Aviation
World’s Best Airlines With 2018 Travelers’ Choice Awards by TripAdvisor
World’s Best Airlines With 2018 Travelers’ Choice Awards by TripAdvisor
NEEDHAM, Mass., April 9, 2018 /PRNewswire/ — TripAdvisor®, the travel planning and booking site, today announced the winners of its Travelers’ Choice® awards for airlines, identifying travelers’ favorite carriers around the globe. For 2018, Singapore Airlines was named the number one airline in the world and Southwest Airlines ranked as the best U.S. carrier. Award winners were determined using an algorithm that took into account the quantity and quality of airline reviews and ratings submitted by travelers worldwide, over a 12-month period on TripAdvisor Flights.
Following the success of last year’s inaugural Travelers’ Choice awards for airlines, the 2018 award categories expanded to honor 69 airlines that provide exceptional value and service across the world. In addition to the world list, the Traveler’s Choice awards recognize the best airlines in seven regions including Asia, Europe, North America, Latin America, South Pacific & Oceana, Africa & Indian Ocean, and the Middle East. The awards also recognize the top airlines in four distinct service classes: International First Class, Business Class, Premium Economy and Economy. The hallmarks of Travelers’ Choice award winners are outstanding service, quality and value.
Top 10 Airlines in the World:
Recognizing airlines around the world that deliver consistently exceptional experiences to the global traveler
1. Singapore Airlines, Singapore
According to a TripAdvisor reviewer: “I flew from Sydney to Singapore in business class. The food was the best I have had in the last ten years. Service was great and the staff actually wanted to be there. One of the best, if not the best airline.”
2. Air New Zealand, New Zealand
According to a TripAdvisor reviewer: “The flight attendants are friendly, courteous, professional, and dedicated to customer service. The dinner was excellent, even in Economy class, and there was complimentary NZ red and white wine. Even the safety videos are entertaining. I wouldn’t fly any other airline between the U.S. and New Zealand.”
3. Emirates, United Arab Emirates
According to a TripAdvisor reviewer: “This airline is the essence of style, class and comfort. Everything I had expected was surpassed. From their presentation, to their service, which is professional, but does not override their personable approach to travellers. The Airbus is huge, but the atmosphere within is comfortable, seats are wider, windows are bigger.”
4. Japan Airlines, Japan
According to a TripAdvisor reviewer: “This airline carrier is exquisite and features great on board meal service, drink service, and the entertainment is great. They provide excellent service with exceptional leg room. This airline is truly above most others and comes with outstanding crew members.”
5. EVA Air, Taiwan
According to a TripAdvisor reviewer: “One of the things that separates EVA out from other airlines is in the little things. I was blown away by the novelty of the “Character” flight we took. Everything from the pillows to the meals – it was Hello Kitty cuteness overload. Kids’ meals are excellent. These small personal touches made our entire flight experience so much nicer!”
6. Southwest Airlines, United States
According to a TripAdvisor reviewer: “We choose to fly Southwest whenever we can. Their flights are on time and the service is friendly and efficient. We don’t mind not having assigned seats. Bags fly free, and we always check ours. Frequent Flier miles are easy to accumulate with their membership program.”
7. Jet2.com, United Kingdom
According to a TripAdvisor reviewer: “We have just come back from Portugal and all I can say is what a fab service from jet 2. From start to finish, they made my holiday less stressful. I have never been with them before and can certainly say they’re better than most other companies I have been with.”
8. Qatar Airways, Qatar
According to a TripAdvisor reviewer: “I’ve traveled a lot in my life and Qatar is one of my favourite airlines to travel with. The bar in a380 (business class) is the best. The service regardless of class is fab. The treatment of frequent fliers is great… food very tasty for economy … and very big portions… Entertainment is top notch. They are one of my favourite airlines for eco travel.”
9. Azul, Brazil
According to a TripAdvisor reviewer: “Azul is a lovely airline, employing a fleet of Embraer regional jets offering 2 + 2 seating. Service is efficient and you always get a package of “aviõezinhos” (airplane shaped gummy bears) to chew on the short domestic hops.”
10. Korean Air, South Korea
According to a TripAdvisor reviewer: “We traveled from Chicago to Hong Kong with our toddler, and could not have been more pleased with the experience. Basic economy on KA is basically economy plus on other (especially US-based) airlines. The flight staff actually made me like the experience, rather than detract from it. I’ll be flying KA whenever possible in the future.”
Class of Service Global Winners:
Recognizing airlines around the world that provide a consistently exceptional passenger experience in each cabin
Best First Class: Singapore Airlines, Singapore
Best Business Class: Qatar Airways, Qatar
Best Premium Economy: Air New Zealand, New Zealand
Best Economy: Singapore Airlines, Singapore
Award-winning Airlines in North America:
- Southwest Airlines, United States – Best
- Alaska Airlines, United States – Winner
- Delta Air Lines, United States – Winner
- Hawaiian Airlines, United States – Winner
- JetBlue, United States – Winner
- WestJet, Canada – Winner
Class of Service North American Winners:
Best Business Class: JetBlue, United States
Best Economy:Southwest Airlines, United States
Aviation
Airbus Enhances A350 Cabin with 10-Abreast Seating
Airbus has announced a new partnership with Jiatai Aircraft Equipment, a Chinese aircraft seating manufacturer, to supply upgraded economy-class seats for the A350 widebody series.
This collaboration, unveiled at the 2024 Airshow China, focuses on developing a newly designed economy seat tailored for the A350‘s New Production Standard (NPS) cabin.
One of the key features of the NPS cabin is the ability to accommodate 17-inch wide economy seats, compared to the previous 16.5-inch wide seats that airlines were limited to in the A350’s earlier configurations.
British Airways Unveils Its Brand-New First Class Cabin for the Airbus A380
This change is made possible by the expanded space in the NPS cabin, which is 35 inches longer and 4 inches wider than the previous version. This extra space is achieved by slightly moving the cockpit wall forward and shifting the rear pressure bulkhead back by one frame.
The wider cabin allows airlines to add up to 30 extra economy seats without compromising comfort. For airlines opting for a 3-4-3 seating layout, the 17-inch wide seats are an excellent choice for a more comfortable passenger experience. However, some airlines, such as Iberia, may choose to retain a 9-abreast layout with wider seats for added comfort.
The NPS cabin also offers enhanced flexibility for airline operators. One major advantage is the ability to easily switch between a 9-abreast and 10-abreast seating configuration without requiring significant downtime for aircraft reconfiguration. Airlines can use the same seat rails, tracks, and IFE interfaces, making the transition smoother and quicker.
Etihad Airways Unveils 10 Exciting New Routes for 2025
In addition, the design of the floor attachments and air-conditioning systems has been optimized for 10-abreast seating, meaning airlines can upgrade their cabins without needing to make substantial modifications to the aircraft’s structure.
Though it’s still unclear when Jiatai’s economy-class seats will be officially added to the A350’s Buyer Furnished Equipment (BFE) catalogue, the collaboration marks a significant step toward enhancing the A350’s cabin offerings.
With this partnership, Airbus is providing more seating options for airlines, ensuring that they can meet diverse customer needs while improving overall operational efficiency.
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