Aviation

United Introduces New Seat Preference Feature in Its App

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United Airlines has launched a new feature this spring that significantly enhances the travel experience for its passengers.

The airline’s mobile app now automatically reassigns passengers to their preferred seats when they become available before departure. This innovative feature, which allows travelers to move to a window or aisle seat if their preference opens up, has already shown impressive results.

In July alone, United successfully moved over 18,000 passengers to their desired seats—nearly 40% of eligible customers who used the feature. This update is designed for those who book flights through United’s mobile app. Once passengers select their seat preferences, including window or aisle options, exit rows, or bulkhead seats, the app works diligently in the background to accommodate these requests.

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If your preferred seat type isn’t available at the time of booking, you can still make a request through the app. The system will continuously monitor for seat availability and automatically reassign you if a preferred seat opens up, all without any additional charge. Passengers are notified of their new seat assignments once the switch is made.

With up to 3 million users interacting with the United app daily, this new feature represents the airline’s ongoing efforts to enhance customer satisfaction and streamline the travel experience. United is the first and only U.S. airline to offer this seat preference functionality within its mobile app.

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The seat reassignment process remains active until 12 hours before takeoff, ensuring that passengers have the best chance of securing their preferred seating arrangement. By automatically adjusting seat assignments based on availability and passenger preferences, United Airlines continues to lead the way in offering personalized and convenient services.

Airlines

Air India to Launch aircraft maintenance training institute in Bengaluru

Air India, one of India’s leading global airlines, is set to establish a Basic Maintenance Training Organization (BMTO) in Bengaluru.

This institute will offer a comprehensive Aircraft Maintenance Engineering (AME) program certified by the Directorate General of Civil Aviation (DGCA). The program will follow an integrated 2+2 year structure, combining classroom learning with practical, hands-on training.

This initiative is part of Air India’s broader goal of creating a robust aviation ecosystem in India. With plans to expand its fleet and strengthen its operations, the airline aims to build a skilled workforce of maintenance engineers, making the organization self-reliant while supporting its ambitious transformation journey.

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To bring this vision to life, air india has partnered with Bengaluru Airport City Limited (BACL), a subsidiary of Bangalore International Airport Limited (BIAL). Together, they will develop a state-of-the-art facility spanning 86,000 square feet at Bengaluru Airport City.

This purpose-built campus will feature modern classrooms, well-equipped laboratories, and qualified trainers to deliver world-class education and training. The institute is expected to become operational by mid-2026.

The BMTO will be located close to Air India’s new 12-bay Maintenance, Repair, and Overhaul (MRO) facility, also set to open in Bengaluru by early 2026. The AME program will begin with two years of academic coursework, followed by two years of practical training at the MRO, ensuring students receive hands-on experience adhering to industry standards.

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In the meantime, Air India has introduced a Cadet AME program in collaboration with reputable institutions in Bengaluru and Hyderabad.

This ensures continuity in its commitment to developing skilled aircraft maintenance engineers while the BMTO facility is under construction. The program also allows students to pursue a bachelor’s degree through university partnerships, enhancing their career and academic opportunities.

With this initiative, air india plane aims to address the growing demand for skilled professionals in aircraft maintenance and engineering, air india new planes contributing to the development of India’s aviation sector and creating specialized career paths for aspiring engineers.