Airlines

Akasa airline suffers data breach, passengers’ personal information leaked

The airline stated that a short-term technical configuration error with its login and sign-up service was reported on August 25.

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On Sunday, Akasa Air announced that it had a data breach that allowed unauthorized people to access user information. The airline apologized to its customers for the data breach in a statement published on its website, and the event was “self-reported” to the nodal organization and the Indian Computer Emergency Response Team (CERT-In).

Despite claiming that there was “no intentional hacking attempt” based on its data, Akasa Air cautioned users to watch out for potential phishing scams. The airline stated that a short-term technical configuration error with its login and sign-up service was reported on August 25.

This setup issue may have allowed unauthorized people to read some Akasa Air registered user information, including names, genders, email addresses, and phone numbers. A statement from the airline said, “We can certify that, in addition to the above information, no travel-related information, travel records, or payment information was compromised.

We immediately put an end to this unauthorized access after becoming aware of it by turning off all connected system functionalities. The letter stated that we have now resumed our login and sign-up services after adding extra restrictions to solve this issue.

The problem was reported by a research expert through a journalist, for which we are appreciative. We would like to make it clear that based on our records, there was no purposeful hacking attempt. Anand Srinivasan, co-founder and CIO of Akasa Air, stated in a statement.

At Akasa Air, our priority is always to give customers a secure and dependable service. System security and the protection of client information are crucial. To ensure that our systems are strong, we are constantly strengthening them, collaborating with specialists and the research community “It stated. “For whatever inconvenience this incident may have caused you, please accept our deepest apologies.

A flight from Mumbai to Ahmedabad was operated by Akasa Air on August 7, the first new Indian airline in nearly a decade. A significant investment had been made in the airline by billionaire Rakesh Jhunjhunwala, who passed away earlier this month.

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Airlines

Air India to Roll Out New Guidelines for Cabin Crew

Air India has announced a revised policy for its cabin crew members operating on domestic and international flights. Under this new policy, certain sections of cabin crew will be required to share rooms during layovers, a move that has drawn attention within the airline.

This updated policy will also apply to Air India Express, following the merger of AIX Connect with Air India. Among the key changes, the allowances for cabin crew on international flights will see an increase, shifting from the USD 75-125 bracket to USD 85-135.

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However, there will be no changes to the allowances for domestic flight cabin crew, who will continue to receive Rs 1,000 per night. Additionally, they will now be eligible for a support allowance of Rs 1,000 per night. does air india have wifi on international flights.

A spokesperson for air india refurbishment emphasized that the revised compensation and benefits remain competitive and aligned with industry standards. They noted that in-flight managers and executives typically have a minimum of 8-9 years of experience.

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While room sharing is already a practice at Air India Express and Vistara, this marks the first implementation of such a policy at Air India itself. The airline aims to balance operational efficiency with crew welfare as part of its ongoing efforts to enhance its operational framework.