with Tug Tractor, at Pune Airport

An Air India flight bound for Delhi faced an unexpected hurdle during its taxi towards the runway at Pune Airport on Thursday, May 16th.

The aircraft, carrying 180 passengers, encountered a collision with a tug tractor, though fortunately, no injuries were reported among the passengers or crew. The incident, while causing significant damage to the aircraft, triggered swift emergency protocols, ensuring the safety of all individuals involved.

Upon the mishap, passengers were promptly disembarked from the plane, and alternative arrangements were made for their accommodation as they found themselves stranded at the airport. The Directorate General of Civil Aviation (DGCA) has initiated an inquiry to ascertain the cause of the collision, according to ANI reports.

Preliminary findings suggest that the tug truck, utilized for maneuvering the aircraft on the ground, inadvertently struck the plane during the taxiing process. Despite the incident, airport operations continued with minimal disruption. However, the affected aircraft was temporarily withdrawn from service for comprehensive inspection and necessary repairs.

Air India, in response to the situation, assured passengers of full refunds and complimentary rescheduling. The airline’s statement conveyed, “There was an incident related to one of our aircraft, which was to operate Pune to Delhi, at the time of its pushback. The aircraft was held back for checks, all passengers were offloaded safely, and the flight was cancelled.”

Passengers affected by the cancellation were provided with refunds and the option for rescheduling their travel plans without additional charges. The damage to the aircraft, primarily located near the belly where the pushback tug made contact, underscores the need for a thorough investigation into the circumstances surrounding the collision.

Airlines

After Flight Cancellation, Virgin Atlantic Passengers Told to Arrange Own Hotels

Ian Field and his partner Jane, both residents of the London area, faced an unexpected and costly ordeal while on a trip to St. Lucia in the Caribbean.

The couple, who had flown out from Heathrow on Virgin Atlantic flight VS221 on May 5, discovered upon arrival that their May 15 return flight was canceled for “operational reasons.” Despite Virgin Atlantic’s explanation, Field suspected the cancellation was due to a lack of passengers, as the airline is set to cease the route after May 19.

Stranded on the island, Field and Jane were left to fend for themselves for two additional nights. Both Virgin Atlantic and their travel agency, Blue Bay Travel, failed to provide assistance or accommodation, forcing the couple to pay over £400 out of pocket for their hotel stay.

Virgin Atlantic advised those without sufficient funds to seek financial help from family members, which added to the couple’s frustration. “We feel completely abandoned and let down terribly,” Field expressed to The Independent.

The lack of response from Virgin Atlantic and the unhelpful attitude of the travel agent exacerbated their distress. Although Field and his partner could afford the unexpected expense, he expressed concern for those who might not be in a similar financial position.

In response, a Virgin Atlantic spokesperson stated that all affected customers were rebooked on alternative flights and could amend their bookings through the airline’s “rebook me” function if needed. The spokesperson apologized for the delay and inconvenience, assuring that customers would receive EC261 compensation of £520 per person and be reimbursed for any out-of-pocket expenses incurred.