BA apologises after ‘technical issue’ sparks global delays

BA apologises after ‘technical issue’ sparks global delays

British Airways spent hours issuing apologies after flights have been delays

British Airways spent hours issuing apologies after flights have been delays

"a technical issue with a third-party flight planning supplier"was the reason for delays

"a technical issue with a third-party flight planning supplier"was the reason for delays

apology comes after some passengers reported hearing multiple alarms

apology comes after some passengers reported hearing multiple alarms

sounding at JFK Airport in New York while waiting in departures to fly to the UK.

sounding at JFK Airport in New York while waiting in departures to fly to the UK.

BA said ''Our teams have now resolved a temporary issue that affected some of  long-haul flight''.

BA said ''Our teams have now resolved a temporary issue that affected some of  long-haul flight''.

planning systems overnight, which resulted in delays to our schedule

planning systems overnight, which resulted in delays to our schedule

We're sorry for the disruption caused to our customers' travel plans.”

We're sorry for the disruption caused to our customers' travel plans.”

Delays reached nearly 24 hours on several flights.

Delays reached nearly 24 hours on several flights.

Several customers reported not being updated on their flight statuses

Several customers reported not being updated on their flight statuses

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