Connect with us

Airlines

IndiGo Flight Tickets Now Bookable Through WhatsApp

IndiGo Flight Tickets Now Bookable Through WhatsApp

IndiGo, India’s preferred airline, has introduced an innovative AI conversational booking assistant named 6Eskai on WhatsApp, marking a significant step in enhancing customer experience.

This new feature aims to provide seamless travel solutions directly through WhatsApp, offering convenience right at the travelers‘ fingertips.

IndiGo launches AI conversational booking assistant

6Eskai is built on a generative AI assistant platform developed by Riafy, a Google partner. With this technology, customers can now book tickets, check-in, generate boarding passes, check flight statuses, and ask queries all via WhatsApp.

The service is capable of handling both text and voice messages in English, Hindi, and Tamil languages initially. To use this service, customers can simply initiate a WhatsApp text to +91 7065145858.

Advertisement

The AI assistant leverages Google Cloud’s Large Language Models to support this service. Through extensive prompt engineering, it offers conversational interactions, responds to emotions, and even adds humor to its responses, ensuring a more engaging customer experience.

6Eskai has 1.7 trillion parameters

This extension on WhatsApp is expected to significantly enhance the hassle-free travel booking services available through IndiGo’s digital channels. 6Eskai is a highly advanced AI with 1.7 trillion parameters, enabling it to answer a wide range of common questions effortlessly.

Its capabilities include booking tickets, applying promotional discounts, booking add-ons, performing web check-ins, assisting in seat selection, planning trips, answering FAQs, and connecting customers with an agent.

Advertisement
Advertisement
Click to comment

You must be logged in to post a comment Login

Leave a Reply

Airlines

Qantas Announces New Non-Stop Direct Flights from Perth to Paris

Qantas Announces New Non-Stop Direct Flights from Perth to Paris

Qantas has launched new direct flights between Perth and Paris, reconnecting Australia and France for the first time in 20 years.

This new route reduces the travel time between the two cities by approximately three hours and stands as the longest non-stop flight to France globally.

Initially, the flights will operate four times per week during the busy European summer and the Olympic and Paralympic periods, before scaling down to three services per week from mid-August. This new service will provide an additional 75,000 seats between Australia and Europe annually.

Oldest Qantas A380 returns to service after being in storage : 16 years +:Click here

Perth will serve as the gateway to Paris for travelers from Sydney, Melbourne, Brisbane, and other major Australian cities. French tourists will also benefit from seamless connections to over 60 destinations across Australia, allowing them to explore the country’s natural wonders.

Advertisement

The flights will be operated using Qantas’s Boeing 787-9 Dreamliner, which is designed for long-haul travel. Passengers will enjoy large windows, high cabin humidity, and mood lighting to help them feel refreshed upon arrival.

To celebrate the new Paris route, Qantas has introduced several customer initiatives. These include limited edition Martin Grant-designed pyjamas with matching amenity kits and Neil Perry-curated menus for the Business cabin, featuring classic French dishes like Bouillabaisse of snapper and Skull Island prawns and a French 75 cocktail.

The Top 5 Films Seen on a Qantas Flight This is the listing:Click here

Additionally, a special selection qantas movies list celebrating French cinema, including films such as Amélie and Midnight in Paris, will be available on the international inflight entertainment system throughout July. qantas inflight entertainment movie list 2024.

This route launch follows a significant agreement between Qantas and Perth Airport, aiming to expand the airline’s western hub. This agreement, along with the Group’s fleet renewal program, is set to add 4.4 million additional seats to and from Perth by 2031.

Advertisement
Continue Reading

Trending