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IndiGo introduces a global-first, innovative “Three-Point Disembarkation System” to mark its sixteenth anniversary

IndiGo introduces a global-first, innovative “Three-Point Disembarkation System” to mark its sixteenth anniversary

India’s top airline, IndiGo, announced  a brand-new, advanced  Three Point Disembarkation process that will allow passengers to leave the aircraft more quickly than ever. IndiGo will be the first airline in the world to adopt the new Three Point Disembarkation procedure, which will be carried out from two forward and one rear exit ramp. On its 16th anniversary, IndiGo will use the Three Point Disembarkation Process to create a new standard in customer service.

The CEO and Whole-Time Director of IndiGo, Ronojoy Dutta, stated in a statement commemorating the airline’s 16th birthday, “It gives us enormous pride to be the first airline in the world to adopt a three-point system. At IndiGo, we continuously and proactively reinvent our internal standards to facilitate a hassle-free client experience and to help other stakeholders, including airport operators and ground handling firms, operate more efficiently.

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Sanjeev Ramdas, Executive Vice President of IndiGo, spoke at the historic event and stated, “At IndiGo, we have always looked at newer ways to enhance our customer experience and make flying, as well as our ground operations, efficient and hassle-free. For our passengers’ seamless travel experience, we can easily but effectively add a third ramp for disembarkation. Our 16th anniversary is the ideal time to improve the experience for our clients by enabling them to arrive at work or their loved ones’ homes faster. We have always been known for setting new standard  in travel innovation.

Indigo has conducted trials and have received encouraging feedback from customers. The cabin crew shall make the necessary announcements to inform customers at the time of deboarding. This new disembarkation procedure will be implemented on Indigo’s A320 and A321 fleet for flights arriving at remote stands at Delhi, Mumbai, and Bengaluru airports to begin with, and will be progressively deployed across the network.

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Aerospace

Is United Airlines implementing a self-serve snack bar on its latest A321neo?

United Airlines is addressing the challenges faced by airline crews in serving passengers, a task that can be quite demanding and lead to fatigue.

To enhance passenger experience and alleviate crew workload, the airline is introducing an innovative product—an onboard self-serve snack bar.

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Implement this new approach on its latest aircraft

Currently in the trial and testing phase with airline staff, the self-serve snack bar aims to gauge its convenience for in-flight service. United Airlines is set to implement this new approach on its latest aircraft, the Airbus A321neo.

Passengers will have the opportunity to independently access complimentary refreshments without relying on flight attendants to bring them.

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The airline emphasizes that the kiosks will provide a limited supply of water and snacks typically offered during complimentary service.

Piloting this concept on its Airbus A321neo

This forward-thinking initiative aims to reduce crew fatigue, addressing the challenges associated with accommodating various passenger demands during in-flight service.

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The self-serve kiosk will only become accessible after the airline staff completes their initial round of service. This new approach marks a departure from the traditional method of waiting for the cabin crew to navigate the aisle with a food and beverage cart.

United Airlines is piloting this concept on its Airbus A321neo, with the inaugural flight scheduled for November 30 departing from Chicago O’Hare International Airport.

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The new aircraft also offers: 

  • United’s new domestic first-class seat, with wireless charging and more privacy
  • Larger overhead bins with space for every passenger’s roll aboard bag
  • High-speed Wi-Fi with streaming capabilities
  • Bluetooth connectivity
  • LED lighting designed to create a modern, calming atmosphere

The A321neo is just the latest addition to United’s fleet as progress continues on the airline’s ambitious United Next growth strategy; United expects to take delivery of about 800 new narrowbody and widebody aircraft between 2023 and the end of 2032, while retrofitting existing narrowbody aircraft with United’s Signature Interior.

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Air India B787 Dreamliner Cabin Experiences Water Leak During midflight

Air India B787 Dreamliner Cabin Experiences Water Leak During midflight

On November 29, an Air India flight en route from Delhi to London Gatwick Airport faced a mid-flight cabin leak originating from an overhead storage unit. The incident involved a water leak within the cabin of an Air India 787 Dreamliner while flying over India.

Despite the unexpected situation, the cabin crew maintained a reassuring demeanor, encouraging passengers to remain calm. There was also a leak of water from the plane’s roof, so the pilot urged the passengers not to panic.

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The odd thing is that, based on videos posted online, passengers did not appear to be significantly impacted when the leak was reported by a crew member. The leak may have been caused by a cooling system malfunction, though this is suspected.

A passenger shared the video on X, showing water continuously dripping onto passengers’ seats from overhead bins. A user commented, “It’s possible that some travellers left their fully filled water bottles in their cabin luggage, which could be the cause of this. They advise us to carry water bottles because of this. The company may not be the only one at fault. “Can passengers request a refund in situations like this?” asked another.

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flynas partners with Eve Air to bring eVTOL operations to Riyadh and Jeddah

flynas partners with Eve Air to bring eVTOL operations to Riyadh and Jeddah

Eve Air Mobility has signed a Memorandum of Understanding (MoU) to investigate the possibility of operating electric vertical take-off and landing (eVTOL) aircraft in Saudi Arabia.

