Airlines

Passengers criticized the Air India and Spice Jet’s broken seats.

A UN diplomat criticized the airline for its extremely poor services. On his Twitter account, the official, who was flying from New York to New Delhi, complained about the broken seats and cockroaches in the cabin. He also posted pictures of cockroaches and shattered seat handles as evidence.

Korean Air plane overshoots runway in the Philippines(Opens in a new browser tab)

In response to the diplomat’s post, numerous people came forward and expressed similar concerns. The tweet that has since gone viral is as follows:

As a UN diplomat, I've flown worldwide, but Air India 102 JFK to Delhi was my worst flight experience: broken seats, no entertainment/call buttons/reading lights, and cockroaches! Poison spray. Disregard for customer care! #airtravelnightmare #AirIndia #TataGroup pic.twitter.com/5UcBCzSaoZ

— GPS (@Gurpreet13hee13) March 12, 2023

The inconvenience was regretted by the airlines

On Monday, he tweeted about the incident once more and urged the airline for an explanation. Upon responding to his post, Air India expressed regret for the inconvenience the diplomat had experienced. In order to move the case further, they requested his flight information.

Dear Sir, we sincerely regret the experience you have had with us. This is not something good to hear. Please help us with your booking details via DM for us to highlight the same to the relevant team for necessary review.

— Air India (@airindiain) March 20, 2023

Another similar incident happened, on a SpiceJet flight. one of the SpiceJet passengers expressed his displeasure on Twitter after being forced to travel in a battered plane with tattered seats. He made a suggestion to the airline, “Sell this flight on Olx.

Pictures of the flight have gone popular on social media, with many individuals adding to their concerns about SpiceJet.In response to the tweet, the user said, “This is worse than buses. Lol!” Another Twitter user remarked that it would not sell on Olx and it’s a better deal for a scrap dealer.

Dear @flyspicejet , is flight ko @OLX pe beech do! pic.twitter.com/OxON9681g1

— Ashish Mundhra (@mundhrashish) March 7, 2023

Source:

Airlines

German Carrier Lufthansa Plans for 20% Job Cuts in Administration

Lufthansa Airlines is reportedly planning significant job cuts in its administrative workforce. According to Manager Magazin, the German carrier intends to reduce administrative positions by 20% as part of its cost-cutting measures amidst an anticipated decline in earnings.

This reduction could impact approximately 400 jobs, the report revealed. While Lufthansa has not directly commented on the layoffs, the airline confirmed its goal of cutting administrative costs by 20% by 2028.

Russian Su-57 Fighter Secures First International Sale at Zhuhai Airshow

The strategy involves leveraging digital technologies, including artificial intelligence and automation. “A hiring freeze is currently in place for administrative roles at Lufthansa Airlines,” said a company spokesperson.

The staff reduction is expected to occur through natural attrition and age-related turnover, rather than forced layoffs. The internal projection cited by the magazine warns that Lufthansa could face an operating loss of €800 million ($843.92 million) by 2026 if no corrective measures are taken.

Lost Tool Found in Qantas A380 After 34 Flights

The report highlights the challenges companies face in aligning workforce requirements with current and future demands. Failure to adapt could necessitate drastic actions, such as restructuring and layoffs, which carry significant repercussions for both the organization and its employees.

As Lufthansa navigates these challenges, the airline appears committed to balancing cost efficiency with digital transformation to maintain its competitiveness in a rapidly evolving industry.