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Air India launches ‘Project Abhinandan’ for enhanced guest experience at 16 airports

Runway Close Call:IndiGo Plane Lands as Air India Jet Takes Off

Air India, which is owned by Tata Sons, stated on Monday that it had launched “Project Abhinandan,” which aims to improve the experience for travelers on the airline at airports.

According to the airline, this project will give its customers a specific and hassle-free on-ground experience as part of its attempts to improve the guest experience. The former national carrier has educated 100 Service Assurance Officers specifically for this purpose and placed them at up to 16 major airports across the nation.

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All passengers will receive assistance from these staff, which will smooth the process of boarding for them. As part of the scheme, the knowledgeable Air India employees who have grown up with the company will also help passengers go to lounge areas, boarding gates, or the arrivals hall. In addition to this, Air India’s ground employees will deal with frequent problems that travelers typically encounter, like missing flights, missed connections at airports, delayed baggage delivery, and others.

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According to Air India, its service assurance officers have received special training that will enable them to handle consumer complaints with ease.

The A350 aircraft owned by Aeroflot could be delivered to Air India.(Opens in a new browser tab)

According to Rajesh Dogra, Chief Customer Experience & Ground Handling Officer at Air India, many air travellers find airport experiences stressful, regardless of how frequently they fly. The introduction of “Project Abhinandan” aims to make traveling with Air India more comfortable and welcoming for all passengers by streamlining the airport experience for everyone and significantly improving their entire travel experience.

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Aerospace

Boeing 777-9 Begins Certification Flight Testing with FAA Onboard

Boeing 777-9 Begins Certification Flight Testing with FAA Onboard

The 777-9 has commenced certification flight testing at Boeing Field in Seattle. This is a crucial step under the supervision of our regulator to certify the airplane and deliver it to customers worldwide.

Amidst Boeing’s current challenges, the B777X stands out as a project that could revitalize the brand. It is highly anticipated, and Boeing is keen to clear FAA certifications to release it as soon as possible.

Boeing 777-8F vs Airbus A350F: Comparing two Premium aircraft : Click here

The aircraft is two years behind its initial commitment date. During this time, the company has rigorously tested it under various conditions to ensure its readiness for commercial service.

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Boeing has announced that the 777X will be used for both passenger and freighter services, depending on customer requirements.

Boeing’s 777X program has achieved a major milestone with the Federal Aviation Administration (FAA) granting approval to begin certification flight tests, marking a significant step towards the aircraft’s entry into commercial service.

Mega Comparison of Boeing 777x vs A350-1000 Aircraft : Click here

The European Union granted approval for this merger in February, and Korean Air anticipates U.S. regulatory approval by the end of October.

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Following Airbus’ breakthrough with Korean Air, Reuters reported in April that Korean Air was considering a new Boeing order focused on the 777X, an advanced version of the 777 mini-jumbo.

Boeing 777-9 First certification

The first certification flight test of the 777-9 took place on Friday evening, with FAA personnel onboard alongside Boeing’s pilots and flight test team.

According to The Seattle Times, the aircraft departed from Boeing Field shortly after 6 p.m. and landed nearly two hours later after flying along the Washington and Oregon coast.

The 777X, an upgraded version of the successful 777 twinjet, features new engines and carbon composite wings with folding wingtips to accommodate standard airport gates.

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The first variant, the 777-9X, is designed to carry 426 passengers in a two-class configuration for long-haul international flights.

Comparison of two legendary aircraft Boeing 777x vs Boeing 747 aircraft : Click here

Boeing B777x total orders

Boeing has secured 481 orders for the aircraft, with Emirates being the largest customer, having ordered over 200 units. The planemaker has already built and stored 22 777X jets, with an additional six in various stages of assembly in Everett, Washington.

Boeing is close to finalizing a significant deal to sell approximately two dozen 777X jets to Korean Air, with an estimated value ranging from $4 billion to $6 billion, as reported by Reuters.

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Industry sources suggest that the agreement could be concluded as early as the Farnborough Airshow in July. Korean Air, South Korea’s largest airline, has been in discussions about returning to Boeing for its long-haul aircraft needs.

The Boeing 777X vs A350 is one of the most popular comparisons among aircraft as of now. The Airbus A350 has been operating for more than eight years, and its promising performance helps airlines in terms of efficiency and customer satisfaction, particularly in noise and vibrations.

The next generation Boeing 777X can fulfill the same requirements, with 777x first delivery given to Emirates Airlines, the launch customer for this aircraft. It remains to be seen how the Boeing 777X vs Airbus A350 will compete against each other in the future.

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