Connect with us

Airlines

Qantas and Jetstar extend deadline for COVID flight credits

Qantas Launches New Flights between Melbourne and Exmouth

Qantas and Jetstar are giving customers an extra 12 months to use their COVID credits, which are a carry-over from the unprecedented upheaval to borders and travel during the pandemic.

Qantas and Jetstar Launch One Million Seat Sale(Opens in a new browser tab)

Advertisement

Credits have been extended three times since 2020 and this final extension to the travel date is designed to make it easier for customers to use their remaining credits for domestic or international travel. Before today, customers had to book and complete their travel by 31 December 2023. Following this change, they will still have to book by 31 December this year but have until December 2024 to complete their travel.

This extension follows a number of other initiatives introduced over the past year to make using COVID credits easier. They include a dedicated Qantas helpline with specially trained staff, monthly reminder emails on credit balances and prompts to use flight credits in the online booking engine. Qantas customers can call the Travel Credit Concierge Team on 1300 171 505 or visit the Travel Credits Hub. Jetstar customers can use LiveChat to locate their voucher details.

Advertisement

Jetstar Unwraps Its New A321LR Before Christmas(Opens in a new browser tab)

Today’s change also adds to offers introduced to encourage customers to book travel before their credits are due to expire, including a double points offer for Frequent Flyers last December and a Qantas “Find My Credit” tool, which will launch in April to help those who have lost track of their original booking details.

Advertisement

The travel date extension makes the Qantas and Jetstar COVID credit program more flexible than our main domestic competitor and one of the most flexible among global carriers – some of which have already expired their COVID credits.

Advertisement

Airlines

Cathay Pacific asks business class customers to bring their own cutlery

Cathay Pacific asks business class customers to bring their own cutlery

In an innovative move towards sustainability, renowned Hong Kong carrier Cathay Pacific has recently floated an unconventional idea to its business class customers.

Bringing their own cutlery sets onboard. This initiative, revealed through a member survey circulated within the airline’s “Cathay Lab” community – a platform comprising frequent business class travelers – has stirred a wave of curiosity within the aviation industry.

Advertisement

With sustainability becoming an increasing concern in aviation, Cathay Pacific’s survey aimed to gauge passengers‘ willingness to partake in various eco-friendly practices during their journeys.

Among the initiatives presented, including refilling reusable water bottles and recycling plastic, the prospect of bringing personal cutlery garnered significant attention. Some members expressed practical concerns, questioning the feasibility of carrying cutlery through airport security and the potential inconvenience for passengers unaware of regulations.

Advertisement

Others suggested that Cathay Pacific should simply provide reusable cutlery onboard instead. Furthermore, there were suspicions among some respondents that the BYO cutlery proposal might be a precursor to introducing additional charges, with one user humorously envisioning a scenario where the airline lends cutlery sets for a fee.

Despite the skepticism surrounding the proposal, Cathay Pacific’s exploration of innovative sustainability measures reflects a broader industry trend towards environmental consciousness.

Advertisement
Continue Reading

Airlines

Air India and IndiGo’s Joint Initiative, Plans for 170 Wide-Body Aircraft

Air India and IndiGo's Joint Initiative, Plans for 170 Wide-Body Aircraft

In a bold move that underscores their confidence in India’s burgeoning aviation sector, Air India and IndiGo have revealed ambitious plans to acquire a combined total of up to 170 wide-body aircraft.

This strategic investment marks a significant shift in the country’s aviation landscape, as it brings European aircraft manufacturer Airbus into a domain traditionally dominated by American giant Boeing.

Advertisement

With India positioned as one of the world’s fastest-growing aviation markets, the timing couldn’t be more opportune for such expansion endeavors. The aim is clear: to elevate India’s status as a global aviation hub by enhancing connectivity through direct flights between Indian cities and international destinations.

Currently, a substantial portion of India’s international air traffic relies on overseas hubs, particularly in the Gulf region. IndiGo’s announcement of firm orders for 30 A350-900 aircraft, with an option for an additional 70, signals its commitment to capturing a larger share of the long-haul market.

Advertisement

Meanwhile, Air India’s comprehensive order, unveiled last year, encompasses 70 wide-body planes, including a mix of A350 and Boeing 787 models.

Recognizing the potential for disruption in the long and ultra-long haul segments, aviation consultancy CAPA India has emphasized the pivotal role Indian carriers can play in driving innovation and transformation.

Advertisement

With the current combined fleet size of Indian airlines exceeding 700 aircraft, the stage is set for Air India and IndiGo to spearhead a new era of growth and connectivity in the Indian aviation sector.

Advertisement
Continue Reading

Airlines

Air China Makes Landmark Deal: Orders 100 C919 Jets from COMAC

Air China Makes Landmark Deal: Orders 100 C919 Jets from COMAC

In a strategic move that could reshape China’s aviation industry, Air China has inked a monumental deal with Comac, signaling a significant shift in the nation’s commercial aircraft procurement landscape.

The agreement, valued at a staggering $10.8 billion based on list prices, entails the purchase of 100 Comac C919 jets, a resounding endorsement of the homegrown challenger to aerospace giants Airbus and Boeing.

Advertisement

The announcement, disclosed in a filing by Air China, underscores the airline’s commitment to bolstering its fleet with domestically manufactured aircraft. These C919 jets, slated for delivery between 2024 and 2031, are poised to amplify Air China’s operational capabilities and enhance its competitive stance in the global aviation arena.

The C919, a formidable competitor to Boeing’s 737 Max and Airbus’s A320neo, symbolizes China’s ambitious foray into the global aviation market. With Air China’s commitment to acquiring a substantial fleet of C919s, the aircraft is poised to carve out a formidable niche in the industry, challenging the dominance of established players.

Advertisement

Notably, Air China‘s existing fleet comprises an extensive array of Airbus and Boeing aircraft, showcasing its diverse operational portfolio.

With nearly 500 airplanes in service, including models from the A320 family and the 737 series, Air China’s decision to incorporate the C919 into its fleet underscores a strategic diversification strategy.

Advertisement

While Airbus has enjoyed notable success in China, buoyed by its local assembly line, Boeing has faced formidable challenges in recent years. However, Air China’s resolute investment in the C919 signals a paradigm shift, amplifying China’s quest for self-sufficiency in aviation.

Advertisement
Continue Reading
Advertisement

Advertisement

Trending