Airlines
Passengers criticized the Air India and Spice Jet’s broken seats.
![](https://jetlinemarvel.net/wp-content/uploads/2023/03/air-india-seats.jpg)
A UN diplomat criticized the airline for its extremely poor services. On his Twitter account, the official, who was flying from New York to New Delhi, complained about the broken seats and cockroaches in the cabin. He also posted pictures of cockroaches and shattered seat handles as evidence.
Korean Air plane overshoots runway in the Philippines(Opens in a new browser tab)
In response to the diplomat’s post, numerous people came forward and expressed similar concerns. The tweet that has since gone viral is as follows:
As a UN diplomat, I've flown worldwide, but Air India 102 JFK to Delhi was my worst flight experience: broken seats, no entertainment/call buttons/reading lights, and cockroaches! Poison spray. Disregard for customer care! #airtravelnightmare #AirIndia #TataGroup pic.twitter.com/5UcBCzSaoZ
— GPS (@Gurpreet13hee13) March 12, 2023
The inconvenience was regretted by the airlines
On Monday, he tweeted about the incident once more and urged the airline for an explanation. Upon responding to his post, Air India expressed regret for the inconvenience the diplomat had experienced. In order to move the case further, they requested his flight information.
Dear Sir, we sincerely regret the experience you have had with us. This is not something good to hear. Please help us with your booking details via DM for us to highlight the same to the relevant team for necessary review.
— Air India (@airindiain) March 20, 2023
Another similar incident happened, on a SpiceJet flight. one of the SpiceJet passengers expressed his displeasure on Twitter after being forced to travel in a battered plane with tattered seats. He made a suggestion to the airline, “Sell this flight on Olx.
Pictures of the flight have gone popular on social media, with many individuals adding to their concerns about SpiceJet.In response to the tweet, the user said, “This is worse than buses. Lol!” Another Twitter user remarked that it would not sell on Olx and it’s a better deal for a scrap dealer.
Dear @flyspicejet , is flight ko @OLX pe beech do! pic.twitter.com/OxON9681g1
— Ashish Mundhra (@mundhrashish) March 7, 2023
![](https://jetlinemarvel.net/wp-content/uploads/2024/02/600x100-1.webp)
Airlines
Air India Rolls Out A350s for Delhi-New York JFK and Newark Routes
![Air India Rolls Out A350s for Delhi-New York JFK and Newark Routes](https://jetlinemarvel.net/wp-content/uploads/2023/12/Air-india-new-Airbus-A350-XWB.jpg)
In a major development for North American travelers, Air India has announced the deployment of its state-of-the-art Airbus A350-900 aircraft on two key routes: Delhi to New York and Delhi to Newark.
The service on the Delhi-New York route will commence on November 1, 2024, while the Delhi-Newark route will see its inaugural flight on January 2, 2025.
The introduction of the air india a350 will bring significant enhancements to Air India’s offerings, particularly with the launch of its Premium Economy class. air india retrofit This new class will feature 24 wide seats arranged in a 2-4-2 configuration, providing passengers with extra legroom and a more comfortable flying experience.
Soon, Air India aircraft will feature onboard WiFi & all-new cabins: Click here
“We are encouraged by the positive guest feedback we have received from the domestic deployment of our air india a350 interior to offer our hero product on the Delhi-New York JFK and Delhi-Newark routes. This is a significant leap forward for our U.S. operations that also underscores our commitment to continuous improvement,” said Campbell Wilson, Chief Executive Officer & Managing Director of Air India.
The A350’s Business class will set new standards with 28 private suites, each equipped with full-flat beds, direct aisle access, and personal wardrobes. Economy class will be configured to accommodate 264 passengers in a 3-4-3 layout. Across all cabins, passengers will enjoy the latest Panasonic eX3 in-flight entertainment system, offering over 2,200 hours of content.
Air India’s First A350-900: Interior, Routes, &Inflight Features: Click here
This strategic deployment marks a notable enhancement in Air India’s U.S. operations, with 60% of its flights to the U.S. now featuring new or upgraded cabin interiors. The air india new international routes currently operates 51 weekly flights to five U.S. destinations: New York JFK, Newark, Washington DC, Chicago, and San Francisco.
The revamped cabins, advanced in-flight entertainment systems, and improved service standards represent air india wifi commitment to providing a superior travel experience. “We believe this enhanced offering will solidify Air India’s position as a leading carrier and attract travellers seeking a world-class flying experience between India and the United States,” the airline stated.
Seats on these flights are now available for booking on Air India’s website, mobile app, and through travel agents, ensuring that passengers can easily plan their journeys on these newly upgraded routes.
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