Airlines

Singapore Airlines Offers $25,000 to Compensation Those Affected by Turbulence

On Tuesday, Singapore Airlines announced a compensation package for passengers who sustained injuries during a turbulent flight last month. Flight SQ321, traveling from London to Singapore, encountered severe turbulence on May 20, 2024, resulting in a traumatic experience for those on board.

In a statement, Singapore Airlines (SIA) extended its deepest apologies to the passengers affected by the incident. The airline confirmed that compensation offers were sent out on June 10, 2024. For passengers who suffered minor injuries, SIA has offered $10,000 in compensation. Those with more serious injuries have been invited to discuss personalized compensation packages tailored to their specific needs once they feel ready.

A particularly tragic outcome of the turbulence was the death of a 73-year-old British man. Other passengers and crew members sustained serious injuries, including skull, brain, and spine injuries. For passengers requiring long-term medical care, SIA is offering an advance payment of $25,000 to address their immediate needs. This amount will be included in the final compensation package.

In addition to financial compensation, SIA is offering a full refund of the airfare to all passengers who were on flight SQ321, regardless of whether they were injured. Passengers will also receive compensation for the delay in accordance with European Union and United Kingdom regulations. To help with immediate expenses, each passenger was provided with S$1,000 upon arrival in Bangkok, where the flight was diverted. The airline has also covered medical expenses and arranged for family members of the injured to travel to Bangkok.

Affected passengers have received emails detailing their compensation offers and the process for claiming them. Singapore Airlines urges passengers to contact them for any inquiries or further assistance, promising prompt responses.

Airlines

Qatar Airways Adds Direct Toronto-Amritsar Flights with Stopover in Doha

Qatar Airways has made travel easier for passengers by announcing a new three-weekly non-stop service between Toronto, Canada, and Doha, Qatar, starting on December 11, 2024.

This new route provides seamless connectivity for travelers heading to Amritsar, offering a convenient alternative for the Punjabi diaspora in Toronto who wish to avoid the hassles of transiting through Delhi airport.

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In a joint press release, Anantdeep Singh Dhillon, FlyAmritsar Initiative North America Convener, and Sameep Singh Gumtala, Global Convener, highlighted that this new route addresses the long-standing demand for better travel options to Punjab.

With this service, Amritsar will now have ten weekly flights to Canada via Doha, making the journey simpler and more comfortable for travelers who previously had to deal with long road trips, multiple layovers, and extended check-ins.

Flight Schedule and Connectivity

The qatar air line from Amritsar will depart at 4:10 a.m. (local time) and arrive in Doha at 6:05 a.m. (local time). After a layover of 3 hours and 45 minutes, passengers will board the qatar airways flight from Doha to Toronto at 9:50 a.m. (local time) on Wednesdays, Fridays, and Sundays, landing in Toronto the same day at 3:55 p.m. (local time).

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On the return journey, the qatar airlines will depart from Toronto at 8:00 p.m. (local time) and arrive in Doha at 4:30 p.m. (local time) the following day. From there, passengers will catch the connecting flight to Amritsar at 8:40 p.m. (local time), reaching their destination by 2:40 a.m. (local time). The total travel time qatar seatmap for the journey is approximately 20 hours and 10 minutes.

This new route is a significant relief for travelers who have often faced the challenges of long road journeys to Delhi, lengthy layovers, and multiple check-ins. By streamlining the travel process, qatar Airways ensures a smoother and faster journey, enhancing the overall travel experience for passengers traveling between Canada and Punjab.