Airlines

British Airways Passenger Claims She Found a ‘Dental Implant’ in Her Meal On Flight to Dubai

British Airways Passenger shocking Claims She Found a ‘Dental Implant’ in Her Meal On Flight to Dubai

A British Airways customer on a recent journey to Dubai claims she discovered what appears to be a dental implant in the food that the cabin crew served her. She claims she has complained to the Heathrow-based airline and is still waiting to hear back.

On October 25, Ghada El-Hoss, 34, discovered the very disgusting item while she was eating her rice and broccoli on a British Airways flight from London to Dubai. Ghada tried to track down a response to her complaint by contacting British Airways on Twitter earlier this week. Ghada added in her mail, “Still waiting to hear from you regarding this dental implant we found in our food.

We have all of our teeth; it is not ours, said Ghada. “This is horrible. Additionally, I am unable to reach anyone in your call centre.

https://twitter.com/ghadaelhoss/status/1599289114758479872?ref_src=twsrc%5Etfw%7Ctwcamp%5Etweetembed%7Ctwterm%5E1599289114758479872%7Ctwgr%5Efa60a532caf4bba18649e06d6aeb249da4728547%7Ctwcon%5Es1_c10&ref_url=https%3A%2F%2Fwww.paddleyourownkanoo.com%2F2022%2F12%2F05%2Fbritish-airways-passenger-claims-she-found-a-dental-implant-in-her-meal-on-flight-to-dubai%2F

British Airways appears to still be looking into Ghada’s claims in the most recent incident, according to a spokesperson who said: “We have been in touch with the customer directly to apologise and ask for further details so that we can investigate immediately.”

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Airlines

Federal Court Imposes $100M Fine on Qantas for “Ghost Flights” Scandal

In a major ruling, the Federal Court has confirmed a hefty A$100 million penalty against Qantas for its involvement in the “ghost flights” scandal. As reported by FlightGlobal.

The court found that Qantas misled consumers by offering and selling tickets for flights that the airline had already decided to cancel. Adding to the controversy, Qantas failed to promptly notify ticket holders about these cancellations.

The penalty follows Qantas’ admission of violating the Australian Consumer Law (ACL). The airline agreed with the Australian Competition and Consumer Commission (ACCC) on the penalty amount, aiming to deter Qantas and other businesses from similar breaches in the future.

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The ACCC emphasized that this substantial fine sends a clear message: misleading customers will lead to serious consequences, regardless of a company’s size. In addition to the penalty, Qantas has committed to paying approximately A$20 million to affected passengers who unknowingly purchased tickets for canceled flights.

This compensation comes on top of any refunds or alternative flight arrangements already provided. ACCC Chair Gina Cass-Gottlieb praised the penalty, underscoring the importance of robust compliance programs red energy qantas in large corporations like Qantas.

She pointed out that Qantas has since made changes to its operating and scheduling procedures to prevent similar issues in the future.