From July 1, 2023, all passengers in all cabin classes, including Premium Economy Class and Economy Class, will have access to the most complete free limitless Wi-Fi in the airline sector.
Almost all of the aircraft in Fleet 1 and the entire SIA route network will have access to this improved Wi-Fi service. Thus, even at 36,000 feet in the air, passengers in all cabin classes will be able to stay in touch with loved ones, conduct online business, or keep up with their social media feeds.
To enjoy this service, customers must enter their KrisFlyer membership details at the point of booking through the Manage Booking online option, or at check-in. Non-KrisFlyer members may also sign up for their free membership online or on board their flight via the SIA digital content portal on their personal mobile devices to enjoy the complimentary in-flight Wi-Fi.
Suites, First Class, and Business Class customers, as well as PPS Club members2 will continue to enjoy access to free unlimited in-flight Wi-Fi. Since February 2023, KrisFlyer members traveling in Premium Economy Class and Economy Class have enjoyed complimentary three- and two-hour Wi-Fi surf plans respectively.