Airlines

A video of the Indigo cabin crew has gone viral when they lose their cool while dealing with disrespectful passengers.

A video of the cabin crew has gone viral when they lose their cool while dealing with disrespectful passenger.

Today, a lot of information spreads quickly online. One of the Indigo flight staff members got into a dispute with a passenger over the course of the meal.

The video makes it visible and audible that, The crew is attempting to convey to the passengers that they are responsible for providing the meals on board as per the list. The entire incident was recorded on camera by one of the passengers. The passenger’s disrespect towards the crew during their argument with the first cabin crew appears to have irritated them. In addition, for peer support, another crew had arrived to provide the details of the error that had occurred and to clarify that the crew was not at fault.

Alaska Airlines Pilots Refused to Fly Together and Turned the Plane Around to the Gate After Argument(Opens in a new browser tab)

@IndiGo6E

Tempers soaring even mid-air: "I am not your servant"
An @IndiGo6E crew and a passenger on an Istanbul flight to Delhi (a route which is being expanded soon with bigger planes in alliance with @TurkishAirlines ) on 16th December : pic.twitter.com/ZgaYcJ7vGv
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— Tarun Shukla (@shukla_tarun) December 21, 2022

The crew was speaking to the passenger politely, but things quickly got out of hand. The crew lost their cool and told the passenger to stop talking, then quickly apologized. The Indigo CEO offered his support to the staff during the incident. The majority of internet users claimed that each passenger must show respect for the staff because, by law, they are required to serve the passenger.

I’m on the side of the @IndiGo6E flight attendant. The man clearly calls her a servant, he says “you are a servant”. She responds with “I am an employee”. It makes me sick to see so many men saying this is bad behaviour by a flight attendant. Sorry, but there are limits.
— Vasundhara Sirnate (@vsirnate) December 21, 2022
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Female pilot reveals airport employee mistook her for flight

Detailed information about the dispute is unavailable. Please share your thoughts on the incident in the comment box.

I AM AN EMPLOYEE AND I AM NOT YOUR SERVANT.
This line should be the line of the year by an employee.
Give this lady an award @IndiGo6E. The increase in competition is giving customers feel that they owe us.
Sorry but you dont. Period. ?
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Enough is enough.
— Alankrit Shukla (@alashshukla) December 21, 2022
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Airlines

Air India Express Aircraft Engine Part Falls Outside Delhi Airport; DGCA Orders Probe

Air India Express flight skids off runway while landing at Kochi airport

The Directorate General of Civil Aviation (DGCA) has launched an inquiry following reports that metal fragments were discovered at Delhi’s Indira Gandhi International Airport after an Air India Express flight made an emergency landing on Monday evening.

The emergency landing was prompted by a detected engine fault, but fortunately, the landing was executed safely without any injuries to the passengers.

The situation began when crew members of the Air India Express flight reported an engine issue, leading to the emergency landing. The DGCA has confirmed that a thorough investigation is underway and has directed that the aircraft undergo a comprehensive safety inspection.

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The discovery of metal debris outside the airport has raised concerns, prompting the DGCA to probe whether these fragments are linked to the aircraft involved in the emergency landing. Authorities are particularly focused on whether the metal pieces, which were found near the airport, originated from the same Air India Express flight that experienced engine trouble.

While preliminary assessments suggest that the debris could be a broken blade from an aircraft engine, the exact source remains unconfirmed. The airline has yet to verify if the metal fragments are from their aircraft.

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The Delhi Police, working in conjunction with the DGCA, have initiated their own investigation to determine the origin of the metal pieces. A technical team is set to analyze whether the fragments are associated with the aircraft in question. As the investigation continues, a case has been filed with the airport authority to address the matter.