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Top 10 World’s Best Regional Airports 2021

Top 10 World’s Best Regional Airports 2021

Skytrax has compiled a list of the greatest regional airports in the world. Skytrax performs research for commercial airlines and polls international travellers on cabin crew, airports, airlines, airline lounges, in-flight entertainment, on-board cuisine, and a variety of other aspects of air travel. Aside from these ratings, Skytrax features an airline forum where travellers may share their experiences and thoughts regarding a particular airline. Flight reviews, flight checks, and satisfaction questionnaires are also available on the website. The World Airline Awards and World Airport Awards, as well as a ranking for airlines and airports, are held annually by Skytrax.

  1.  Centrair Nagoya
  2.  Hamburg
  3.  Fukuoka
  4.  Haikou Meilan
  5.  Dusseldorf
  6.  Xi’an
  7.  Quito
  8. Cologne / Bonn
  9. Cincinnati/Northern Kentucky
  10. Denver

When Skytrax released its first worldwide airport customer satisfaction survey in 1999, the World Airport Awards were born. They are considered as a global quality benchmark for the airport business, evaluating customer service and amenities at over 500 locations.

India’s First airline to introduce door-to-door baggage service

There is no entry fee or payment by an airport (or any third party) to be included in the survey or awards, as Skytrax entirely funds the survey and awards process.

Top 100 Airports in 2021 Awards

Amongst the other major airport Awards announced today, Istanbul Airport is named the World’s Most Improved Airport in 2021, moving from No 102 in 2020 to No 17 in the 2021 results.

Changi Airport Singapore, a frequent, previous winner of the World’s Best Airport title was named the World’s Best Airport in the 10 to 15 million Passenger category, and took the awards for the World’s Best Airport Staff and the Best Airport Staff in Asia.

Another major winner of awards is Tokyo Haneda Airport, ranked No 2 in the world. In 2021, Tokyo Haneda wins the awards as the Best Airport in Asia, the World’s Best Domestic Airport, the World’s Best Airport Cleanliness and the Best Airport PRM / Accessible Facilities.

Guangzhou Baiyun International Airport was named the Best Airport in China, the World’s Best Airport in the 35 to 45 million Passenger category and also took the awards for the Best Airport Staff in China. The airport also achieved its highest global ranking at No 14, up from No 30 in the 2020 Awards.

Munich Airport retained its stronghold at the awards, being named the Best Airport in Europe, whilst London’s Heathrow Airport was named World’s Best Airport in the 20 to 25 million Passenger category, as well as the Best Airport in Western Europe.

Top 10 best airports in the world 2021 by Skytrax

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He is an aviation journalist and the founder of Jetline Marvel. Dawal gained a comprehensive understanding of the commercial aviation industry.  He has worked in a range of roles for more than 9 years in the aviation and aerospace industry. He has written more than 1700 articles in the aerospace industry. When he was 19 years old, he received a national award for his general innovations and holds the patent. He completed two postgraduate degrees simultaneously, one in Aerospace and the other in Management. Additionally, he authored nearly six textbooks on aviation and aerospace tailored for students in various educational institutions. jetlinem4(at)gmail.com

Airlines

United Airlines Boeing 737-800 Flight Review: Domestic Economy Done Right

United Airlines Boeing 737-800 Flight Review: Domestic Economy Done Right

Welcome to another flight review, where we would be flying on United Airlines Boeing 737-800 aircraft on a 4 hour transcontinental flight from Las Vegas to Washington!

Las Vegas consists of 2 main terminals for commercial airlines, Terminal 3 and Terminal 1. Both Terminals serve different airlines, with Terminal 1 more focused on Low Cost Carriers, while Terminal 3 serving the main carriers such as Delta, American, United Airlines, together with international operators. 

We are currently in Terminal 3, which has a wide offering of food and drinks. Furthermore, since we are in Las Vegas, there definitely are some slot machines around the terminal for those who are hoping to make a quick buck before their flight. There was also supposed to be a gaming lounge, but it was closed due to renovation. 

