Airlines

Which Airlines mishandled the most Luggage in 2023?

In the dynamic world of air travel, luggage handling remains a critical aspect of passenger experience. As airlines strive for efficiency and customer satisfaction, the issue of lost luggage continues to be a significant concern.

In 2023, several airlines faced challenges in this area, prompting a closer look at which carriers experienced the highest incidents of lost luggage.

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The U.S. Department of Transportation released rankings for the largest domestic airline carriers and revealed exactly how many bags they mishandled. Find out which airlines topped the list for losing the most luggage in 2023.

Airline	Total Bags Enplaned	Number of Bags Mishandled	Percent Bags Mishandled
Allegiant Air	5,603,251	10,590	0.18%
Endeavor Air	8,507,004	34,589	0.41%
Southwest Airlines	129,704,856	587,339	0.45%
Delta Air Lines	80,022,632	394,386	0.49%
Hawaiian Airlines	6,062,604	30,003	0.49%
Frontier Airlines	9,368,960	48,234	0.51%
Jetblue Airways	15,303,556	79,957	0.52%
Spirit Airlines	12,935,699	68,006	0.53%
Skywest Airlines	26,128,627	139,299	0.53%
Alaska Airlines	22,215,385	131,551	0.59%
PSA Airlines	10,481,002	63,756	0.61%
Republic Airways	8,348,934	55,567	0.67%
Envoy Air	8,178,974	58,680	0.72%
United Airlines	55,951,329	412,601	0.74%
American Airlines	71,211,818	582,499	0.82%

US DOT

American Airlines had the highest rate of mishandled baggage, losing or damaging over eight bags per 1,000 checked.

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In contrast, Allegiant Air claimed the top, with only two bags per 1,000 affected. Southwest Airlines, handling over 130 million bags in 2023, experienced nearly 588,000 mishandled bags, equating to about 0.45%.

Spirit Airlines had the highest mishandling rate, losing or damaging more than five bags per 100 checked. Most airlines consider a bag lost if it remains unclaimed between five and 14 days after the flight.

Airlines

PIA Reinstates Manchester and Paris Routes After EU Ban Lift

Pakistan International Airlines (PIA) has announced plans to resume flights to Europe starting in January, beginning with Paris as its first destination.

The decision follows the European Union Aviation Safety Agency’s (EASA) removal of a long-standing ban on the airline. PIA’s inaugural flight to Paris is scheduled for January 10, with bookings opening on December 9.

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In an official statement, PIA spokesperson Abdullah Hafeez Khan confirmed that the first flight schedule has been approved, marking a significant milestone in the airline’s recovery efforts. The EU ban had previously cost PIA approximately Rs40 billion ($144 million) annually in lost revenue, compounding its financial struggles.

With European operations restarting, PIA is now setting its sights on the United Kingdom. The airline plans to seek approval from the UK Department for Transport (DfT) to resume flights to major British cities such as London, Manchester, and Birmingham.

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These routes are anticipated to see high demand once necessary clearances are obtained. The lifting of the EU ban represents a key achievement for PIA as it works to rebuild its international network and regain its standing in the global aviation market.

By restoring flights to Europe and aiming for UK destinations, PIA is taking critical steps toward recovering lost ground and improving its financial outlook.