Airlines

Internet praising The pilot of American Airlines provides free drinks and apologizes for the delay.

On May 21, an unprecedented gesture took place on board. An American Airlines flight from Phoenix, Arizona to Puerto Vallarta. A pilot entered a plane’s cabin to personally apologize to passengers for a delayed takeoff and offer them free drinks.

A flight captain can be seen entering the cabin and moving down the aisle of the aircraft while speaking to economy passengers in a video that was posted to Twitter. He greets the passengers with a joke, saying, “How are we doing, guys? Another excellent departure by American Airlines that leaves on schedule, right?

Go First flight takes off without over 50 passengers(Opens in a new browser tab)

I’m sorry about that, but we’ll try to get you there as soon as we can. After an overview of the issues that caused the flight delay, he provides more confidence by saying, “We’ll pedal as fast as we can, we’ll give you an update [landing] time as soon as we get airborne, any questions before we go?” He says, “We’re gonna give you a good ride,” after describing the weather and the expected flight time.

BA apologizes passenger for flight delays(Opens in a new browser tab)

Sami Muhonen, the user who posted the video to Twitter, also asserted that the pilot made an offer to give the passengers free beverages, with American Airlines covering the expense. According to Sami, “This is customer service.” Many others expressed gratitude for the deed, with one writing: “We love Captain Rod! He is superior. He’s so great, aww. Love this!” commented another user.

I have traveled a lot but this has never happened. The captain himself comes face to face to tell why we are late and of course apologized. Also promised to provide free drinks on the @AmericanAir bill. This is customer service. Thank you! pic.twitter.com/gSLyy9wFlq— Sami Muhonen (@samimuho) May 21, 2023

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Airlines

Air India Rolls Out A350s for Delhi-New York JFK and Newark Routes

In a major development for North American travelers, Air India has announced the deployment of its state-of-the-art Airbus A350-900 aircraft on two key routes: Delhi to New York and Delhi to Newark.

The service on the Delhi-New York route will commence on November 1, 2024, while the Delhi-Newark route will see its inaugural flight on January 2, 2025.

The introduction of the air india a350 will bring significant enhancements to Air India’s offerings, particularly with the launch of its Premium Economy class. air india retrofit This new class will feature 24 wide seats arranged in a 2-4-2 configuration, providing passengers with extra legroom and a more comfortable flying experience.

Soon, Air India aircraft will feature onboard WiFi & all-new cabins: Click here

“We are encouraged by the positive guest feedback we have received from the domestic deployment of our air india a350 interior to offer our hero product on the Delhi-New York JFK and Delhi-Newark routes. This is a significant leap forward for our U.S. operations that also underscores our commitment to continuous improvement,” said Campbell Wilson, Chief Executive Officer & Managing Director of Air India.

The A350’s Business class will set new standards with 28 private suites, each equipped with full-flat beds, direct aisle access, and personal wardrobes. Economy class will be configured to accommodate 264 passengers in a 3-4-3 layout. Across all cabins, passengers will enjoy the latest Panasonic eX3 in-flight entertainment system, offering over 2,200 hours of content.

Air India’s First A350-900: Interior, Routes, &Inflight Features: Click here

This strategic deployment marks a notable enhancement in Air India’s U.S. operations, with 60% of its flights to the U.S. now featuring new or upgraded cabin interiors. The air india new international routes currently operates 51 weekly flights to five U.S. destinations: New York JFK, Newark, Washington DC, Chicago, and San Francisco.

The revamped cabins, advanced in-flight entertainment systems, and improved service standards represent air india wifi commitment to providing a superior travel experience. “We believe this enhanced offering will solidify Air India’s position as a leading carrier and attract travellers seeking a world-class flying experience between India and the United States,” the airline stated.

Seats on these flights are now available for booking on Air India’s website, mobile app, and through travel agents, ensuring that passengers can easily plan their journeys on these newly upgraded routes.