Aviation
These are the world’s ‘most excellent’ airlines for 2020
These are the world’s ‘most excellent’ airlines for 2020, according to AirlineRatings.com
The world’s best airlines for 2020 have been named by AirlineRatings.com, the world’s only safety and product rating website, and the airline of the year is Air New Zealand.
The kiwi airline just nudged out Singapore Airlines, last year’s winner, ANA, Qantas and Cathay Pacific.
Air New Zealand is being honoured for the sixth time for its record-breaking performance, multi-award-winning in-flight innovations, operational safety, environmental leadership and motivation of its staff. These factors have stamped the airline as a clear industry leader.
The AirlineRatings.com Airline Excellence Awards, judged by seven editors with over 200 years’ industry experience, combines major safety and government audits, with 12 key criteria that include: fleet age, passenger reviews, profitability, investment rating, product offerings, and staff relations.
Airline Ratings Editor-in-Chief Geoffrey Thomas said: “In our analysis, Air New Zealand came out number one in most of our audit criteria, which is an outstanding performance when it’s up against carriers with more resources and scale on this same list of best airlines for 2020.
“Air New Zealand’s commitment to excellence in all facets of its business starts at the top with outstanding governance and one of the best executive teams in aviation through to a workforce that is delivering consistently to the airline’s strategy and customer promise.”
AirlineRatings.com’s top 10 airlines for 2020
1. Air New Zealand
2. Singapore Airlines
3. All Nippon Airways
4. Qantas
5. Cathay Pacific
6. Emirates
7. Virgin Atlantic
8. EVA Air
9. Qatar Airways
10. Virgin Australia
The AirlineRatings.com Airline Excellence Awards, judged by seven editors with over 200 years’ industry experience, combines major safety and government audits, with 12 key criteria that include: fleet age, passenger reviews, profitability, investment rating, product offerings, and staff relations.
Airline Ratings Editor-in-Chief Geoffrey Thomas said: “In our analysis, Air New Zealand came out number one in most of our audit criteria, which is an outstanding performance when it’s up against carriers with more resources and scale on this same list of best airlines for 2020.
“Air New Zealand’s commitment to excellence in all facets of its business starts at the top with outstanding governance and one of the best executive teams in aviation through to a workforce that is delivering consistently to the airline’s strategy and customer promise.”
Qantas, won Best Domestic Airline Service and Best Lounges.
Virgin Australia won Best Cabin Crew and Best Economy Class, Emirates; Best In-Flight Entertainment, Cebu Pacific; Most Improved Airline and VietJet Air; Best Ultra Low-Cost airline.
Excellence in Long Haul travel: Delta Air Lines (Americas), Lufthansa (Europe), Emirates (Middle-East/Africa) Cathay Pacific Airways (Asia)
Best Low-Cost Airline; JetBlue (Americas), Wizz (Europe) Air Arabia, (Middle-East Africa) and AirAsia / AirAsia X (Asia/Pacific).
AirlineRatings.com also named its Top Twenty Airlines:
Air New Zealand, Singapore Airlines, All Nippon Airways, Qantas, Cathay Pacific, Emirates, Virgin Atlantic, EVA Air, Qatar Airways, Virgin Australia, Lufthansa, Finnair, Japan Airlines, KLM, Korean Airlines, Hawaiian Airlines, British Airways, Alaska Airlines, Delta Air Lines and Etihad Airways.
About AirlineRatings.com: http://www.airlineratings.com/about-us.php
