The best airlines in the US for 2023

When it comes to air travel in the United States, there are several airlines that stand out for their exceptional service, safety records, and customer satisfaction. By continuously giving passengers a first-rate traveling experience, these airlines have developed their reputation throughout the years.

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Although opinions on the “best” airline may vary depending on individual preferences, there are a few major carriers that are frequently recognized as the best airlines in the US. According to the pointsguy website, here are some best airlines in the US for 2023.

Best Airlines Report for 2023 rankings are highlighted below:

1. Delta Air Lines
2. United Airlines
3. Alaska Airlines
4. American Airlines
5. Southwest Airlines
6. Hawaiian Airlines
7. JetBlue Airways
8. Spirit Airlines
9. Allegiant Air
10. Frontier Airlines

The Points Guy has rated Delta Air Lines as the top U.S. airline for the fifth consecutive year.
The ranking analyses factors including dependability, cost, loyalty programs, and customer experience. Delta continues to be the top-performing airline.

This year, United Airlines came in at number two overall, followed by Alaska, American, and Southwest Airlines, making up the top five rankings. The lowest-rated airlines were JetBlue, Spirit, Allegiant, and Frontier. These airlines scored much worse than other airlines in terms of punctuality, cancellations, customer satisfaction, and bag change costs.

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The Points Guy collected data from all 10 airlines, which revealed overall declines in performance in several areas. While rates per 1,000 passenger miles increased 22.67%, customer complaints increased 87.6% year over year. In the meantime, data revealed rises in unscheduled changes (up 87.45%), cancellations (up 54%), and mishandled bags (up 25%), all of which highlight the continuous challenge to meet the strong demand for air travel.

TPG performs a thorough review of each airline’s dependability, experience, loyalty, and cost & reach to assemble these rankings. TPG looks at information from the U.S. Department of Transportation (D.O.T. ), such as passenger complaints made to the D.O.T. and reports on missing luggage for each airline. The TPG analysts were able to include all of those factors — and more — in the ranks for the 2023’s best airlines study by analyzing the airlines’ financial records and searching through accessible fleet data.