Airlines

Singapore Airlines Offers $25,000 to Compensation Those Affected by Turbulence

On Tuesday, Singapore Airlines announced a compensation package for passengers who sustained injuries during a turbulent flight last month. Flight SQ321, traveling from London to Singapore, encountered severe turbulence on May 20, 2024, resulting in a traumatic experience for those on board.

In a statement, Singapore Airlines (SIA) extended its deepest apologies to the passengers affected by the incident. The airline confirmed that compensation offers were sent out on June 10, 2024. For passengers who suffered minor injuries, SIA has offered $10,000 in compensation. Those with more serious injuries have been invited to discuss personalized compensation packages tailored to their specific needs once they feel ready.

A particularly tragic outcome of the turbulence was the death of a 73-year-old British man. Other passengers and crew members sustained serious injuries, including skull, brain, and spine injuries. For passengers requiring long-term medical care, SIA is offering an advance payment of $25,000 to address their immediate needs. This amount will be included in the final compensation package.

In addition to financial compensation, SIA is offering a full refund of the airfare to all passengers who were on flight SQ321, regardless of whether they were injured. Passengers will also receive compensation for the delay in accordance with European Union and United Kingdom regulations. To help with immediate expenses, each passenger was provided with S$1,000 upon arrival in Bangkok, where the flight was diverted. The airline has also covered medical expenses and arranged for family members of the injured to travel to Bangkok.

Affected passengers have received emails detailing their compensation offers and the process for claiming them. Singapore Airlines urges passengers to contact them for any inquiries or further assistance, promising prompt responses.

Airlines

Air India Rolls Out A350s for Delhi-New York JFK and Newark Routes

In a major development for North American travelers, Air India has announced the deployment of its state-of-the-art Airbus A350-900 aircraft on two key routes: Delhi to New York and Delhi to Newark.

The service on the Delhi-New York route will commence on November 1, 2024, while the Delhi-Newark route will see its inaugural flight on January 2, 2025.

The introduction of the air india a350 will bring significant enhancements to Air India’s offerings, particularly with the launch of its Premium Economy class. air india retrofit This new class will feature 24 wide seats arranged in a 2-4-2 configuration, providing passengers with extra legroom and a more comfortable flying experience.

Soon, Air India aircraft will feature onboard WiFi & all-new cabins: Click here

“We are encouraged by the positive guest feedback we have received from the domestic deployment of our air india a350 interior to offer our hero product on the Delhi-New York JFK and Delhi-Newark routes. This is a significant leap forward for our U.S. operations that also underscores our commitment to continuous improvement,” said Campbell Wilson, Chief Executive Officer & Managing Director of Air India.

The A350’s Business class will set new standards with 28 private suites, each equipped with full-flat beds, direct aisle access, and personal wardrobes. Economy class will be configured to accommodate 264 passengers in a 3-4-3 layout. Across all cabins, passengers will enjoy the latest Panasonic eX3 in-flight entertainment system, offering over 2,200 hours of content.

Air India’s First A350-900: Interior, Routes, &Inflight Features: Click here

This strategic deployment marks a notable enhancement in Air India’s U.S. operations, with 60% of its flights to the U.S. now featuring new or upgraded cabin interiors. The air india new international routes currently operates 51 weekly flights to five U.S. destinations: New York JFK, Newark, Washington DC, Chicago, and San Francisco.

The revamped cabins, advanced in-flight entertainment systems, and improved service standards represent air india wifi commitment to providing a superior travel experience. “We believe this enhanced offering will solidify Air India’s position as a leading carrier and attract travellers seeking a world-class flying experience between India and the United States,” the airline stated.

Seats on these flights are now available for booking on Air India’s website, mobile app, and through travel agents, ensuring that passengers can easily plan their journeys on these newly upgraded routes.