Airlines
Southwest Airlines is increasing Wi-Fi fees for connecting passengers
Southwest Airlines will now charge every traveler for its in-flight Wi-Fi after spending more than $2 billion on in-flight enhancements the previous year.
Beginning on February 21, 2023, Southwest will charge for its Wi-Fi service. Today, the airline charges $8 per day for Wi-Fi, so if you’re connecting, you could pay that price and utilize Wi-Fi on many flights.
Southwest Airlines spokesperson Alyssa Foster stated, “This impacts a small group of customers due to our robust network of nonstop flights, free onboard entertainment, and a small proportion of customers electing to use paid internet across connecting flights.
The adjustments happen as Southwest expands its fleet with two Wi-Fi providers. Together with Anuvu, the carrier is also adding Viasat as a second internet service provider. At the beginning of March, new Boeing 737 Max deliveries will include Wi-Fi hardware from Viasat, according to Foster.
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Now, the company claims to have renovated more than 350 aircraft, and according to Foster, it anticipates upgrading the whole fleet by the third quarter of this year. Modernized routers and modems came with new improvements.
Southwest made it clear that the $8 fee applies “from takeoff to landing,” and that customers are responsible for paying the $8 fee at each location. The same policy would be in place for a client who had a layover but wasn’t changing planes. Consumers with A-List preferred status will still have free access to Wi-Fi.
