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Air India Unveils ‘Fare Lock’ Feature for Hassle-Free Flight Bookings

Air India Unveils 'Fare Lock' Feature for Hassle-Free Flight Bookings

Air India, under the ownership of the Tata Group, unveiled a new feature called “Fare Lock,” offering customers the flexibility to secure their chosen fare for a period of 48 hours.

This innovative option empowers travelers to confirm their travel plans while avoiding sudden fare fluctuations or availability issues. With Fare Lock, passengers can reserve their selected fare for up to two days by paying a nominal fee. This feature applies to flight options at least 10 days away from the booking date, providing ample time for travelers to finalize their plans.

To access this service, Air India customers need to select their preferred flight options during booking and opt for the Fare Lock feature. Upon payment of a non-refundable fee, passengers can revisit their bookings through the website or mobile app and confirm their reservations at the pre-selected fares using the ‘Manage Booking’ option.

The fees for Fare Lock vary depending on the route and are inclusive of taxes. For domestic flights, Air India charges a fee of Rs 500, while short-haul international departures from India incur a fee of Rs 850. Incoming short-haul international flights attract a fee of $10, whereas longer international outbound flights entail a fee of Rs 1,500. Similarly, incoming longer international flights to India will be charged $18, as stated by the airline.

This introduction of Fare Lock adds to Air India’s range of ancillary offerings, aimed at enhancing the overall travel experience for its customers. By providing this option, the airline aims to cater to the evolving needs of travelers and ensure a seamless booking process.

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Airlines

Akasa Air Launches QuietFlights: Enhancing Peaceful Travel

Akasa Air Launches QuietFlights: Enhancing Peaceful Travel

Akasa Air, India’s rapidly growing commercial airline that, has introduced a novel initiative called “QuietFlights” for its passengers.

This unique concept is specifically designed for travelers flying during the early morning and late-night hours, enhancing their inflight experience with added tranquility and comfort.

In a recent press release, Akasa Air announced that flights operating between 10 PM and 6 AM will minimize in-flight announcements to essential safety messages only.

In addition, the airline will adjust cabin lighting to foster a peaceful and calming atmosphere. This initiative underscores Akasa Air’s commitment to offering a restful and comfortable journey for passengers on flights during these hours.

Belson Coutinho, Co-Founder and Chief Marketing & Experience Officer of Akasa Air, highlighted the airline’s dedication to ensuring privacy and peace of mind for its passengers.

He stated that the launch of QuietFlights reaffirms their mission to deliver exceptional experiences, emphasizing a “comfortable, relaxed, and peaceful cabin experience.”

Coutinho elaborated that in today’s fast-paced lifestyle, QuietFlights are thoughtfully designed to help passengers unwind, with reduced announcements and ambient lighting creating a serene inflight environment.

Akasa Air’s network connects 22 domestic destinations and three international destinations, including Mumbai, Ahmedabad, Bengaluru, Chennai, Kochi, Delhi, Guwahati, Agartala, Pune, Lucknow, Goa, Hyderabad, Varanasi, Bagdogra, Bhubaneswar, Kolkata, Port Blair, Ayodhya, Gwalior, Srinagar, Prayagraj, Gorakhpur, Doha (Qatar), Jeddah, and Riyadh (Kingdom of Saudi Arabia).

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Airlines

Air India Passenger Discovers Metal Blade in his meal

Air India Passenger Discovers Metal Blade in his meal

In a concerning incident aboard Air India’s AI 175 flight from Bengaluru to San Francisco, a passenger discovered a metal blade in his in-flight meal.

Mathures Paul, a journalist, recounted his alarming experience on social media, sharing that he found the blade while enjoying his roasted sweet potato and fig chaat. Mr. Paul described the moment he felt the piece of metal in his mouth, realizing it was a blade only after chewing for a few seconds. Fortunately, he was not harmed. He posted an image of the bowl showing the metal blade next to the food, expressing his disappointment with Air India’s catering service.

Air India food can cut like a knife. Hiding in its roasted sweet potato and fig chaat was a metal piece that looked like a blade. I got a feel of it only after chewing the grub for a few seconds. Thankfully, no harm was done.

Upon discovering the blade, Mr. Paul immediately alerted the stewardess, who apologized briefly and assured him that the catering team would be informed. She then brought him a bowl of chickpea salad as a replacement.

After landing in San Francisco, Mr. Paul posted about the incident on X (formerly Twitter), but initially received no response from the airline. Later, Air India contacted him, offering a one-way business class ticket valid on any Air India flight for up to one year. Mr. Paul declined the offer, referring to it as a ‘bribe.’

In response to his post, Air India commented, “Dear Mr. Paul, we are sorry to know about this. This does not represent the level of service we aim to provide to our passengers. Please DM us your booking details along with your seat number. We’ll ensure this matter is promptly reviewed and addressed.

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Air India to Open India’s First Self-Operated Pilot Training School

Air India to Open India's First Self-Operated Pilot Training School

Air India is making a significant move to establish a flying school in Maharashtra’s Amravati, a project aimed at training up to 180 pilots annually.

Initially focused on meeting the airline’s internal requirements, the Tata Group-owned carrier envisions expanding to address external needs in the future, according to a report by The Economic Times.

The new academy will welcome aspiring pilots with no prior flying experience, offering a comprehensive full-time training program that prepares them for careers in Air India’s cockpits. To support this initiative, Air India has procured approximately 30 single-engine and four multi-engine aircraft from American manufacturer Piper and European company Diamond.

This strategic step allows Air India to control the supply of new pilots, ensuring a steady pipeline of well-trained talent. Moreover, it addresses the quality gaps in pilot training within India, which often compel students to seek education abroad.

The establishment of the Amravati flying school is part of Air India’s broader strategy to enhance the quality of pilot training in the country. Alongside this, the airline has inaugurated a training center in Gurugram, in collaboration with Airbus and US-based L3 Harris, equipped with six simulators for type-rating and recurrent training.

Other Indian airlines like IndiGo and SpiceJet have similar branded training programs in association with independent flight schools both domestically and internationally. However, Air India’s initiative to set up its own flying school marks a pioneering step in the country, emphasizing its commitment to maintaining high standards in pilot training and meeting the aviation industry’s growing demands.

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