Airlines

TikTok Complaint Gets Thai Airways Cabin Crew Suspended

Following a complaint over the event in a video posted on TikTok, Thai airways has suspended cabin staff members for failing to remove three food trays from passengers’ folding tables on a flight from Singapore before it landed in Bangkok last week.

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A passenger with the username praewa panicha uploaded a video on TikTok on February 17, 2023, showing the flight landing with meal trays remaining on the folding tables on several passengers’ seats. Praewa panicha responded to a comment on the video by claiming that despite pressing the call button, no personnel arrived to collect the dinner trays.

@praewa_panicha

ตอบกลับ @before10pm อธิบายเหตุการณ์ที่เกิดขึ้นค่ะ #ทําไมไม่เก็บจาน

♬ เสียงต้นฉบับ – แพรวานางฟ้ามานา – แพรวานางฟ้ามานา

With the tray tables down and the dinner trays still on them, she continued, they had difficulty fastening their seat belts. She also mentioned that they had to hang on to the trays as the plane touched down to keep them from falling. She stated in response to a remark on the video that she told a cabin crew member after the plane came to a complete stop, who was “shocked” and apologised.

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The airline’s Pr team stated that “Thai Airlines International would like to share the findings of our inquiry into a Singapore-to-Bangkok flight’s cabin crew failing to put dinner trays away before landing. According to the investigation, the cabin personnel disregarded their responsibilities.

“As a result, we will discipline individuals involved in this incident in accordance with company policy, which includes withholding their pay and banning them from flying for a month.

Source:

Airlines

Air India Rolls Out A350s for Delhi-New York JFK and Newark Routes

In a major development for North American travelers, Air India has announced the deployment of its state-of-the-art Airbus A350-900 aircraft on two key routes: Delhi to New York and Delhi to Newark.

The service on the Delhi-New York route will commence on November 1, 2024, while the Delhi-Newark route will see its inaugural flight on January 2, 2025.

The introduction of the air india a350 will bring significant enhancements to Air India’s offerings, particularly with the launch of its Premium Economy class. air india retrofit This new class will feature 24 wide seats arranged in a 2-4-2 configuration, providing passengers with extra legroom and a more comfortable flying experience.

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“We are encouraged by the positive guest feedback we have received from the domestic deployment of our air india a350 interior to offer our hero product on the Delhi-New York JFK and Delhi-Newark routes. This is a significant leap forward for our U.S. operations that also underscores our commitment to continuous improvement,” said Campbell Wilson, Chief Executive Officer & Managing Director of Air India.

The A350’s Business class will set new standards with 28 private suites, each equipped with full-flat beds, direct aisle access, and personal wardrobes. Economy class will be configured to accommodate 264 passengers in a 3-4-3 layout. Across all cabins, passengers will enjoy the latest Panasonic eX3 in-flight entertainment system, offering over 2,200 hours of content.

Air India’s First A350-900: Interior, Routes, &Inflight Features: Click here

This strategic deployment marks a notable enhancement in Air India’s U.S. operations, with 60% of its flights to the U.S. now featuring new or upgraded cabin interiors. The air india new international routes currently operates 51 weekly flights to five U.S. destinations: New York JFK, Newark, Washington DC, Chicago, and San Francisco.

The revamped cabins, advanced in-flight entertainment systems, and improved service standards represent air india wifi commitment to providing a superior travel experience. “We believe this enhanced offering will solidify Air India’s position as a leading carrier and attract travellers seeking a world-class flying experience between India and the United States,” the airline stated.

Seats on these flights are now available for booking on Air India’s website, mobile app, and through travel agents, ensuring that passengers can easily plan their journeys on these newly upgraded routes.