Airlines

Southwest pilot climbs through cockpit window after being locked out of the plane

On Thursday, a passenger accidentally closed the cockpit door on a Southwest Airlines pilot of a Boeing 737 headed for Sacramento, locked out of the cockpit before takeoff. He had to climb back in through the window.

When the incident occurred, passenger Matt Rexroad informed the station. Just before the passengers boarded, it took place.

Pilot kisses ground after surviving crash landing(Opens in a new browser tab)

“No joke… yesterday last passenger got off plane with no one else on board, he shut the door. Door locked. The pilot having to crawl through cockpit window to open door so we can board.
He tweeted about it.

No joke… yesterday last passenger got off plane with no one else on board, he shut the door. Door locked. Pilot having to crawl through cockpit window to open door so we can board. @SouthwestAir pic.twitter.com/oujjcPY67j— Matt Rexroad ✌🏼🇺🇸 (@MattRexroad) May 25, 2023

Rexroad at the end released the image in order to praise the airline and the pilot for their effectiveness and commitment to customer service that resulted in a pilot falling out of the side window of the cockpit. In order to get the plane open so that we could take off, the pilot essentially went above and beyond. I considered that was extremely cool.

Why there may soon be only one pilot on aeroplanes(Opens in a new browser tab)

Southwest Airlines issued a statement in which it claims that “during the boarding process, a Customer opened the forward lavatory door and accidentally pushed the Flight Deck door closed (which locked) while the Pilots scheduled to operate the flight were preparing to board the aircraft.” “One of our Pilots opened the door from a window on the flight deck, and the flight took off on schedule.” In the end, there was only an eight-minute delay in the flight’s takeoff.

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Airlines

Virgin Atlantic Introduces Sign Language Crew Booking for Inclusive Flights

Virgin Atlantic has set a new standard for inclusivity in air travel by becoming the first UK airline to offer British Sign Language (BSL)-trained crew members on its flights.

As part of its commitment to ensuring every customer has a positive and accessible travel experience, Virgin Atlantic teamed up with deaf Gladiators star Jodie Ounsley and deaf twin content creators Hermon and Heroda Berhane. Together, they helped the airline better understand the needs of its deaf and hard of hearing passengers.

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The airline tested its BSL services on a flight from London Heathrow to Washington, with the experience captured in a special film to mark International Week of Deaf People. The BSL-trained crew greeted passengers with Virgin Atlantic’s signature warm welcome, assisted with in-flight navigation, alerted passengers to important announcements, and provided accessible in-flight entertainment options.

Virgin Atlantic’s efforts don’t stop there. The airline has committed to increasing subtitled in-flight entertainment options, enhancing clarity for special assistance services on its website, and introducing Sign Live—an on-demand BSL interpreter service for customer support teams. These new initiatives build on Virgin Atlantic’s ongoing work with Remark!, a leading deaf-led organization that provides BSL training for the airline’s crew.

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With a growing number of BSL-trained crew members available on all flights, Virgin Atlantic is taking significant steps to make air travel more inclusive. And also recently it has hire the virgin atlantic down syndrome girl for work. This initiative is part of a larger campaign to promote deaf awareness and improve the flying experience for all passengers with hearing loss. Passengers can now request a BSL-trained crew member when booking their flights through the airline’s website, ensuring they have the support they need throughout their journey.

Virgin Atlantic’s commitment to inclusivity extends beyond flights, with partnerships like the one with Channel 4, where BSL-trained crew members appeared in sign language interpreter segments. The airline also proudly supported the England Deaf Rugby team during their tour of South Africa.

By prioritizing accessibility and inclusivity, Virgin Atlantic is leading the way for other airlines, ensuring that every passenger feels confident, supported, and welcomed when flying.