Airlines

Emirates to resume daily non-stop Dubai-Hong Kong service

Emirates to operate one-off A380 flight to Colombo.

Beginning on March 29, 2023, Emirates will increase frequency to Hong Kong with a daily non-stop service from its hub in Dubai, complementing its already-daily flight from Dubai to Hong Kong via Bangkok. This would bring the airline’s operations in the market up to 14 flights per week. As the airline continues to grow its global operations in response to the persistent demand for international travel, the restarted service will give passengers additional capacity, flexibility, and choice.

Operated by an Airbus A380 aircraft, Emirates’ flight EK380 will depart Dubai at 10:45hrs and arrive in Hong Kong at 22:00hrs. The return flight EK381 will depart from Hong Kong at 00:35hrs and arrive in Dubai at 05:00hrs. All times are local.

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By bringing back its Dubai-Hong Kong flight EK380/EK381, Emirates is responding to the growing demand on the route and offering travellers the choice to fly non-stop or break their journeys in Bangkok. Tickets can be booked on emirates.com, the Emirates App, or via travel agents. Travellers are also encouraged to check the latest entry requirements.

As one of Emirates’ key Asian destinations, the airline reaffirms its commitment to supporting Hong Kong’s post-pandemic recovery, increasing capacity to serve travellers originating from Dubai or connecting in Dubai from other cities in its global network. Throughout the pandemic, Emirates has supported the market’s local community by maintaining the trade links between Hong Kong and other strategic markets within its network, successfully transporting imports and exports through its airfreight division, Emirates SkyCargo.

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Emirates also provides increased connectivity for travellers to additional destinations beyond Hong Kong through its interline agreements with Cathay Pacific and HongKong Airlines, among others.

The Emirates A380 experience remains highly sought after by travellers for its spacious and comfortable cabins, and signature products that offer travellers the best experiences in the sky like the Onboard Lounge, First Class suites and Shower Spa. The A380 experience is always rounded off by award-winning hospitality, regional culinary creations and authentic tastes, and the airline’s award-winning inflight entertainment system, ice, with more than 5,000 channels of on-demand entertainment at every customer’s fingertips.

Airlines

Federal Court Imposes $100M Fine on Qantas for “Ghost Flights” Scandal

In a major ruling, the Federal Court has confirmed a hefty A$100 million penalty against Qantas for its involvement in the “ghost flights” scandal. As reported by FlightGlobal.

The court found that Qantas misled consumers by offering and selling tickets for flights that the airline had already decided to cancel. Adding to the controversy, Qantas failed to promptly notify ticket holders about these cancellations.

The penalty follows Qantas’ admission of violating the Australian Consumer Law (ACL). The airline agreed with the Australian Competition and Consumer Commission (ACCC) on the penalty amount, aiming to deter Qantas and other businesses from similar breaches in the future.

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The ACCC emphasized that this substantial fine sends a clear message: misleading customers will lead to serious consequences, regardless of a company’s size. In addition to the penalty, Qantas has committed to paying approximately A$20 million to affected passengers who unknowingly purchased tickets for canceled flights.

This compensation comes on top of any refunds or alternative flight arrangements already provided. ACCC Chair Gina Cass-Gottlieb praised the penalty, underscoring the importance of robust compliance programs red energy qantas in large corporations like Qantas.

She pointed out that Qantas has since made changes to its operating and scheduling procedures to prevent similar issues in the future.