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TikTok Complaint Gets Thai Airways Cabin Crew Suspended
Following a complaint over the event in a video posted on TikTok, Thai airways has suspended cabin staff members for failing to remove three food trays from passengers’ folding tables on a flight from Singapore before it landed in Bangkok last week.
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A passenger with the username praewa panicha uploaded a video on TikTok on February 17, 2023, showing the flight landing with meal trays remaining on the folding tables on several passengers’ seats. Praewa panicha responded to a comment on the video by claiming that despite pressing the call button, no personnel arrived to collect the dinner trays.
@praewa_panicha
ตอบกลับ @before10pm อธิบายเหตุการณ์ที่เกิดขึ้นค่ะ
#ทําไมไม่เก็บจาน
♬ เสียงต้นฉบับ – แพรวานางฟ้ามานา – แพรวานางฟ้ามานา
With the tray tables down and the dinner trays still on them, she continued, they had difficulty fastening their seat belts. She also mentioned that they had to hang on to the trays as the plane touched down to keep them from falling. She stated in response to a remark on the video that she told a cabin crew member after the plane came to a complete stop, who was “shocked” and apologised.
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The airline’s Pr team stated that “Thai Airlines International would like to share the findings of our inquiry into a Singapore-to-Bangkok flight’s cabin crew failing to put dinner trays away before landing. According to the investigation, the cabin personnel disregarded their responsibilities.
“As a result, we will discipline individuals involved in this incident in accordance with company policy, which includes withholding their pay and banning them from flying for a month.
