A deal has been reached to upgrade roughly 50 Boeing 737s and 767s to the business’s 2Ku inflight communication system for long-time customer Japan Airlines (JAL). In addition to being the world’s largest operator of an integrated satellite and terrestrial network, Intelsat also leads the market in terms of inflight connectivity (IFC) services.
JAL’s subsidiary airline, J-AIR Co. Ltd., is now installing Intelsat’s 2Ku system on the carrier’s fleet of Embraer E190 aircraft in addition to the fleet of Boeing 737s and 767s. By the end of 2024, J-AIR will have finished installing the 2Ku system on 14 E190s, as it was previously revealed. When it is finished, J-AIR will be the first regional airline in Japan to provide connectivity and in-flight entertainment.
The gimballed antenna Intelsat first put in the airline’s fleet over ten years ago will be replaced with a mechanically-steered, phased-array antenna with the 2Ku service. Both the fleet of new software-defined satellites (SDS) from Intelsat that will go into service in 2025 and the high-throughput satellites in use now are compatible with the service.
JAL has regarded Intelsat as a reliable partner since 2013, according to Mitsuko Tottori, senior vice president of customer experience. “Through our partnership with Intelsat, we are able to provide our passengers with more reliable inflight connectivity. Since 2017, we have been one of the first airlines in the world to provide free service to all travelers on domestic flights, and we are eager to take use of the new 2Ku terminals’ increased speed and dependability.