Aviation

Top 10 World’s Best Airport Staff 2021

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Skytrax has compiled a list of the greatest regional airports in the world. Skytrax performs research for commercial airlines and polls international travellers on cabin crew, airports, airlines, airline lounges, in-flight entertainment, on-board cuisine, and a variety of other aspects of air travel. Aside from these ratings, Skytrax features an airline forum where travellers may share their experiences and thoughts regarding a particular airline. Flight reviews, flight checks, and satisfaction questionnaires are also available on the website. The World Airline Awards and World Airport Awards, as well as a ranking for airlines and airports, are held annually by Skytrax.

Singapore Changi
Tokyo Haneda
Seoul Incheon
Kansai
Tokyo Narita
Hong Kong
Centrair Nagoya
Doha Hamad
Copenhagen
Amsterdam Schiphol

When Skytrax released its first worldwide airport customer satisfaction survey in 1999, the World Airport Awards were born. They are considered as a global quality benchmark for the airport business, evaluating customer service and amenities at over 500 locations.

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There is no entry fee or payment by an airport (or any third party) to be included in the survey or awards, as Skytrax entirely funds the survey and awards process.

Top 100 Airports in 2021 Awards

Amongst the other major airport Awards announced today, Istanbul Airport is named the World’s Most Improved Airport in 2021, moving from No 102 in 2020 to No 17 in the 2021 results.

Changi Airport Singapore, a frequent, previous winner of the World’s Best Airport title was named the World’s Best Airport in the 10 to 15 million Passenger category, and took the awards for the World’s Best Airport Staff and the Best Airport Staff in Asia.

Another major winner of awards is Tokyo Haneda Airport, ranked No 2 in the world. In 2021, Tokyo Haneda wins the awards as the Best Airport in Asia, the World’s Best Domestic Airport, the World’s Best Airport Cleanliness and the Best Airport PRM / Accessible Facilities.

Guangzhou Baiyun International Airport was named the Best Airport in China, the World’s Best Airport in the 35 to 45 million Passenger category and also took the awards for the Best Airport Staff in China. The airport also achieved its highest global ranking at No 14, up from No 30 in the 2020 Awards.

Munich Airport retained its stronghold at the awards, being named the Best Airport in Europe, whilst London’s Heathrow Airport was named World’s Best Airport in the 20 to 25 million Passenger category, as well as the Best Airport in Western Europe.

Top 10 best airports in the world 2021 by Skytrax

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Aviation

COMAC Unveils Plans for the C929 to Rival Airbus and Boeing

After the success of China’s first C919 aircraft, the country is setting its sights on developing a larger plane. COMAC (Commercial Aircraft Corporation of China) has officially confirmed plans to build a widebody aircraft, marking a significant step in its aircraft lineup.

Traditionally, Airbus and Boeing dominate the widebody aircraft market, with decades of expertise in developing planes and engines capable of carrying heavy payloads. China, which currently relies on imported engines, is now aiming to challenge these giants with its own widebody jet, the C929, designed to compete with the Airbus A350 and Boeing 777.

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The C929 will be China’s first independently developed long-range widebody aircraft. It adheres to international airworthiness standards and boasts independent intellectual property rights. The baseline version is designed to seat 280 passengers and offers a range of 12,000 kilometers, catering to global demand for both regional and international air travel.

Russia, which also needs reliable narrowbody and widebody aircraft, could become a key customer for the C929. Additionally, China plans to target the broader Asian market as it continues to expand its aviation capabilities.

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China’s aviation progress includes the ARJ21 (now called C909), a regional jet with 100 seats for shorter routes, and the C919, a narrowbody jet with 180 seats designed to rival the Boeing 737 MAX and Airbus A320. Both models have found increasing demand in the domestic market.

At China’s largest air show in Zhuhai, COMAC announced that Air China will be the launch customer for the C929 widebody jet, though details about order size and delivery timelines were not disclosed.

Other major deals announced by COMAC include:

Hainan Airlines: Firm orders for 60 C919 and 40 C909 regional jets.
Colorful Guizhou Airlines: 30 C909 jets, with 20 firm orders and 10 provisional agreements.

The C929, renamed from the CR929 after Russia withdrew from the joint development project in 2023, is expected to carry 280–400 passengers with a range of 12,000 kilometers, competing directly with Boeing’s 787 Dreamliner.

According to COMAC’s deputy general manager, Tong Yu, the first fuselage section of the C929 is expected by September 2027, with prototype test flights anticipated soon after.