Aviation

Emirates covers customers from COVID-19 expenses, in industry-leading initiative to boost travel confidence

Emirates to increase flights on Dubai-Cairo route

Emirates covers customers COVID-19 expenses industry-leading initiative boost travel confidence World’s first airline to offer its passengers free cover for COVID-19 medical expenses and quarantine costs, in a unique assurance when they fly to any destination, in any class of travel

Dubai, UAE, 23 July 2020 – Emirates customers can travel with confidence, as the airline will cover medical expenses of up to EUR 150,000 and quarantine costs of EUR 100 per day for 14 days, should they be diagnosed with COVID-19 during their travel, while they are away from home. This cover is provided by the airline, free of cost to its customers.

HH Sheikh Ahmed bin Saeed Al Maktoum, Emirates Group Chairman and Chief Executive said: “Under the directive of His Highness Sheikh Mohammed, UAE Vice President and Prime Minister and Ruler of Dubai, Emirates is proud to lead the way in boosting confidence for international travel. We know people are yearning to fly as borders around the world gradually re-open, but they are seeking flexibility and assurances should something unforeseen happen during their travel.”

First airline in the world to offer free, global cover for COVID-19 related costs

This cover for COVID-19 related medical expenses and quarantine costs is offered by Emirates free of cost to its customers regardless of class of travel or destination. This cover is immediately effective for customers flying on Emirates until 31 October 2020 (first flight to be completed on or before 31 October 2020). It is valid for 31 days from the moment they fly the first sector of their journey. This means Emirates customers can continue to benefit from the added assurance of this cover, even if they travel onwards to another city after arriving at their Emirates destination.

Customers do not need to register or fill in any forms before they travel, and they are not obligated to utilise this cover provided by Emirates.

Any impacted customer who has been diagnosed with COVID-19 during their travel simply has to contact a dedicated hotline to avail of assistance and cover.

The hotline number, and details of what COVID-19 related expenses are covered, is available on www.emirates.com/COVID19assistance.

Flexibility and assurance

With the gradual re-opening of borders over the summer, Emirates has revised its booking policies to offer customers more flexibility and confidence to plan their travel. Customers whose travel plans are disrupted by COVID-19 related flight or travel restrictions, can simply hold on to their ticket which will be valid for 24 months and rebook to fly at a later time; request travel vouchers to offset against future Emirates purchases, or request refunds via an online form on Emirates’ website or via their travel booking agent.

Emirates covers customers from COVID-19 expenses, in industry-leading initiative to boost travel confidence

Dubai is open: Customers from Emirates’ network can now to travel to Dubai as the city has re-opened for business and leisure visitors with new air travel protocols that safeguard the health and safety of visitors and communities. For more information on entry requirements for international visitors to Dubai, visit: www.emirates.com/flytoDubai

Health and safety first: Emirates has implemented a comprehensive set of measures at every step of the customer journey to ensure the safety of its customers and employees on the ground and in the air, including the distribution of complimentary hygiene kits containing masks, gloves, hand sanitiser and antibacterial wipes to all customers. For more information on these measures and the services available on each flight, visit: www.emirates.com/yoursafety

Travel restrictions: Customers are reminded that travel restrictions remain in place, and travellers will only be accepted on flights if they comply with the eligibility and entry criteria requirements of their destination countries. Visit: www.emirates.com/travelrestrictions

Dubai residents can check the latest travel requirements at: www.emirates.com/returntoDubai

Aviation

COMAC Unveils Plans for the C929 to Rival Airbus and Boeing

After the success of China’s first C919 aircraft, the country is setting its sights on developing a larger plane. COMAC (Commercial Aircraft Corporation of China) has officially confirmed plans to build a widebody aircraft, marking a significant step in its aircraft lineup.

Traditionally, Airbus and Boeing dominate the widebody aircraft market, with decades of expertise in developing planes and engines capable of carrying heavy payloads. China, which currently relies on imported engines, is now aiming to challenge these giants with its own widebody jet, the C929, designed to compete with the Airbus A350 and Boeing 777.

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The C929 will be China’s first independently developed long-range widebody aircraft. It adheres to international airworthiness standards and boasts independent intellectual property rights. The baseline version is designed to seat 280 passengers and offers a range of 12,000 kilometers, catering to global demand for both regional and international air travel.

Russia, which also needs reliable narrowbody and widebody aircraft, could become a key customer for the C929. Additionally, China plans to target the broader Asian market as it continues to expand its aviation capabilities.

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China’s aviation progress includes the ARJ21 (now called C909), a regional jet with 100 seats for shorter routes, and the C919, a narrowbody jet with 180 seats designed to rival the Boeing 737 MAX and Airbus A320. Both models have found increasing demand in the domestic market.

At China’s largest air show in Zhuhai, COMAC announced that Air China will be the launch customer for the C929 widebody jet, though details about order size and delivery timelines were not disclosed.

Other major deals announced by COMAC include:

Hainan Airlines: Firm orders for 60 C919 and 40 C909 regional jets.
Colorful Guizhou Airlines: 30 C909 jets, with 20 firm orders and 10 provisional agreements.

The C929, renamed from the CR929 after Russia withdrew from the joint development project in 2023, is expected to carry 280–400 passengers with a range of 12,000 kilometers, competing directly with Boeing’s 787 Dreamliner.

According to COMAC’s deputy general manager, Tong Yu, the first fuselage section of the C929 is expected by September 2027, with prototype test flights anticipated soon after.