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Qatar Airways Wins the “Airline of the Year” Award by Skytrax for an Unprecedented Seventh Time and Takes Home Three Other Major Awards

Qatar Airways has been selected “Airline of the Year” by the global air transport rating organization, Skytrax, for a record-breaking seventh time as the airline proudly celebrates its 25th anniversary in 2022. #Qatarairways #SkytraxAward2022 @bestairlines

Qatar Airways Wins the “Airline of the Year” Award by Skytrax for an Unprecedented Seventh Time and Takes Home Three Other Major Awards

Qatar Airways has been selected “Airline of the Year” by the global air transport rating organization, Skytrax, for a record-breaking seventh time as the airline proudly celebrates its 25th anniversary in 2022. The top airline in the world also won three other awards, including Best Airline in the Middle East and Best Business Class Lounge Dining, during a spectacular ceremony earlier today in London. In 2011, 2012, 2015, 2017, 2019, 2021, and now 2022, Qatar Airways has received the title of “Airline of the Year.”

Skytrax Ranking’s Top 20 Best Airlines in the World for 2022(Opens in a new browser tab)

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The prestigious 2022 Skytrax awards are coveted within the industry due to their reputation as the benchmark for excellence and distinction. Qatar Airways’ home airport and hub, Hamad International Airport, was also recently voted the World’s Best Airport 2022, taking home the award for the second year in succession, ensuring that passengers can relax and enjoy their flights knowing they are traveling with the World’s Best Airline through the World’s Best Airport.

ANA named Global SKYTRAX Award Winner for Cleanliness, Services, and Staff(Opens in a new browser tab)

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Qatar Airways Group Chief Executive, His Excellency Mr. Akbar Al Baker, said: “To be named as the World’s Best Airline was always a goal when Qatar Airways was created, but to win it for the seventh time and pick up three additional awards is a testament to all the hard work of our incredible employees. Their continued dedication and drive is to ensure our passengers have the best experience possible when they fly with Qatar Airways.

The awards, widely known as “the Oscars of the Aviation Industry”, covered the 12 months from September 2021 to August 2022 with over 14 million eligible entries counted in the results, a period when Qatar Airways increased its global network back to over 150 destinations.

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The full list of awards won by Qatar Airways at the 2022 World Airline Awards by Skytrax are:

·         Airline of the Year

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·         World’s Best Business Class

·         World’s Best Business Class Lounge Dining

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·         Best Airline in the Middle East

Qatar Airways currently flies to more than 150 destinations worldwide, connecting through its Doha hub, Hamad International Airport, voted by Skytrax as the ‘World’s Best Airport’.

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Airlines

Japan Airlines flight was canceled, after pilot got drunk & rowdy behavior

Japan Airlines flight was canceled, after pilot got drunk & rowdy behavior

Last week, a routine flight from Dallas Fort Worth to Tokyo Haneda turned into a saga of unexpected turbulence when Japan Airlines Flight JL11 was abruptly grounded due to the unruly conduct of its captain.

The incident, which made headlines in local media, sheds light on the critical issue of alcohol consumption and professional responsibility within the aviation industry. Scheduled to take off at 11:05 am on April 24th, Flight JL11 was poised to ferry 157 passengers across the Pacific on a 12-hour journey to Tokyo.

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However, the departure was thwarted as the pilot’s behavior at the crew layover hotel raised serious concerns. Around 2 am, hotel staff were compelled to summon the authorities as the captain’s disruptive antics reverberated through the premises, disturbing fellow guests.

Despite not breaching Japan Airlines’ guidelines regarding alcohol consumption within 12 hours of duty, the pilot’s conduct prompted precautionary measures. While the passengers of Flight JL11 were later accommodated on an American Airlines flight, the repercussions of the pilot’s actions continued to reverberate.

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Of particular interest is the fact that the captain wasn’t slated to operate the return flight to Tokyo for over 24 hours, minimizing concerns regarding his sobriety during duty hours. Nevertheless, the incident underscores the complexities surrounding alcohol policies within the airline industry.

