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Air India Passenger Discovers Metal Blade in his meal

Air India Passenger Discovers Metal Blade in his meal

In a concerning incident aboard Air India’s AI 175 flight from Bengaluru to San Francisco, a passenger discovered a metal blade in his in-flight meal.

Mathures Paul, a journalist, recounted his alarming experience on social media, sharing that he found the blade while enjoying his roasted sweet potato and fig chaat. Mr. Paul described the moment he felt the piece of metal in his mouth, realizing it was a blade only after chewing for a few seconds. Fortunately, he was not harmed. He posted an image of the bowl showing the metal blade next to the food, expressing his disappointment with Air India’s catering service.

Air India food can cut like a knife. Hiding in its roasted sweet potato and fig chaat was a metal piece that looked like a blade. I got a feel of it only after chewing the grub for a few seconds. Thankfully, no harm was done.

Upon discovering the blade, Mr. Paul immediately alerted the stewardess, who apologized briefly and assured him that the catering team would be informed. She then brought him a bowl of chickpea salad as a replacement.

After landing in San Francisco, Mr. Paul posted about the incident on X (formerly Twitter), but initially received no response from the airline. Later, Air India contacted him, offering a one-way business class ticket valid on any Air India flight for up to one year. Mr. Paul declined the offer, referring to it as a ‘bribe.’

In response to his post, Air India commented, “Dear Mr. Paul, we are sorry to know about this. This does not represent the level of service we aim to provide to our passengers. Please DM us your booking details along with your seat number. We’ll ensure this matter is promptly reviewed and addressed.

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These are the Top10 World’s Best Economy Class Airlines for 2024

These are the Top10 World’s Best Economy Class Airlines for 2024

In an increasingly competitive aviation industry, the quality of an airline’s economy class can significantly influence passenger satisfaction and loyalty.

Each year, Skytrax, a leading global air transport rating organization, conducts extensive passenger surveys to determine the World’s Best Economy Class Airlines. These rankings are highly anticipated, offering valuable insights into which airlines excel in providing comfort, service, and overall passenger experience in economy class.

For 2024, Skytrax has unveiled its latest rankings, highlighting airlines that have demonstrated excellence in delivering exceptional value and comfort to economy class travelers around the globe.

10 Best Economy Class Airlines 2024

1.Cathay Pacific Airways

2.Qatar Airways

3.Singapore Airlines

4.Japan Airlines

5.EVA Air

6.ANA All Nippon Airways

7.Emirates

8.Hainan Airlines

9.Turkish Airlines

10.Saudi Arabian Airlines

Virgin Atlantic,Garuda Indonesia, Delta Air Lines, Air France, Fiji Airways, Oman Air, Korean Air, Asiana Airlines, British Airways, STARLUX Airlines

Cathay Pacific has been honored as the World’s Best Economy Class Airline for 2024 by Skytrax, with Qatar Airways securing second place and Singapore Airlines claiming third. Lavinia Lau, Chief Customer and Commercial Officer at Cathay Pacific, expressed gratitude for the airline’s customers, whose support propelled them from 8th to 5th place overall.

Lau emphasized that achieving a top-five position and securing the prestigious economy class award underscored their commitment to exceeding customer expectations. Looking ahead, Cathay Pacific remains dedicated to further elevating its service standards and aspiring towards industry leadership.

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Top 10 World’s Best Cabin crew in 2024

Top 10 World’s Best Cabin crew in 2024

In the realm of aviation, the quality of cabin crew service can elevate the travel experience from ordinary to exceptional.

As we delve into 2024, Skytrax, the globally recognized authority on airline excellence, has unveiled its rankings for the world’s best cabin crew. These rankings will not only impeccable service but also the warmth, professionalism, and efficiency that define outstanding inflight hospitality.

Best Cabin crew for 2024

Singapore Airlines: Renowned for their gracious hospitality and attention to detail, Singapore Airlines’ cabin crew continues to set the standard for excellence in service. With their iconic Singapore Girl embodying warmth and professionalism, passengers can expect a seamless and delightful inflight experience.