Flynas is the top low-cost airline in the Middle East and the world. In 2026, the partners plan to investigate the feasibility of launching eVTOL operations in Riyadh and Jeddah.

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“This collaboration is a significant step towards realizing our common goal of sustainable air travel, as well as a demonstration of our dedication to establishing an eco-friendly, accessible, and efficient transportation system,” stated Johann Bordais, CEO of Eve.

“We are excited to start this revolutionary journey with flynas and work together to improve Saudi Arabia’s air mobility in the future.” The agreement will help Saudi Arabia’s aviation sector by establishing and bolstering the region’s potential electric flight ecosystem. Additionally, the partnership will support the ambitious targets in the aviation sector as well as the sustainability goals of Vision 2030.

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More than 1,500 flights per week are offered by flynas to more than 70 domestic and international locations. The launch of eVTOL flights to Saudi Arabia as well as the joint venture between Eve and flynas will give passengers another choice for urban transportation while reaffirming the companies’ dedication to influencing the direction of electric aviation and offering effective, secure, and environmentally friendly transportation to the area.

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Airlines

Embraer gets new order from Porter Airlines for 25 jets

Embraer gets new order from Porter Airlines for 25 jets

Porter Airlines has added to its 50 existing firm orders with the exercise of purchase rights to place a firm order for 25 Embraer E195-E2 passenger jets.

With the new aircraft, Porter will be able to reach more locations across Porter and continue its highly regarded service. With 25 purchase rights left, Porter’s orders with Embraer now stand at 75 firm, valued at US$2.1 billion at list price. This deal will be added to the Q4 backlog.

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The E195-E2’s North American launch customer, Porter, has already accepted delivery of 24 of the aircraft and has just revealed plans to fly to new locations in Mexico and the Caribbean in addition to Las Vegas, Miami, San Francisco, and Los Angeles. At the moment, the planes are being used out of Eastern Canada, primarily targeting Ottawa and Toronto Pearson International Airport.

The E195-E2 is also bringing new services to Halifax and Montreal. Porter has decided to set up the 146-seat aircraft in a cosy all-economy configuration with 132 seats, offering 36, 34, and 30-inch seat pitches to their guests.

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Etihad to fly A380 superjumbo on Abu Dhabi-New York route

Etihad to fly A380 superjumbo on Abu Dhabi-New York route

Etihad Airways is happy to announce that on April 22, 2024, it will begin operating double-decker flights on the A380 to New York JFK.

Etihad’s ability to connect to the larger GCC and Indian subcontinent, as well as the US market, has been greatly enhanced with the launch of the A380. It will also bring in more tourists who want to take in the sights of the energetic city of Abu Dhabi.

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On one of the two daily flights from Etihad to New York, the A380 will be in service. A 787-9 aircraft with First, Business, and Economy classes will fly the other daily route. Now that Etihad has brought its superjumbo back to the skies, the US route is the second destination—after London—to experience the amazing A380.

The cabin includes 337 Economy Smart seats with large pillows for maximum comfort and Etihad’s signature fixed-wing headrests, as well as 68 extra legroom seats with an extra 4 inches of space.

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The Business Studios, which offer 70 private spaces on the upper deck, offer a private sanctuary that relieves stress during travel. The Lobby, a serviced lounge and bar area situated between the First and Business cabins, is also located on the upper deck.

Currently, etihad.com makes the dream of seeing The Residence just a click away. * Guests can upgrade from a First-class ticket for an absolutely unforgettable journey, with special offer prices starting at 10,999 AED ($2,990).

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  • Special deal: Upgrades are available for purchase between November 29 and December 12, 2023, for 10,999 AED for a single person or 14,999 AED for two, one-way. Travelable starting on April 22, 2024 (except June 14–24, 2024).

The standard one-way residence upgrade fare from Abu Dhabi to New York is 16,600 AED per person.

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Airlines

U.S. airlines lose 2 million suitcases a year. Where do they end up?

U.S. airlines lose 2 million suitcases a year. Where do they end up?

The holidays are expected to be extremely busy, according to the Transportation Security Administration. A fortunate few will be among the millions of people returning home without their bags as they head back from their Thanksgiving vacations.

Where do all those misplaced bags wind up, next? Journalist Melanie Peeples set out to investigate. All suitcases that are misplaced by US airlines and are not picked up by their owners ultimately arrive at Unclaimed Baggage.

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In Scottsboro, Alabama, it occupies an entire city block and is a massive store. Every day, 7,000 new things are added to the inventory. And all of it is offered at a steep discount.

It is set up like a department store, with bookshelves filled with books and clothing and shoes around because, let’s face it, who hasn’t misplaced a book on a plane? But the jackpot is just up these stairs.

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The mezzanine is the most crowded part of the store. Thus, this is where our electronics division is located. However, things up here are even more fascinating. It functions as follows: Up to three months are spent by the airline attempting to return a misplaced suitcase or pole-vaulting shipping container to its owner. However, the airline gives up after three months and compensates the owner back up to $3,800.

Statistically speaking, 99.5% of checked luggage on airlines does not disappear. All of it just adds up to a lot—the 0.5% that does.

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