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The World’s Top 10 Airlines of 2021 : Skytrax

The World’s Top 10 Airlines of 2021 : Skytrax

Most of 2020 and 2021 has been a catastrophic period for the world airline industry, as passenger demand plummeted and countries across the world were affected by lockdowns and severe travel restrictions. The latest customer survey operated for 23 months (September 2019 to July 2021), and the 2021 Awards comprise a mix of more normal travel times combined with some travel during the global pandemic. Evaluating the Top 20 airlines, there have been some up and down movements versus 2019 results, although a core of airlines still dominate these higher positions.

Heading up the winners is Qatar Airways, named as Airline of the Year 2021, with Singapore Airlines ranked 2nd, and ANA All Nippon Airways in 3rd place, out of more than 350 airlines included in the survey results.

Qatar Airways also receives the awards for the World’s Best Business Class, the World’s Best Business Class Seat and the Best Airline in the Middle East.

Singapore Airlines, ranked No 2 worldwide, wins the top accolade for the World’s Best Cabin Crew, and is also honoured with awards for the World’s Best First Class, the Best Airline in Asia and the World’s Best First Class Seat.

ANA All Nippon Airways maintains its No 3 global ranking, and repeats its earlier success by winning the World’s Best Airport Services award. Winning the 2021 award as the World’s Cleanest Airline is a particularly high profile success during the global pandemic.

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Saudi Arabian Airlines wins the 2021 award as the World’s Most Improved Airline, ahead of Rwandair in 2nd place and JetSmart in 3rd position. This is a key award that reflects an airline’s Quality improvement across the entire Awards programme, evaluating an airline’s change in the global rating, and their performance improvements in different award categories.

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Some notable firsts include Scoot being named the World’s Best Long Haul Low-Cost Airline and Vueling Airlines winning the award as the Best Low-Cost Airline in Europe, one of the most competitive low cost airline markets in the world.

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Aviation

Airbus Enhances A350 Cabin with 10-Abreast Seating

Airbus Enhances A350 Cabin with 10-Abreast Seating

Airbus has announced a new partnership with Jiatai Aircraft Equipment, a Chinese aircraft seating manufacturer, to supply upgraded economy-class seats for the A350 widebody series.

This collaboration, unveiled at the 2024 Airshow China, focuses on developing a newly designed economy seat tailored for the A350‘s New Production Standard (NPS) cabin.

One of the key features of the NPS cabin is the ability to accommodate 17-inch wide economy seats, compared to the previous 16.5-inch wide seats that airlines were limited to in the A350’s earlier configurations.

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This change is made possible by the expanded space in the NPS cabin, which is 35 inches longer and 4 inches wider than the previous version. This extra space is achieved by slightly moving the cockpit wall forward and shifting the rear pressure bulkhead back by one frame.

The wider cabin allows airlines to add up to 30 extra economy seats without compromising comfort. For airlines opting for a 3-4-3 seating layout, the 17-inch wide seats are an excellent choice for a more comfortable passenger experience. However, some airlines, such as Iberia, may choose to retain a 9-abreast layout with wider seats for added comfort.

The NPS cabin also offers enhanced flexibility for airline operators. One major advantage is the ability to easily switch between a 9-abreast and 10-abreast seating configuration without requiring significant downtime for aircraft reconfiguration. Airlines can use the same seat rails, tracks, and IFE interfaces, making the transition smoother and quicker.

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In addition, the design of the floor attachments and air-conditioning systems has been optimized for 10-abreast seating, meaning airlines can upgrade their cabins without needing to make substantial modifications to the aircraft’s structure.

Though it’s still unclear when Jiatai’s economy-class seats will be officially added to the A350’s Buyer Furnished Equipment (BFE) catalogue, the collaboration marks a significant step toward enhancing the A350’s cabin offerings.

With this partnership, Airbus is providing more seating options for airlines, ensuring that they can meet diverse customer needs while improving overall operational efficiency.

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