Upon reaching the gate, we were informed of an approximately 30 minute delay to our departure time, due to the aircraft leaving its previous leg late. 

Here is our aircraft, ship 3506, a 17 year old Boeing 737 which would be ferrying us to Washington. Here she is, decked in the old United Airlines colour scheme, The boarding process soon began, with passengers being called to called based on their boarding group, so as to ensure an orderly boarding process. 

We were warmly welcomed aboard by the cabin crew, where sanitising wipes were available upon request. For this flight, I selected 28F, a Window seat. The Economy Class layout in United’s Boeing 737-800 is in a 3-3 configuration, while Business Class is in a 2-2 layout.

This particular aircraft is still fitted with the old cabin of United Airlines, with no in-seat power outlet, small Inflight Entertainment Screens, together with a dated cabin.

United is currently updating their Boeing 737 fleet to have a wider Inflight Entertainment Screen, which includes a USB power port for you to charge your devices. It will definitely be a welcome change on the longer transcontinental flights especially. 

The seats are sufficiently wide, with a rather sufficient legroom offered on the aircraft. Although not generous, I was still able to stretch my legs, so definitely no complaints. The seat has two pockets, one right below the screen, with the other at knee level, which allows you to store your personal electronic devices safely. There are also adjustable headrests, which is always an amazing feature on a seat. 

Soon, we were greeted by the Captain, who warmly welcomed us onboard, before apologising for the slight delay, informing us that he would attempt to get us airborne as soon as possible. 

Inflight Service 

After approximately 30 minutes after takeoff, the flight crew prepared the cabin for snack service. Starting at the front of the cabin, they slowly made their way to the back. 

This is where I feel United really shines, especially for flights on the North American Continent. There are small snacks such as pretzels, chocolate and chips, together with non alcoholic beverages which are provided complimentary to the passengers. There is a wide range of beverages being provided, from Water, Orange Juice to even Ginger Ale. Everyone was given 1 choice of beverage and snack for this service.

Headphones were also handed out on demand, which was definitely what set United apart from other airlines in their Domestic Economy class. In fact, some airlines do not issue headphones for free on International Economy class on the North American continent flights. 

After approximately an hour, the flight crews were walking about, offering passengers a coffee or tea, or any other beverage. Passengers could also request for other drinks of their choice, together with snacks, though some snacks are chargeable. 

Passengers could request for drinks or snacks throughout the entire flight, with the crew occasionally making rounds offering water to passengers. 

United Airlines has the option of allowing their passengers to add their credit cards online, before boarding the flights, so as to ensure a contactless transaction. The cost of items ordered would be billed to that particular card, therefore negating the need for passengers to go through the hassle of finding their credit cards onboard. Cash payments are also not accepted onboard the flight, therefore requiring a card for in flight purchases. 

There is wifi provided onboard, with free internet access to messaging applications. The internet was rather fast, and offered great connectivity onboard, enabling you to stay in contact with your loved ones even in the air.

Free wifi for streaming and internet surfing is provided to T-Mobile customers, and other passengers could also purchase wifi for the entire flight for the same purpose. The wifi could also be used to stream movies to your own device, with a large range of movies and TV shows which could be watched online.

The selection of movies are definitely more than sufficient to keep everyone occupied for the duration of the entire flight. 

Soon, we landed at Washington Dulles International Airport, just slightly behind schedule. We deplaned via an airbridge to a remote concourse, where we were ferried to the main terminal via a mobile lounge, which in my opinion is quite a unique system. 

Delay Management done right

One thing which really impressed me thoroughly was United’s management of delays. Knowing that the aircraft would be approximately 10 minutes late, the flight crews identified those passengers who have connecting flights through lighting the crew call button, therefore providing a visible identification.

Upon landing, passengers were advised to remain seated and let these passengers deplane first, so they could make up for the lost time. United Airlines were also transparent with the information and steps taken to mitigate delays to the travellers’ travel plans through keeping everyone in the aircraft updated with the status of the aircraft arrival. 

