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This is how Air India achieved the first phase of its development plan, which lays the foundation for a stronger future hold

Air India gets aircraft-cleaning robot at Delhi Airport

One of India’s first and national flag carriers, Air India was maintained by the government until being returned to its original owner, the TATA group. The airline, which updated its five-year plan a few months ago, is now committed to upholding its promises and has fulfilled all of its obligations. In this article, we will look at the areas where Air India operates and explore potential future growth.

The first phase of Vihaan.AI, the premier airline in India and a member of Star Alliance, has been completed by Air India. Vihaan.AI is a comprehensive 5-year transformation plan. The primary goals of this initial phase, known as Taxi, were to systematically solve the airline’s heritage problems and build the groundwork for future expansion. The first part of the transformation has come to an end, and Take Off, the second phase, which focuses on creating the platforms, procedures, and systems required to progress toward excellence, has begun.

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Some of the significant achievements during the Taxi phase include:

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Customer:

  • Committed more than $400 million to the refurbishment of aircraft
  • Updated menus on both domestic and international routes
  • On a few long-haul flights, Premium Economy seats were introduced for the first time.
  • Some of the most important customer support tasks were outsourced, and a reform of the customer notification system for all touchpoints was started.
  • Between February and December 2022, more than a million instances involving historical refunds were resolved.
  • Several customer compensation schemes were put into place to help with service recovery.
  • RFP for new customer contact center launched
  • Hundreds of additional airport employees were hired using AISATS to enhance customer service.

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People:

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  • Redesigned duties at all levels and implemented a new organizational structure in an effort to reconcile the differences between full-term contract workers and permanent employees.
  • Implemented over 29 new policies across all staff members to enhance welfare. created new compensation plans for legacy personnel.
  • Introduced Saksham and ACE, two new training programs, to upskill workers and enhance service.
  • More than 3800 new hires have been made in the crew and other functions to support capabilities and growth.

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Growth & Commercial Excellence:

  • Signed the largest order for 470 aircraft in the history of the sector.
  • 36 leased aircraft, including 11 widebodies, will be delivered in 2022–2023 as part of an accelerated fleet expansion.
  • All previously grounded aircraft have been put back into service or have been retired pending sale.
  • 6 new foreign routes were added, and 24 others saw an increase in frequency.
  • Attained highest-ever load factor, highest-ever cargo revenue, highest-ever ancillary revenue, and highest-ever single-day passenger revenue.
  • Over the course of a year, RASK (revenue per available seat kilometer) increased by 17%.

Digital:

US $200 million is being spent on modernizing IT systems, including the introduction of iPads across the fleet to better empower crew and streamline procedures, the implementation of Salesforce for CRM integration, the upgrade of SAP ERP from an outdated mainframe to the cloud, the modernization of the website, employee self-service systems, learning management systems, safety management systems, and world-class rostering systems.

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Operations:

  • In the recent year, domestic On-Time Performance (OTP) has improved the most across the sector, consistently ranking in the top three.
  • Achieved comprehensive spares and support agreements to increase reliability globally.
  • Boeing has a Performance Improvement Program in place to increase 787 dependability.
  • Approximately all first and business-class seats now have functioning in-flight entertainment (IFE) systems and approximately 90% of seats are in economy.
  • Rebuilt entirely, with new personnel and infrastructure.
  • On board are top-notch systems and experience in flight safety.
  • Initially successful airline in the world to implement risk-based IATA Operational Safety.

Audit. Responsibilities & Influence:

  • Signed an agreement with the Indian Institute of Petroleum’s CSIR to use sustainable aviation fuels. (SAF).
  • Re-engaged with ties in the international aviation business, joining the industry. organizations such as AAPA and FIA
  • More than 10 codeshare agreements have been reactivated, and active alliance negotiations with additional airlines are ongoing.
  • Actively involved with the Flight Safety Foundation, IATA, and Star Alliance.’Go, Green, Go Paperless’ campaign adopted, including e-signature acceptance.

He is an aviation journalist and the founder of Jetline Marvel. Dawal gained a comprehensive understanding of the commercial aviation industry.  He has worked in a range of roles for more than 9 years in the aviation and aerospace industry. He has written more than 1700 articles in the aerospace industry. When he was 19 years old, he received a national award for his general innovations and holds the patent. He completed two postgraduate degrees simultaneously, one in Aerospace and the other in Management. Additionally, he authored nearly six textbooks on aviation and aerospace tailored for students in various educational institutions. jetlinem4(at)gmail.com

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China to Design second Phase of C919 Aircraft; Cathay Pacific Shows Interest

China to Design second Phase of C919 Aircraft; Cathay Pacific Shows Interest

In a significant move reflecting China’s growing ambitions in the aviation industry, the state-owned Commercial Aircraft Corporation of China (COMAC) is set to expand its production facilities for the indigenous C919 jets in Shanghai.

