Airlines

IndiGo introduces a global-first, innovative “Three-Point Disembarkation System” to mark its sixteenth anniversary

India’s top airline, IndiGo, announced a brand-new, advanced Three Point Disembarkation process that will allow passengers to leave the aircraft more quickly than ever. IndiGo will be the first airline in the world to adopt the new Three Point Disembarkation procedure, which will be carried out from two forward and one rear exit ramp. On its 16th anniversary, IndiGo will use the Three Point Disembarkation Process to create a new standard in customer service.

The CEO and Whole-Time Director of IndiGo, Ronojoy Dutta, stated in a statement commemorating the airline’s 16th birthday, “It gives us enormous pride to be the first airline in the world to adopt a three-point system. At IndiGo, we continuously and proactively reinvent our internal standards to facilitate a hassle-free client experience and to help other stakeholders, including airport operators and ground handling firms, operate more efficiently.

Sanjeev Ramdas, Executive Vice President of IndiGo, spoke at the historic event and stated, “At IndiGo, we have always looked at newer ways to enhance our customer experience and make flying, as well as our ground operations, efficient and hassle-free. For our passengers’ seamless travel experience, we can easily but effectively add a third ramp for disembarkation. Our 16th anniversary is the ideal time to improve the experience for our clients by enabling them to arrive at work or their loved ones’ homes faster. We have always been known for setting new standard in travel innovation.

Indigo has conducted trials and have received encouraging feedback from customers. The cabin crew shall make the necessary announcements to inform customers at the time of deboarding. This new disembarkation procedure will be implemented on Indigo’s A320 and A321 fleet for flights arriving at remote stands at Delhi, Mumbai, and Bengaluru airports to begin with, and will be progressively deployed across the network.

Airlines

Air India Express Aircraft Engine Part Falls Outside Delhi Airport; DGCA Orders Probe

Air India Express flight skids off runway while landing at Kochi airport

The Directorate General of Civil Aviation (DGCA) has launched an inquiry following reports that metal fragments were discovered at Delhi’s Indira Gandhi International Airport after an Air India Express flight made an emergency landing on Monday evening.

The emergency landing was prompted by a detected engine fault, but fortunately, the landing was executed safely without any injuries to the passengers.

The situation began when crew members of the Air India Express flight reported an engine issue, leading to the emergency landing. The DGCA has confirmed that a thorough investigation is underway and has directed that the aircraft undergo a comprehensive safety inspection.

Air India Initiates Construction of MRO Facility at Bengaluru Airport

The discovery of metal debris outside the airport has raised concerns, prompting the DGCA to probe whether these fragments are linked to the aircraft involved in the emergency landing. Authorities are particularly focused on whether the metal pieces, which were found near the airport, originated from the same Air India Express flight that experienced engine trouble.

While preliminary assessments suggest that the debris could be a broken blade from an aircraft engine, the exact source remains unconfirmed. The airline has yet to verify if the metal fragments are from their aircraft.

Airbus Beluga to Deliver Spare Parts for Stranded British Airways A350

The Delhi Police, working in conjunction with the DGCA, have initiated their own investigation to determine the origin of the metal pieces. A technical team is set to analyze whether the fragments are associated with the aircraft in question. As the investigation continues, a case has been filed with the airport authority to address the matter.