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Inexperienced BA boss who oversaw cost-cutting drive is blamed for IT meltdown that could cost 150M.

Inexperienced BA boss who oversaw cost-cutting drive is blamed for IT meltdown that could cost 150M.

According to Daily mail British Airways boss Alex Cruz has been blamed for causing the computer meltdown that saw thousands of passengers stranded on Saturday after outsourcing hundreds of IT job to India.
Mr Cruz, who founded low-cost carrier Clickair and headed budget airline Vueling before being appointed BA chief last year, was accused of replacing highly-skilled British IT professionals with low-cost overseas workers.

GMB union chiefs said the IT outage, which experts believed could cost the airline £150million in compensation, would have been avoided if those jobs had been allowed to remain in the UK.
The accusation came as people stuck at Heathrow, where dozens more flights were cancelled on Sunday, vented their fury – describing the situation there as ‘leaderless’ and ‘chaotic’.

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Flights were taking off from Gatwick on Sunday, though some were running with an hour of delays.
Since being appointed in April last year, Mr Cruz has overseen a cost-cutting drive that removed free food from short-haul flights and has seen customer satisfaction plunge.

A Which? report in December last year found that average customer satisfaction with BA had fallen to 67 per cent for short-haul and 60 per cent for long-haul flights, putting it 10th in a table of 23 British carriers.

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The airline’s value for money rating dropped from three stars last year to two, while its food rating also fell from four stars down to two.

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He is an aviation journalist and the founder of Jetline Marvel. Dawal gained a comprehensive understanding of the commercial aviation industry.  He has worked in a range of roles for more than 9 years in the aviation and aerospace industry. He has written more than 1700 articles in the aerospace industry. When he was 19 years old, he received a national award for his general innovations and holds the patent. He completed two postgraduate degrees simultaneously, one in Aerospace and the other in Management. Additionally, he authored nearly six textbooks on aviation and aerospace tailored for students in various educational institutions. jetlinem4(at)gmail.com

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These are the Top 10 best US airlines of 2024

These are the Top 10 best US airlines of 2024

In an era where air travel plays an integral role in connecting people and places, the quality of airline service can significantly impact travelers’ experiences.

As we navigate the ever-changing landscape of aviation, insights into the performance and reliability of different carriers become invaluable. Enter WalletHub’s comprehensive analysis, offering a glimpse into the 10 best US airlines of 2024. Join us as we embark on a journey through the clouds, exploring the top performers.

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Best airlines of 2024

  1. Alaska Airlines (68.07 out of 100): Anchoring the list is Alaska Airlines, celebrated for its consistency and customer satisfaction. With a score of 68.07, Alaska Airlines sets the standard for excellence in the skies.
  2. SkyWest Airlines (65.96): Following closely behind is SkyWest Airlines, recognized for its operational prowess and reliability. With a score of 65.96, SkyWest secures its position among the elite.
  3. Spirit Airlines (65.69): Surging into third place is Spirit Airlines, renowned for its affordability and expansive route network. Despite its low-cost model, Spirit Airlines earns acclaim with a score of 65.69.
  4. Delta Air Lines (61.56): A stalwart of the industry, Delta Air Lines maintains its reputation for superior service and efficiency. With a score of 61.56, Delta continues to soar above the competition.
  5. United Airlines (51.96): United Airlines occupies the middle ground, offering a balance of convenience and comfort to travelers. With a score of 51.96, United remains a dependable choice for domestic and international flights.
  6. JetBlue Airways (51.6): JetBlue Airways, known for its focus on customer experience and amenities, secures its place in the top 10 with a score of 51.6.
  7. Hawaiian Airlines (48.3): Transporting passengers, Hawaiian Airlines earns accolades for its hospitality and island-inspired service. With a score of 48.3, Hawaiian Airlines embodies the spirit of aloha.
  8. American Airlines (46.52): Despite facing challenges, American Airlines maintains its presence among the top performers with a score of 46.52, showcasing resilience in the competitive aviation landscape.
  9. Frontier Airlines (43.57): Frontier Airlines offers budget-conscious travelers a gateway to the skies with its affordable fares and diverse destinations. With a score of 43.57, Frontier Airlines secures its place in the top 10.
  10. Southwest Airlines (36.03): Rounding out the list is Southwest Airlines, renowned for its no-frills approach and extensive route network. With a score of 36.03, Southwest Airlines remains a popular choice for travelers seeking simplicity and value.
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Aviation

South Korea Introduces Cutting-Edge MRO Center for F-35 and IAI

South Korea Introduces Cutting-Edge MRO Center for F-35 and IAI
Image:IAI

South Korea is set to make waves in the aerospace industry with the establishment of a cutting-edge Maintenance, Repair, and Overhaul (MRO) hub for F-35 fighter jets and IAI (Israel Aerospace Industries) aircraft.