Final Thoughts

United’s Cabin Service exceeded my expectations, especially with the offering of earphones to all passengers in Economy, ensuring that passengers were able to enjoy the wide selection of inflight entertainment offered. This is in stark contrast to certain North American Carriers, where they follow a bring your own headphones concept, resulting in some passengers being unable to enjoy the inflight entertainment. Furthermore, the attentiveness of the crew certainly played a part in ensuring an amazing flight, ensuring that the passengers were comfortable and well hydrated. 

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Europe

KLM E190 Engine Incident, 1 Person Dead

An Embraer E190 aircraft from KLM Cityhopper has been involved in a ground incident where a person was ingested into the engine of the aircraft, resulting in a death. The incident was ruled by the Royal Military Police to be a case of suicide. 

This incident occurred on 29th May, when the Embraer E190 aircraft was preparing to depart as KL1341 to Billund in Denmark. Witnesses reported a ‘hellish noise’, followed by smoke coming from the aircraft, according to an article published by Dutch Newspaper De Telegraaf.

The Embraer E190 is a regional aircraft, frequently used by KLM and other airlines on lower density, regional routes. It is powered by two General Electric CF34-10E engines. The aircraft involved in question, PH-EZL, is a 14 year old aircraft. As a result of the incident, KL1341 was delayed by approximately 6 hours as passengers and crew had to be transferred to another aircraft. 

KLM mentioned in a statement that the incident was under investigation, and that they are currently taking care of the passengers and crew who witnessed that incident. 

In a further update from the Royal Military Police, investigations concluded that the ingestion had not been accidental.

The deceased man has been identified as an employee of a company operating at the airport. The investigation has revealed that he intentionally climbed into the engine, indicating this is a case of suicide.

Dutch Royal Military Police

We offer our condolences to the family of the deceased.

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Asia

Singapore Airlines emergency landing after severe turbulence

A Singapore Airlines Boeing 777 Aircraft lands at Singapore Changi Airport (Incident aircraft not pictured)

One passenger passed on, while dozens of passengers were injured when a Singapore Airlines Boeing B777-300ER aircraft experienced severe turbulence while en route to Singapore from London Heathrow Airport. The aircraft diverted to Bangkok, and landed at 3:45pm Local time on 21 May 2024 

The flight landed with 211 Passengers and 11 Crew members at Bangkok Suvarnabhumi Airport. According to the Airport Director Kittipong Kittikachorn at a news conference, there were 7 passengers who suffered serious injuries, while a number of other passengers suffered injuries of varying seriousness.

It was also confirmed that the passenger who passed on was a 73 year old British Man. In a statement from Singapore Airlines ‘ As of 0505 hours Singapore Time on 22 May 2024, 79 passengers and 6 crew members from SQ321 remain in Bangkok’. In another statement, it was reported that a relief flight with 143 passengers and crew members arrived in Singapore at 0505 hours Singapore time on 22 May 2024.

According to aircraft tracking site FlightRadar24, the 16 Year Old Boeing B777-300ER aircraft descended sharply from 37,000 feet to 31,000 feet in a short time. It was also further reported by FlightRadar24 that the descent was commanded by Autopilot, instead of being caused by turbulence.

Shortly afterwards, the pilot declared an emergency by squeaking 7700 on the transponder, indicating an emergency situation onboard the aircraft. The Boeing 777 aircraft then diverted to Bangkok, instead of continuing on its planned journey to Singapore. 

In view of this incident, Singapore Airlines mentioned in a statement that they are working with the relevant authorities on the investigation into this incident.

The National Transportation Safety Board, a US Government investigative agency for civil aviation incidents, is sending an accredited representative and 4 technical advisors to support the investigation by Singapore’s Transport Safety Investigation Bureau (TSIB). TSIB mentioned in a statement that it ‘is in touch with its Thai counterparts and will be deploying investigators to Bangkok’. 

Boeing, the manufacturer of the Boeing B777 aircraft mentioned in a statement that they are in contact with Singapore Airlines regarding the ill-fated flight, and ‘stand ready to support them’. 

This situation is developing, more details will be added when they become available. 

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