This expansion comes in response to a surge in orders, signaling a significant milestone for China’s efforts to establish itself as a key player in the global aerospace market. According to reports from the China Aviation Planning and Design Institute (AVIC-CAPDI), a key contractor involved in the project.

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COMAC has embarked on the second phase of the C919 large passenger aircraft batch production capacity construction project. The project, located in Pudong, Shanghai, boasts a substantial total construction area of 330,000 square meters.

The expansion project, as outlined by AVIC-CAPDI, primarily focuses on the construction of crucial infrastructure including an assembly plant, parts warehouse, and tarmac area. Such developments underscore COMAC’s commitment to ramping up manufacturing capabilities to meet the burgeoning demand for the C919 aircraft.

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This move comes on the heels of major orders from leading Chinese carriers, including Air China and China Southern Airlines, each placing orders for 100 C919 jets. These substantial orders not only validate the growing confidence but also aim to challenge the dominance of industry giants Airbus and Boeing in the commercial aircraft market.

Despite primarily securing orders from Chinese airlines and aircraft lessors, the C919 has garnered significant traction, accumulating over 1,000 orders to date. Moreover, at the recent Fortune Innovation Forum held in Hong Kong, Ronald Lam, CEO of Cathay Pacific, hinted at the airline’s potential interest in adopting the C919 in the near future.

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Mid-Flight Chaos: Eva Air Flight Attendants Praised for Halting Brawl Over Seat Dispute

Mid-Flight Chaos: Eva Air Flight Attendants Praised for Halting Brawl Over Seat Dispute

In a remarkable display of bravery and quick thinking, three female flight attendants from Eva Air have been lauded as heroes after diffusing a tense altercation between two male passengers aboard a flight from Taiwan to San Francisco.

The incident unfolded onboard EVA Air flight BR8 on May 7, just hours into the 11½-hour journey from Taiwan Taoyuan International Airport to San Francisco International Airport.

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Reports suggest that the confrontation erupted over a seat dispute when one passenger sought to switch seats due to concerns over a neighbor’s coughing. In the ensuing chaos, the passenger who attempted to claim the seat was met with resistance from its original occupant, leading to a physical altercation.

Witnesses on the flight described a scene of escalating tension as one passenger attempted to strike the other, prompting the swift intervention of the cabin crew. Video footage shared on social media captured the moment when the flight attendants courageously stepped in to separate the brawling passengers, with one attendant holding back the assailant while others intervened to prevent further escalation.

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Passenger Alex Pierce, who captured the incident on video, expressed his concern for the safety of the flight attendants amidst the chaos. Despite the volatile situation, the Eva Air crew remained composed and acted decisively to restore order on the aircraft.

Following the intervention of the flight attendants, the two unruly passengers were handed over to US law enforcement upon the flight’s arrival in California. Eva Air reiterated its zero-tolerance policy towards disruptive behavior and commended the crew for their exemplary response to the incident.

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Why do airplane tires cause smoke at touchdown?

Why do airplane tires cause smoke at touchdown?

When an aircraft touches down during landing, the appearance of smoke is a common sight. This occurrence arises from a combination of factors related to the landing procedure and the characteristics of the tires themselves.

As the aircraft descends and prepares for touchdown, the tires are stationary. Upon contact with the ground, they rapidly accelerate from a standstill to an average speed of 240 to 260 km/h. This sudden burst of motion creates friction between the tires and the runway surface, resulting in the emission of smoke.

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The smoke stems from the considerable heat generated by the friction between the rubber tires and the asphalt runway. This heat is sufficient to cause the rubber to almost vaporize, resembling the smoke produced when a bike tire skids against the road.

Several variables influence the intensity and occurrence of smoke during landings. The frequency of landings a tire experiences within a specific timeframe, such as within 24 hours, impacts its level of wear and tear. Airlines rigorously inspect tire conditions before each flight, promptly replacing them if any damage or signs of deterioration are detected to uphold safety standards.

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The design and resilience of aircraft tires are influenced by the type of aircraft and its operational demands. For example, the tires used on an Airbus A330-200 differ in composition and load capacity compared to those designed for conventional automobiles. Furthermore, environmental factors such as runway temperatures and altitude variations contribute to tire performance.

Aircraft tires are meticulously engineered to endure the demanding conditions of takeoff and landing. They incorporate multiple layers of nylon for reinforcement and a wire core to prevent slippage on the rim. Moreover, these tires are filled with nitrogen, offering superior properties compared to conventional compressed air for aviation purposes.

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