Airlines
British Airways passenger charged £250 to get her iPad back after leaving it on flight
A British Airways passenger who left her iPad on an aircraft had to pay nearly $400 to get it back.
According to the Daily Mirror, a British Airways passenger who left her iPad on an aircraft had to pay nearly $400 to get it back.
Following a flight from Montreal, Canada, last month, Janice Gordon, 67, arrived at the Heathrow terminal and realized she had forgotten her device. About 40 minutes after getting off the plane, she said, “I realized that my iPad was missing. I walked off the plane, through security, and headed to the gate for Bahrain flight.”
She asked a British Airways employee if she could get it back, but the employee informed her that she couldn’t get back on the plane. Gordon added, “I asked the British Airways girl at the boarding gate if someone could take me back to the plane, but she told me no due to security and that it would have already been sent to the lost and found office.”
After that, the retired dental receptionist had to take a trip to Bahrain. Two weeks later, she flew through Heathrow once more, and this time she was informed that the lost property office was closed. Gordon told the Mirror that she had to pay $230 to have the iPad shipped to her, plus $48.93 in service fees, $125 in taxes, and other costs, for a grand total of a little over $400.
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British Airways and Bagport, which manages the lost property office at Heathrow, did not immediately respond to requests for comment.