Central to this initiative is the specialization in converting Boeing 777-ERSF, colloquially known as the “Big Twin,” from passenger to freighter configurations. Under the terms of the agreement, IAI will spearhead the conversion of six B777-300ER and B777-200LR aircraft annually, commencing in 2024. This strategic move is in response to the anticipated surge in demand for wide-body freighter aircraft capable of long-haul flights.

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Furthermore, South Korea’s forward-looking vision extends beyond aircraft conversion, with plans to establish a Lockheed Martin F-35 maintenance, repair, and overhaul depot at Cheongju Air Base by 2027. This strategic move not only enhances the operational readiness of South Korea’s air force but also positions the nation as a regional hub for F-35 maintenance expertise.

In preparation for this expansion, thirty Republic of Korea Air Force (ROKAF) engineers and technicians are slated to undergo intensive maintenance training in the United States in 2025, a testament to South Korea’s commitment to fostering local expertise and talent.

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IAI’s visionary approach to certification and collaboration underscores the potential for transformative change. With plans for the 777-300ERSF certification process set to unfold in Israel, followed by the rigorous scrutiny of regulatory agencies such as the US Federal Aviation Administration (FAA), the stage is set for the ‘Big Twin’ to soar to new heights of success.

In partnership with esteemed entities like STK and Incheon International Airport Corporation, this collaboration promises to unleash a wave of benefits, amplifying the resilience and competitiveness of the Korean aviation sector while catalyzing job creation and economic prosperity.

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Aviation

Lockheed Martin Expresses Interest in Joining AMCA Project

Lockheed Martin Expresses Interest in Joining AMCA Project


Lockheed Martin, a leading global aerospace and defense company, is demonstrating its dedication to strengthening collaborations with India’s research, industry, and academic sectors. With its rich experience in the aerospace industry and renowned for building some of the world’s most advanced jets, Lockheed Martin is now exploring opportunities to contribute to India’s aerospace sector, potentially providing a significant boost to aerospace technology in the country.

Randy Howard, Vice President of Global Pursuits at Lockheed Martin Aeronautics, recently underscored their interest in exploring “advanced transfer of technology opportunities” with Indian partners, signaling a proactive approach towards fostering technological exchange and advancement in the aerospace domain.

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India has been at the forefront of fighter jet development since the 1970s, having produced its own cost-effective fighter jets and combat helicopters, while continually upgrading to maintain competitiveness on a global scale.

Lockheed Martin stands as a dominant force in the aircraft industry, renowned for developing cutting-edge planes like the F35 and F22, some of the most advanced fighter jets globally. They’ve also contributed to projects like the South Korean KF21 aircraft for defense purposes through collaborations.

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Now, Lockheed Martin has set its sights on India’s defense sector manufacturing processes, expressing interest in partnering with India on its most anticipated project, the Advanced Medium Combat Aircraft (AMCA), likely to be a 5th generation fighter jet for the Indian military.

Their proposed collaboration could involve a spectrum of advanced technologies, including the Auto Ground Collision Avoidance System (Auto GCAS), a life-saving technology that intervenes to prevent ground collisions, thus significantly enhancing flight safety for Indian pilots.

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Lockheed Martin is extending its expertise to design and develop an indigenous cockpit for the F-21 fighter jets, which India is procuring. This collaboration with Tata also includes the development of fighter jet wings. Established in 2023, this partnership adopts a “Ground Floor Design” strategy aimed at equipping India with an in-depth comprehension of 5th-generation cockpit technology and Man-Machine Interface (MMI) systems.

As India’s Fighter jet program advances with finalized aircraft frame and engine prototypes, Lockheed Martin has expressed interest in joining the project. They see a groundbreaking opportunity in cooperative 5th Generation Fighter Development, potentially expediting the AMCA program’s progress through technology and expertise sharing.

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Furthermore, Lockheed Martin is keen on collaborating on large-wing, jet-powered UAV platforms, which could enhance India’s unmanned aerial capabilities.

While discussions are ongoing, and specific collaboration details await finalization, this initiative represents a potentially transformative stride in India’s aerospace self-reliance journey and Lockheed Martin’s strategic engagement with the Indian market.

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