Airlines
IndiGo introduces a global-first, innovative “Three-Point Disembarkation System” to mark its sixteenth anniversary
India’s top airline, IndiGo, announced a brand-new, advanced Three Point Disembarkation process that will allow passengers to leave the aircraft more quickly than ever. IndiGo will be the first airline in the world to adopt the new Three Point Disembarkation procedure, which will be carried out from two forward and one rear exit ramp. On its 16th anniversary, IndiGo will use the Three Point Disembarkation Process to create a new standard in customer service.
The CEO and Whole-Time Director of IndiGo, Ronojoy Dutta, stated in a statement commemorating the airline’s 16th birthday, “It gives us enormous pride to be the first airline in the world to adopt a three-point system. At IndiGo, we continuously and proactively reinvent our internal standards to facilitate a hassle-free client experience and to help other stakeholders, including airport operators and ground handling firms, operate more efficiently.
Sanjeev Ramdas, Executive Vice President of IndiGo, spoke at the historic event and stated, “At IndiGo, we have always looked at newer ways to enhance our customer experience and make flying, as well as our ground operations, efficient and hassle-free. For our passengers’ seamless travel experience, we can easily but effectively add a third ramp for disembarkation. Our 16th anniversary is the ideal time to improve the experience for our clients by enabling them to arrive at work or their loved ones’ homes faster. We have always been known for setting new standard in travel innovation.
Indigo has conducted trials and have received encouraging feedback from customers. The cabin crew shall make the necessary announcements to inform customers at the time of deboarding. This new disembarkation procedure will be implemented on Indigo’s A320 and A321 fleet for flights arriving at remote stands at Delhi, Mumbai, and Bengaluru airports to begin with, and will be progressively deployed across the network.
Airlines
Air India Rolls Out A350s for Delhi-New York JFK and Newark Routes
In a major development for North American travelers, Air India has announced the deployment of its state-of-the-art Airbus A350-900 aircraft on two key routes: Delhi to New York and Delhi to Newark.
The service on the Delhi-New York route will commence on November 1, 2024, while the Delhi-Newark route will see its inaugural flight on January 2, 2025.
The introduction of the air india a350 will bring significant enhancements to Air India’s offerings, particularly with the launch of its Premium Economy class. air india retrofit This new class will feature 24 wide seats arranged in a 2-4-2 configuration, providing passengers with extra legroom and a more comfortable flying experience.
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“We are encouraged by the positive guest feedback we have received from the domestic deployment of our air india a350 interior to offer our hero product on the Delhi-New York JFK and Delhi-Newark routes. This is a significant leap forward for our U.S. operations that also underscores our commitment to continuous improvement,” said Campbell Wilson, Chief Executive Officer & Managing Director of Air India.
The A350’s Business class will set new standards with 28 private suites, each equipped with full-flat beds, direct aisle access, and personal wardrobes. Economy class will be configured to accommodate 264 passengers in a 3-4-3 layout. Across all cabins, passengers will enjoy the latest Panasonic eX3 in-flight entertainment system, offering over 2,200 hours of content.
Air India’s First A350-900: Interior, Routes, &Inflight Features: Click here
This strategic deployment marks a notable enhancement in Air India’s U.S. operations, with 60% of its flights to the U.S. now featuring new or upgraded cabin interiors. The air india new international routes currently operates 51 weekly flights to five U.S. destinations: New York JFK, Newark, Washington DC, Chicago, and San Francisco.
The revamped cabins, advanced in-flight entertainment systems, and improved service standards represent air india wifi commitment to providing a superior travel experience. “We believe this enhanced offering will solidify Air India’s position as a leading carrier and attract travellers seeking a world-class flying experience between India and the United States,” the airline stated.
Seats on these flights are now available for booking on Air India’s website, mobile app, and through travel agents, ensuring that passengers can easily plan their journeys on these newly upgraded routes.
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