On Thursday, a passenger accidentally closed the cockpit door on a Southwest Airlines pilot of a Boeing 737 headed for Sacramento, locked out of the cockpit before takeoff. He had to climb back in through the window.
When the incident occurred, passenger Matt Rexroad informed the station. Just before the passengers boarded, it took place.
“No joke… yesterday last passenger got off plane with no one else on board, he shut the door. Door locked. The pilot having to crawl through cockpit window to open door so we can board.
He tweeted about it.
Rexroad at the end released the image in order to praise the airline and the pilot for their effectiveness and commitment to customer service that resulted in a pilot falling out of the side window of the cockpit. In order to get the plane open so that we could take off, the pilot essentially went above and beyond. I considered that was extremely cool.
Southwest Airlines issued a statement in which it claims that “during the boarding process, a Customer opened the forward lavatory door and accidentally pushed the Flight Deck door closed (which locked) while the Pilots scheduled to operate the flight were preparing to board the aircraft.” “One of our Pilots opened the door from a window on the flight deck, and the flight took off on schedule.” In the end, there was only an eight-minute delay in the flight’s takeoff.