All Emirates passengers, regardless of class of travel, can now make use of some kind of free connectivity after they sign up for Emirates Skywards via a recent improvement to the airline’s inflight connectivity. Since the change, 30,000 more Economy Class customers have connected to the free onboard Wi-Fi each week.
Emirates has committed more than US$300 million on onboard connectivity to date, and has consistently been at the forefront of inflight Wi-Fi developments.
In every class of travel, all Emirates Skywards members can now take advantage of some kind of free connectivity. Whether traveling in Economy, Premium Economy, Business, or First Class, Skywards members of any tier—Blue, Silver, Gold, or Platinum—will receive free app messaging. Additionally, Skywards members traveling in First Class and Silver, Gold, and Platinum Skywards members traveling in Business Class will both enjoy unrestricted free internet access, allowing them to shop or do business online while in flight. Internet access is free for Platinum Skywards members in all classes.
The increase in free connectivity has been very well received by Emirates’ passengers following changes in January 2023 and the airline today sees an average of 450,000 users per month. This represents a 30% increase of passenger use in 2023 versus the same period last year. Currently, almost 10% of all passengers are utilizing the complimentary onboard Wi-Fi. On routes through the Americas, almost 20% of passengers connect to Wi-Fi onboard, and on European and Africa routes the usage is over 11% of all passengers.
Emirates also announced that it will offer new high-speed, inflight broadband powered by Inmarsat’s GX Aviation, onboard 50 new Airbus A350 aircraft – scheduled to enter service in 2024. The new agreement will significantly improve the passenger experience with enhanced connectivity and greater global coverage, even on flights over the Arctic.