Aviation

Top 10 World’s Best Airport Staff 2021

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Skytrax has compiled a list of the greatest regional airports in the world. Skytrax performs research for commercial airlines and polls international travellers on cabin crew, airports, airlines, airline lounges, in-flight entertainment, on-board cuisine, and a variety of other aspects of air travel. Aside from these ratings, Skytrax features an airline forum where travellers may share their experiences and thoughts regarding a particular airline. Flight reviews, flight checks, and satisfaction questionnaires are also available on the website. The World Airline Awards and World Airport Awards, as well as a ranking for airlines and airports, are held annually by Skytrax.

Singapore Changi
Tokyo Haneda
Seoul Incheon
Kansai
Tokyo Narita
Hong Kong
Centrair Nagoya
Doha Hamad
Copenhagen
Amsterdam Schiphol

When Skytrax released its first worldwide airport customer satisfaction survey in 1999, the World Airport Awards were born. They are considered as a global quality benchmark for the airport business, evaluating customer service and amenities at over 500 locations.

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There is no entry fee or payment by an airport (or any third party) to be included in the survey or awards, as Skytrax entirely funds the survey and awards process.

Top 100 Airports in 2021 Awards

Amongst the other major airport Awards announced today, Istanbul Airport is named the World’s Most Improved Airport in 2021, moving from No 102 in 2020 to No 17 in the 2021 results.

Changi Airport Singapore, a frequent, previous winner of the World’s Best Airport title was named the World’s Best Airport in the 10 to 15 million Passenger category, and took the awards for the World’s Best Airport Staff and the Best Airport Staff in Asia.

Another major winner of awards is Tokyo Haneda Airport, ranked No 2 in the world. In 2021, Tokyo Haneda wins the awards as the Best Airport in Asia, the World’s Best Domestic Airport, the World’s Best Airport Cleanliness and the Best Airport PRM / Accessible Facilities.

Guangzhou Baiyun International Airport was named the Best Airport in China, the World’s Best Airport in the 35 to 45 million Passenger category and also took the awards for the Best Airport Staff in China. The airport also achieved its highest global ranking at No 14, up from No 30 in the 2020 Awards.

Munich Airport retained its stronghold at the awards, being named the Best Airport in Europe, whilst London’s Heathrow Airport was named World’s Best Airport in the 20 to 25 million Passenger category, as well as the Best Airport in Western Europe.

Top 10 best airports in the world 2021 by Skytrax

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Aviation

Airbus Enhances A350 Cabin with 10-Abreast Seating

Airbus has announced a new partnership with Jiatai Aircraft Equipment, a Chinese aircraft seating manufacturer, to supply upgraded economy-class seats for the A350 widebody series.

This collaboration, unveiled at the 2024 Airshow China, focuses on developing a newly designed economy seat tailored for the A350‘s New Production Standard (NPS) cabin.

One of the key features of the NPS cabin is the ability to accommodate 17-inch wide economy seats, compared to the previous 16.5-inch wide seats that airlines were limited to in the A350’s earlier configurations.

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This change is made possible by the expanded space in the NPS cabin, which is 35 inches longer and 4 inches wider than the previous version. This extra space is achieved by slightly moving the cockpit wall forward and shifting the rear pressure bulkhead back by one frame.

The wider cabin allows airlines to add up to 30 extra economy seats without compromising comfort. For airlines opting for a 3-4-3 seating layout, the 17-inch wide seats are an excellent choice for a more comfortable passenger experience. However, some airlines, such as Iberia, may choose to retain a 9-abreast layout with wider seats for added comfort.

The NPS cabin also offers enhanced flexibility for airline operators. One major advantage is the ability to easily switch between a 9-abreast and 10-abreast seating configuration without requiring significant downtime for aircraft reconfiguration. Airlines can use the same seat rails, tracks, and IFE interfaces, making the transition smoother and quicker.

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In addition, the design of the floor attachments and air-conditioning systems has been optimized for 10-abreast seating, meaning airlines can upgrade their cabins without needing to make substantial modifications to the aircraft’s structure.

Though it’s still unclear when Jiatai’s economy-class seats will be officially added to the A350’s Buyer Furnished Equipment (BFE) catalogue, the collaboration marks a significant step toward enhancing the A350’s cabin offerings.

With this partnership, Airbus is providing more seating options for airlines, ensuring that they can meet diverse customer needs while improving overall operational efficiency.