Airlines

Air India Unveils ‘Fare Lock’ Feature for Hassle-Free Flight Bookings

Air India, under the ownership of the Tata Group, unveiled a new feature called “Fare Lock,” offering customers the flexibility to secure their chosen fare for a period of 48 hours.

This innovative option empowers travelers to confirm their travel plans while avoiding sudden fare fluctuations or availability issues. With Fare Lock, passengers can reserve their selected fare for up to two days by paying a nominal fee. This feature applies to flight options at least 10 days away from the booking date, providing ample time for travelers to finalize their plans.

To access this service, Air India customers need to select their preferred flight options during booking and opt for the Fare Lock feature. Upon payment of a non-refundable fee, passengers can revisit their bookings through the website or mobile app and confirm their reservations at the pre-selected fares using the ‘Manage Booking’ option.

The fees for Fare Lock vary depending on the route and are inclusive of taxes. For domestic flights, Air India charges a fee of Rs 500, while short-haul international departures from India incur a fee of Rs 850. Incoming short-haul international flights attract a fee of $10, whereas longer international outbound flights entail a fee of Rs 1,500. Similarly, incoming longer international flights to India will be charged $18, as stated by the airline.

This introduction of Fare Lock adds to Air India’s range of ancillary offerings, aimed at enhancing the overall travel experience for its customers. By providing this option, the airline aims to cater to the evolving needs of travelers and ensure a seamless booking process.

Airlines

Virgin Atlantic Introduces Sign Language Crew Booking for Inclusive Flights

Virgin Atlantic has set a new standard for inclusivity in air travel by becoming the first UK airline to offer British Sign Language (BSL)-trained crew members on its flights.

As part of its commitment to ensuring every customer has a positive and accessible travel experience, Virgin Atlantic teamed up with deaf Gladiators star Jodie Ounsley and deaf twin content creators Hermon and Heroda Berhane. Together, they helped the airline better understand the needs of its deaf and hard of hearing passengers.

Air India to Roll Out New Guidelines for Cabin Crew

The airline tested its BSL services on a flight from London Heathrow to Washington, with the experience captured in a special film to mark International Week of Deaf People. The BSL-trained crew greeted passengers with Virgin Atlantic’s signature warm welcome, assisted with in-flight navigation, alerted passengers to important announcements, and provided accessible in-flight entertainment options.

Virgin Atlantic’s efforts don’t stop there. The airline has committed to increasing subtitled in-flight entertainment options, enhancing clarity for special assistance services on its website, and introducing Sign Live—an on-demand BSL interpreter service for customer support teams. These new initiatives build on Virgin Atlantic’s ongoing work with Remark!, a leading deaf-led organization that provides BSL training for the airline’s crew.

Qatar Airways Launches new Flights From Doha To Toronto

With a growing number of BSL-trained crew members available on all flights, Virgin Atlantic is taking significant steps to make air travel more inclusive. And also recently it has hire the virgin atlantic down syndrome girl for work. This initiative is part of a larger campaign to promote deaf awareness and improve the flying experience for all passengers with hearing loss. Passengers can now request a BSL-trained crew member when booking their flights through the airline’s website, ensuring they have the support they need throughout their journey.

Virgin Atlantic’s commitment to inclusivity extends beyond flights, with partnerships like the one with Channel 4, where BSL-trained crew members appeared in sign language interpreter segments. The airline also proudly supported the England Deaf Rugby team during their tour of South Africa.

By prioritizing accessibility and inclusivity, Virgin Atlantic is leading the way for other airlines, ensuring that every passenger feels confident, supported, and welcomed when flying.