After being denied boarding in Mexico City, a “rebellious” passenger who was trying to travel with an invalid passport had a tantrum and then attacked a member of the Emirates staff.

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An observer’s bizarre video shows a woman at the check-in counter at Terminal 1 of Mexico City’s Benito Juárez International Airport. She attempted to check in after the limit and handed in a passport that had expired, according to Emirates.

She became enraged after learning she wouldn’t be able to travel, charged behind the counter, and assaulted a member of the check-in personnel. She then ascended a check-in counter, grabbed the monitor above the desk, and shouted.

The woman was screaming on a check-in desk and airport staff were trying to calm her down. As the local police arrived at the airport, she was ultimately detained by security.

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Emirates said in a statement, “We can confirm that on November 1, an incident occurred at the check-in desk at Mexico City International Airport, in which a late-arriving customer at the check-in counter was also found to be travelling with an expired passport.

“When the client was told that she couldn’t go, she became irrational and aggressive with the ground employees, necessitating the intervention of airport security and the police. We place a high priority on and won’t compromise on maintaining the safety of both our passengers and crew “the airline said.