Japan Airlines, known for its stringent regulations, imposes a 12-hour prohibition on pilots flying after consuming alcohol, a policy designed to uphold safety standards. Notably, there was a brief period where this cut-off time was extended to 24 hours, highlighting the evolving nature of such protocols.

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Following the incident, the pilot was questioned by authorities and cautioned against further misconduct. However, despite assurances, Japan Airlines opted to ground him for the subsequent flight, resulting in the cancellation of the 1:05 am departure when a replacement pilot couldn’t be secured.

In a statement, the airline expressed regret for the inconvenience caused to passengers, attributing the disruption to the pilot’s “inappropriate behavior.”

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Turkish Airlines in Talks for New Planes, with New MRO Facility

Turkish Airlines in Talks for New Planes, with New MRO Facility

Turkish Airlines is set to embark on a significant expansion journey, eyeing the acquisition of 235 new aircraft from both Airbus and Boeing.

Chairman Ahmet Bolat recently disclosed this development, emphasizing the airline’s commitment to balanced engagement with both major aircraft manufacturers. This move comes in the wake of Turkish Airlines‘ ambitious 10-year fleet plan, unveiled last year, which aims for a substantial increase in its fleet size by nearly 600 planes. As reported by Reuters.

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In December, the airline solidified a substantial portion of this plan by securing a deal with Airbus for 355 firm and optional orders, encompassing A321 narrow body and A350 wide body aircraft.

During an event in Istanbul attended by representatives from Airbus and Rolls-Royce, Bolat underscored the airline’s strategy of maintaining equilibrium between Airbus and Boeing. He also highlighted Turkish Airlines’ patience in awaiting resolution of Boeing’s challenges before finalizing its decision.

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Moreover, Bolat revealed discussions with Rolls-Royce regarding the potential establishment of maintenance, repair, and overhaul (MRO) capabilities within Türkiye, along with exploring additional avenues for supply-chain sourcing.

Recently, Turkish Airlines is set to redefine luxury air travel with the introduction of its next-generation business class suite, codenamed “Crystal,” slated for release in 2025. These luxurious private suites will first be introduced on the Boeing 777 fleet, with plans to expand to Airbus A350-1000 jets in the future.

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The Crystal Suites will feature private compartments with sliding doors, offering passengers an intimate and secluded space to relax and work during their journey. Boasting a 1-2-1 configuration, each seat will provide direct aisle access, ensuring maximum convenience for travelers.

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Singapore Airlines Ordered to Pay $3,580 to Couple over Faulty Seats

Singapore Airlines Ordered to Pay $3,580 to Couple over Faulty Seats
Image:Wikipedia

Following a dispute over defective seats during their voyage from India to Australia last year, Singapore Airlines (SIA) has been compelled to pay a sum exceeding S$3,500 to an Indian couple.

The District Consumer Disputes Redressal Commission in Hyderabad ruled in favour of Ravi and Anjali Gupta, who on May 23, 2023, had problems with their business class seats that were meant to automatically recline on their flight from Hyderabad to Australia via Singapore.

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Reports from media outlets in India highlighted the discomfort experienced by the couple, who were compelled to endure the entire journey without the benefit of reclining seats, despite having paid a significant amount which cost around 66,750 rupees (S$1,090) for each ticket, lodged a complaint during the flight, expressing their dissatisfaction with the situation.

Singapore Airlines initially offered compensation in the form of 10,000 KrisFlyer miles per person, which was declined by the passengers. As reported by CNA, Singapore Airlines apologised for any difficulty the technical failure may have caused and acknowledged the District Consumer Disputes Redressal Commission of Hyderabad’s ruling.

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SIA clarified that while the automatic recline feature on Mr. and Mrs. Gupta’s seats experienced a glitch, the manual recline function remained operational during the flight from Hyderabad to Singapore.

Regrettably, due to a fully occupied flight, SIA staff were unable to arrange alternative seating within the business class cabin. However, the airline asserts that its crew diligently monitored the couple’s comfort throughout the journey, offering to manually adjust the seats as needed.

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