Airlines

Japan Airlines Inflight Compensation Voucher For Defective Seat

This international airline is offering free flight tickets to Indian travelers

One of the passengers recently had a frustrating experience, with Japan Airlines during a Business Class flight from Seattle to Tokyo and then on to Bangkok. The issue that he was encountered that his seat wouldn’t automatically adjust to the sleeping position, requiring manual adjustments each time and he wanted to rest.

While such mechanical problems are not uncommon, they can still be quite bothersome, especially when flying in the newer generations of seats with more integrated features. However, the airline staff was responsive and promptly addressed the issue by manually adjusting his seat whenever he needed to sleep.

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To his surprise, towards the end of the flight, the purser handed him a certificate that allowed him to choose from a range of compensation options. Since he is not an active collector of Japan Airlines miles, opting for mileage compensation he said didn’t make much sense to me. It would have required him to supplement his balance with Marriott points to reach the desired mileage level.

Similarly, JAL Vouchers didn’t appeal to him, so he ultimately decided to go with the Visa gift card option. He received a letter containing the gift card within 10 business days at his address in Thailand. The card is a VANILLA Visa Gift Card, which can also be obtained at Japanese convenience stores. However, it should be noted that this card requires swiping and doesn’t have a chip or tap function.

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Interestingly, the compensation letter did not mention the specific amount of compensation. To find out the current balance, He had to sign into the website and enter the card details. The balance displayed on the website showed 20,000 Yen, which is generous compensation that he can use towards his next Japan trip.

To ensure that the gift card was functioning properly, he tested it at a supermarket self-checkout in Bangkok, and it worked without any issues. Overall, he was satisfied with the compensation provided by Japan Airlines and wanted to share his experience.

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Airlines

PIA Reinstates Manchester and Paris Routes After EU Ban Lift

Pakistan International Airlines (PIA) has announced plans to resume flights to Europe starting in January, beginning with Paris as its first destination.

The decision follows the European Union Aviation Safety Agency’s (EASA) removal of a long-standing ban on the airline. PIA’s inaugural flight to Paris is scheduled for January 10, with bookings opening on December 9.

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In an official statement, PIA spokesperson Abdullah Hafeez Khan confirmed that the first flight schedule has been approved, marking a significant milestone in the airline’s recovery efforts. The EU ban had previously cost PIA approximately Rs40 billion ($144 million) annually in lost revenue, compounding its financial struggles.

With European operations restarting, PIA is now setting its sights on the United Kingdom. The airline plans to seek approval from the UK Department for Transport (DfT) to resume flights to major British cities such as London, Manchester, and Birmingham.

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These routes are anticipated to see high demand once necessary clearances are obtained. The lifting of the EU ban represents a key achievement for PIA as it works to rebuild its international network and regain its standing in the global aviation market.

By restoring flights to Europe and aiming for UK destinations, PIA is taking critical steps toward recovering lost ground and improving its financial outlook.