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Southwest Airlines pilot hangs from window to retrieve passenger’s phone

Southwest Airlines pilot hangs from window to retrieve

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During a Southwest Airlines flight in California, the crew at Long Beach Airport worked with the pilot of a departing aircraft to return a passenger’s phone through the cockpit window.

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According to a Southwest spokeswoman, a passenger waiting to board a different flight observed a phone in the gate area while the aircraft was parked on the tarmac and about to take off. The plane had already departed the gate. The phone was subsequently presented to a Southwest operations representative by the traveller, who informed the representative that the owner of the device had already gotten on the taxiing aircraft.

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According to a Facebook post published by Southwest earlier this week, the airport agents gave the phone to the ground staff, who “jumped it up” to the pilot while the jet was on the tarmac rather than throwing it in the lost-and-found or having it transported to the destination city of the trip.

https://www.facebook.com/watch/?v=441262074831982

 

The post also included a video that showed two ground crew members alternating attempts to pass the phone to the captain, who was leaning from the cockpit. Once the phone was safely in the pilot’s hand, passengers near the gate could be heard cheering.

“We love watching our Employees’ goodwill attempts to aid a fellow Passenger,” a Southwest spokesperson said. Hundreds of Southwest’s frequent customers commended the airline for assisting the phone-less traveller in reaction to the airline’s Facebook post.

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Airlines

British Airways Unveils Its Brand-New First Class Cabin for the Airbus A380

British Airways Unveils Its Brand-New First Class Cabin for the Airbus A380

British Airways has introduced its brand-new First Class seat, blending sleek design with expert British craftsmanship. Reflecting modern British luxury travel, this new cabin is part of the airline’s Airbus A380 retrofit plans, set to take flight in mid-2026.

The updated First Class cabin has been crafted to feel like a modern luxury hotel in the sky, complete with cozy touches and thoughtful British details.

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Designed by top experts from across Great Britain and Ireland—including London, Glasgow, West Yorkshire, Kilkeel, and Dublin—the seat reflects the best of British design and quality.

Features and Comforts
The new First Class seat is ultra-wide at 36.5 inches, with a bed length of 79 inches for ultimate comfort. It includes:

  • A multi-purpose ottoman and stowable table.
  • A 32-inch 4K TV screen.
  • Adjustable mood lighting with modes like “relax,” “dine,” and “cinema.”
  • A cocooned 60-inch curved wall for privacy while maintaining a spacious feel.

Passengers traveling together can enjoy a shared experience with a sliding divider that creates a lounge-like space. The stowable tables also allow for “buddy dining,” where two people can dine together.

The cabin’s flowing curves, inspired by the iconic Concorde wings, create a welcoming and stylish environment. Additionally, passengers can now wheel their luggage directly into their personal storage space, making settling in easier.

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British Airways carefully considered customer feedback when designing this cabin. The seat includes practical storage and features like a fully rectangular bed for home-like comfort. Every detail, from usability to elegance, has been designed to enhance the travel experience.

British Airways is proud to be the only UK-based European airline offering a First Class product across the Atlantic. british airways premium economy and First Class travelers enjoy exclusive perks such as stylish seats, access to luxury lounges, fast-track security, and the First Wing at Heathrow. The airline ensures a premium experience from booking to landing.

This cabin upgrade is part of British Airways’ £7 billion investment in improving customer experiences. The airline has already introduced over 120 initiatives, including new short-haul seats, free onboard Wi-Fi messaging, and refreshed lounges worldwide.

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