ANA All Nippon Airways: ANA’s cabin crew impresses with their impeccable service and cultural sensitivity, reflecting Japan’s hospitality tradition. From elegant uniforms to proactive customer care, ANA ensures passengers feel welcomed and well-cared for throughout their journey.

Garuda Indonesia: Known for their warm Indonesian hospitality, Garuda Indonesia’s cabin crew excels in delivering personalized service with a smile. Their commitment to passenger comfort and safety makes them a favorite among travelers flying to and from Southeast Asia.

EVA Air: EVA Air’s cabin crew blends efficiency with genuine warmth, creating a friendly and inviting atmosphere onboard. With their distinctive uniforms and attentive service, EVA Air continues to earn accolades for their dedication to passenger satisfaction.

Cathay Pacific Airways: With a reputation for professionalism and elegance, Cathay Pacific Airways’ cabin crew ensures a refined and comfortable journey for passengers. Their meticulous service standards and courteous demeanor contribute to their consistent recognition in the industry.

Hainan Airlines: Hainan Airlines’ cabin crew impresses with their hospitable approach and attention to detail. Known for their proactive service and stylish uniforms, they enhance the inflight experience with a touch of Chinese hospitality.

Japan Airlines: Embodying the spirit of omotenashi (Japanese hospitality), Japan Airlines’ cabin crew provides exemplary service that reflects Japan’s cultural values. Their dedication to passenger well-being and comfort distinguishes them as leaders in the industry.

Thai Airways: Thai Airways’ cabin crew is celebrated for their warm smiles and gracious service, offering passengers a taste of Thai hospitality in the skies. Their commitment to safety and customer satisfaction makes them a preferred choice for travelers to and from Thailand.

Qatar Airways: Qatar Airways‘ cabin crew is renowned for their sophistication and attention to detail, ensuring a luxurious and comfortable journey for passengers. With their elegant uniforms and proactive service, they uphold Qatar’s reputation for excellence in aviation.

Malaysia Airlines: Malaysia Airlines’ cabin crew combines efficiency with a genuine Malaysian charm, providing passengers with a welcoming and pleasant inflight experience. Their dedication to service excellence and safety makes them a trusted carrier in the region.

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Boeing Will Not Showcase 737 MAX and 777X Test Aircraft at Farnborough 2024

Boeing Will Not Showcase 737 MAX and 777X Test Aircraft at Farnborough 2024

Boeing has announced its decision not to showcase the 777-9 and 737 MAX 10 commercial jets at the upcoming Farnborough Airshow in July, according to a statement given to The Air Current.

This decision marks a notable shift from previous airshows, where Boeing’s commercial aircraft were prominently featured. In the 2022 edition of the Farnborough Airshow, as well as last year’s Paris Airshow, Boeing’s commercial jets participated in ground displays and flight presentations.

However, recent events have led to a change in strategy. The company has faced significant public scrutiny over assembly line failures, accusations of fraud, and ongoing financial losses.

Focus on implementing quality and safety plan

In response to these challenges, Boeing has chosen to focus its efforts on implementing a comprehensive quality and safety plan. The company is reallocating engineering and manufacturing resources towards its certification and production programs. This strategic redirection aims to address and overcome the current issues affecting its operations.

Instead, it will showcase Qatar Airways B787-9 & P-8 Poseidon.

Instead of the 777-9 and 737 MAX 10, Boeing will be represented at the Farnborough Airshow by a Qatar Airways Boeing 787-9 and a Royal Air Force (RAF) P-8 Poseidon. The Farnborough International Airshow organizers have confirmed that Boeing will not have any aircraft on display at the trade event.

Qatar Airways will be the only entity featuring a Boeing aircraft on static display during the four-day event, which runs from July 22 to July 26, 2024.

Despite the absence of Boeing’s own aircraft, the company is still expected to attend the airshow. Boeing will likely be involved in several aircraft order announcements, continuing to play a significant role in the industry’s major events.

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