Airlines

Qatar Airways to Provide 15,000 Smartphones to Cabin Crew

An internal application developed by Qatar Airways allows cabin crew to provide passengers with customized experiences. During its initial stage, the application provides real-time insights into flight, customer, and service data.

This enables the cabin crew to view the profiles of all passengers, including those of Oneworld and Privilege Club members, as well as any special service requests or preferences for a more customized and seamless travel experience with the airline that has won multiple awards. By giving them access to the most recent digital training materials, the application also empowers cabin crew.

By giving the cabin crew more than 15,000 mobile devices in the upcoming months, Qatar Airways will have accomplished the first milestone in this stage of its digital transformation. The airline intends to roll out the new project in phases, integrating passengers‘ individual itineraries and needs across all touch-points, and eventually expanding its reach to include Hamad International Airport and other international airports and lounges.

The airline is adopting digital solutions to streamline operations and show that it is committed to cutting back on paper waste and moving towards more environmentally friendly working practices.

The digital transformation of Qatar Airways has advanced significantly this year, with one notable step being the airline’s partnership with Google Cloud to investigate data analytics and artificial intelligence solutions for improved customer experiences and sustainability.

Airlines

Air India Rolls Out A350s for Delhi-New York JFK and Newark Routes

In a major development for North American travelers, Air India has announced the deployment of its state-of-the-art Airbus A350-900 aircraft on two key routes: Delhi to New York and Delhi to Newark.

The service on the Delhi-New York route will commence on November 1, 2024, while the Delhi-Newark route will see its inaugural flight on January 2, 2025.

The introduction of the air india a350 will bring significant enhancements to Air India’s offerings, particularly with the launch of its Premium Economy class. air india retrofit This new class will feature 24 wide seats arranged in a 2-4-2 configuration, providing passengers with extra legroom and a more comfortable flying experience.

Soon, Air India aircraft will feature onboard WiFi & all-new cabins: Click here

“We are encouraged by the positive guest feedback we have received from the domestic deployment of our air india a350 interior to offer our hero product on the Delhi-New York JFK and Delhi-Newark routes. This is a significant leap forward for our U.S. operations that also underscores our commitment to continuous improvement,” said Campbell Wilson, Chief Executive Officer & Managing Director of Air India.

The A350’s Business class will set new standards with 28 private suites, each equipped with full-flat beds, direct aisle access, and personal wardrobes. Economy class will be configured to accommodate 264 passengers in a 3-4-3 layout. Across all cabins, passengers will enjoy the latest Panasonic eX3 in-flight entertainment system, offering over 2,200 hours of content.

Air India’s First A350-900: Interior, Routes, &Inflight Features: Click here

This strategic deployment marks a notable enhancement in Air India’s U.S. operations, with 60% of its flights to the U.S. now featuring new or upgraded cabin interiors. The air india new international routes currently operates 51 weekly flights to five U.S. destinations: New York JFK, Newark, Washington DC, Chicago, and San Francisco.

The revamped cabins, advanced in-flight entertainment systems, and improved service standards represent air india wifi commitment to providing a superior travel experience. “We believe this enhanced offering will solidify Air India’s position as a leading carrier and attract travellers seeking a world-class flying experience between India and the United States,” the airline stated.

Seats on these flights are now available for booking on Air India’s website, mobile app, and through travel agents, ensuring that passengers can easily plan their journeys on these newly upgraded routes.