Airlines

Southwest Airlines employee charged in $1.9M voucher-selling scheme

A former Southwest Airlines customer service employee has been charged with fraud after it was discovered that allegedly created and selling travel vouchers worth close to $1.9 million.

Federal prosecutors claimed on Tuesday that DaJuan Martin filled up the vouchers with fictitious identities while employed at Chicago’s Midway Airport, then sold them to others, including a co-defendant named Ned Brooks, for less than face value.

Gate agent dumped passenger items into trash at armstrong international airport(Opens in a new browser tab)

Martin, 36, of Bolingbrook, Illinois, was charged with 12 counts of wire fraud in an indictment released on Monday. Four counts of wire fraud were brought against Brooks, a 46-year-old Chicago resident. The maximum sentence for each count is 20 years in jail.

JetBlue Vacations & Uber Offer Free Vouchers(Opens in a new browser tab)

Between November 2018 and June 2022, Martin worked for Southwest. He had the authority to give out vouchers to clients who had service issues because he was a customer service agent. According to the indictment, Brooks and other individuals would text Martin to request vouchers. Attorneys are asking for the confiscation of about $1.9 million from Martin, $732,000 from Brooks, over $27,000 in cash, and a 2021 Land Rover.

Source:

Airlines

Air India Rolls Out A350s for Delhi-New York JFK and Newark Routes

In a major development for North American travelers, Air India has announced the deployment of its state-of-the-art Airbus A350-900 aircraft on two key routes: Delhi to New York and Delhi to Newark.

The service on the Delhi-New York route will commence on November 1, 2024, while the Delhi-Newark route will see its inaugural flight on January 2, 2025.

The introduction of the air india a350 will bring significant enhancements to Air India’s offerings, particularly with the launch of its Premium Economy class. air india retrofit This new class will feature 24 wide seats arranged in a 2-4-2 configuration, providing passengers with extra legroom and a more comfortable flying experience.

Soon, Air India aircraft will feature onboard WiFi & all-new cabins: Click here

“We are encouraged by the positive guest feedback we have received from the domestic deployment of our air india a350 interior to offer our hero product on the Delhi-New York JFK and Delhi-Newark routes. This is a significant leap forward for our U.S. operations that also underscores our commitment to continuous improvement,” said Campbell Wilson, Chief Executive Officer & Managing Director of Air India.

The A350’s Business class will set new standards with 28 private suites, each equipped with full-flat beds, direct aisle access, and personal wardrobes. Economy class will be configured to accommodate 264 passengers in a 3-4-3 layout. Across all cabins, passengers will enjoy the latest Panasonic eX3 in-flight entertainment system, offering over 2,200 hours of content.

Air India’s First A350-900: Interior, Routes, &Inflight Features: Click here

This strategic deployment marks a notable enhancement in Air India’s U.S. operations, with 60% of its flights to the U.S. now featuring new or upgraded cabin interiors. The air india new international routes currently operates 51 weekly flights to five U.S. destinations: New York JFK, Newark, Washington DC, Chicago, and San Francisco.

The revamped cabins, advanced in-flight entertainment systems, and improved service standards represent air india wifi commitment to providing a superior travel experience. “We believe this enhanced offering will solidify Air India’s position as a leading carrier and attract travellers seeking a world-class flying experience between India and the United States,” the airline stated.

Seats on these flights are now available for booking on Air India’s website, mobile app, and through travel agents, ensuring that passengers can easily plan their journeys on these newly upgraded routes.