Airlines

Flying International with Air India? Drop Your Bags at These Delhi Metro Stations

Air India Unveils Real-Time Baggage Tracking Feature

Air India announced on Tuesday a new partnership with Delhi Metro Rail Corporation (DMRC) and Delhi International Airport Limited (DIAL) to facilitate check-in services for international passengers at two metro stations in Delhi.

This new initiative allows passengers to check in their baggage at the metro stations, freeing them to explore the city without the burden of their luggage before their flights.

Enhancing your travel experience with seamless metro check-ins!
Air India has partnered with @OfficialDMRC (DMRC) and @DelhiAirport (DIAL) to make your journey even more convenient. You can now avail check-in and baggage drop, at Shivaji Stadium and New Delhi metro stations from… pic.twitter.com/jcVD5dk4Mi— Air India (@airindia) June 4, 2024

Effective immediately, international passengers can utilize these services at the New Delhi and Shivaji Stadium metro stations. The check-in and baggage drop facilities are available from 7 am to 9 pm, enabling passengers to check in their baggage conveniently. The baggage is then securely transferred to the aircraft through an advanced automated system developed by DMRC and DIAL.

The metro rail, running at a frequency of every 10 minutes, takes just 19 minutes to reach the departure level at Delhi airport’s Terminal 3, ensuring a fast and hassle-free journey.

Rajesh Dogra, Chief Customer Experience Officer of Air India, stated, “Our partnership with DMRC & DIAL stands testament to our commitment to offering passengers an enhanced and seamless travel experience. This initiative not only provides a cost-effective option for travellers coming from distant locations but also helps control congestion at the airport, leading to a better experience for all our customers.”

He further highlighted that this collaboration, along with other technological interventions like DigiYatra and Self-Baggage Drop machines, significantly enhances customer convenience and satisfaction. This collaboration aims to make travel smoother and more efficient, with metro journeys to Delhi Airport’s Terminal 3 taking less than 20 minutes.

Airlines

Air India Express Aircraft Engine Part Falls Outside Delhi Airport; DGCA Orders Probe

Air India Express flight skids off runway while landing at Kochi airport

The Directorate General of Civil Aviation (DGCA) has launched an inquiry following reports that metal fragments were discovered at Delhi’s Indira Gandhi International Airport after an Air India Express flight made an emergency landing on Monday evening.

The emergency landing was prompted by a detected engine fault, but fortunately, the landing was executed safely without any injuries to the passengers.

The situation began when crew members of the Air India Express flight reported an engine issue, leading to the emergency landing. The DGCA has confirmed that a thorough investigation is underway and has directed that the aircraft undergo a comprehensive safety inspection.

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The discovery of metal debris outside the airport has raised concerns, prompting the DGCA to probe whether these fragments are linked to the aircraft involved in the emergency landing. Authorities are particularly focused on whether the metal pieces, which were found near the airport, originated from the same Air India Express flight that experienced engine trouble.

While preliminary assessments suggest that the debris could be a broken blade from an aircraft engine, the exact source remains unconfirmed. The airline has yet to verify if the metal fragments are from their aircraft.

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The Delhi Police, working in conjunction with the DGCA, have initiated their own investigation to determine the origin of the metal pieces. A technical team is set to analyze whether the fragments are associated with the aircraft in question. As the investigation continues, a case has been filed with the airport authority to address the matter.