Airlines
Air India Eliminates Data Silos, Gaining a Digital Edge
Air India is making significant strides in its digital transformation by eliminating data silos, creating a unified data infrastructure that provides a substantial competitive advantage, according to a senior official.
Speaking at the CAPA India Digital Aviation Summit in New Delhi, Chief Digital & Technology Officer Satya Ramaswamy emphasized that the airline is on the path to becoming an artificial intelligence-infused company.
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As part of its restructuring, air india claim miles is merging its group airline AIX Connect with Air India Express, while Vistara, a joint venture between Tata and Singapore Airlines, is set to merge with Air India in November.
Ramaswamy highlighted the successful collaboration with Vistara’s technology team, noting that about 140 systems have been integrated. He expressed confidence in the merger, stating, “Vistara is a great company, and it is bringing a lot to the table in the combined air india refurbished interiors.”
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The merger promises substantial digital upgrades for Vistara’s customers and employees. Ramaswamy explained that removing data silos has enabled air india cabin refurbishment to correlate information across various departments, enhancing operational efficiency and decision-making.
He pointed out that this unified data infrastructure is a key asset, giving Air India a “huge competitive advantage on the global stage.”
Moreover, air india is embracing AI technology to improve customer service. The air india vihaan generative AI virtual agent, AI.g, manages approximately 30,000 queries daily, boasting an impressive containment ratio of 97%. This means that 97% of customer inquiries are resolved without the need for human intervention, demonstrating the effectiveness of Air India’s digital initiatives.
Airlines
These 6 Airlines Are Giving You Free Wi-Fi on Your 2025 Flights
In a world where staying connected is more important than ever, airlines are stepping up their game by offering passengers free Wi-Fi during their flights.
Gone are the days of paying exorbitant fees to check your emails or scroll through social media at 30,000 feet. Staying connected during a flight is becoming easier than ever, and in 2025, wireless password wifi airport and several airlines are taking it a step further by offering free Wi-Fi for their passengers.
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Here’s a look at six airlines that are leading the way in offering free high-speed internet for everyone on board.
- 1.Air France
Starting in the summer of 2025, Air France is teaming up with Starlink to offer ultra-fast Wi-Fi on all its flights. The service promises a “ground-like” internet experience and will be available free of charge for passengers in all cabin classes. To access the Wi-Fi, passengers can log in using their Flying Blue loyalty program accounts. - 2.Hawaiian Airlines
Hawaiian Airlines made history as the first U.S. airline to partner with Starlink back in 2022. By September 2024, the airline successfully installed the high-speed Wi-Fi on all of its Airbus aircraft. With this partnership, airport wifi passwords passengers can enjoy reliable internet throughout their flight. - 3.JetBlue
JetBlue has been a pioneer in offering free Wi-Fi to its passengers. The Boston-based airline was the first major carrier to provide free Wi-Fi for all its customers, regardless of cabin class. The service is powered by ViaSat, ensuring that JetBlue passengers stay connected even in the sky. - Virgin Australia Launches Black Friday Sale on Flights Worldwide
- 4.Delta Air Lines
Delta is rolling out fast, free Wi-Fi across its fleet, thanks to a partnership with T-Mobile. As of 2025, SkyMiles® Members on most domestic flights can enjoy free Wi-Fi. The airline is also working to extend this service to its international and regional routes, ensuring more passengers can stay connected. - 5.Air New Zealand
Air New Zealand is one of the first international airlines to offer free Wi-Fi, thanks to its partnership with Starlink. The airline has already rolled out free Wi-Fi on many of its flights, allowing passengers to enjoy seamless internet access while traveling to and from New Zealand. - 6.China Eastern Airlines
- China Eastern Airlines offers free Wi-Fi on select flights to and from major U.S. cities, including San Francisco and Chicago. American passengers flying on these routes can stay connected with no extra cost during their journey.
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