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The most loved and hated airlines in the world

The most loved and hated airlines in the world

For All airlines, ensuring the customer experience is always priority one. Naturally, fewer passengers and lower revenue result from dissatisfied or disengaged customers. Every time a customer travels, they deserve a wonderful experience. The obvious factors that contribute to a positive experience and increased loyalty may include on-time flights, quality in-flight entertainment, more (and better) refreshments, and more legroom.

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But Some of the airlines are dominating the rankings for passenger satisfaction. And which have given passengers the desire to remain on the ground?

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Airlines With the Most Delays This Year, According to the Bureau of Transportation Statistics(Opens in a new browser tab)

S Money collected the official Twitter accounts of all the major airlines collected tweets that mentioned them. Finally, they used an AI sentiment analysis tool to assign a positive or negative score to each tweet. And prepared a list of the most loved and hated airlines in the world. S Money considered the Most Loved to be airline with the highest percentage of positive tweets and the Most Hated to be those with the most negative tweets.

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  • Canada’s Bearskin Airlines is the world’s most loved airline, with 53.4% of tweets about it being positive
  • In Australia, Jetstar Airways, Qantas, and Virgin Australia all have a >50% negative rating.
  • India’s Go First is the world’s most hated airline, with a 73.8% negativity rating.
  • The U.S. has two of the world’s 10 most hated airlines: Spirit Airlines (62.2% negativity) and Frontier Airlines (61.9% negativity).
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Here are the top ten most loved and most hated worldwide:

Rank Country Most loved airlines % of positive tweets Rank Country Most hated airlines % of Negative tweets
1 Canada Bearskin Airlines 53.4% 1 India Go First 73.8%
2 Canada Pacific Coastal Airlines 48.5% 2 Portugal TAP Air Portugal 68.4%
3 Portugal TAP Express 47.8% 3 Australia Jetstar Airways 67.5%
4 Canada Canadian north 47.4% 4 Canada WestJet 67.4%
5 Tanzania Auric air 46.3% 5 Canada Flair airlines 65.2%
6 Fiji Fiji Airways 43.2% 6 Spain Vueling 64.6%
7 Belize Tropic air 43.1% 7 Canada Air Transat 63.3%
8 Maldives Manta air 42.3% 8 United States of America Spirit airlines 62.2%
9 Kenya Air Kenya Express 42.2% 9 United States of America Frontier airlines 61.9%
10 Zambia Pro Flight Zambia 40.0% 10 India SpiceJet 61.1%

Most hated Airlines 

Rank Country Most hated airlines % of Negative tweets

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  1.  India – Go First73.8%
  2.  Portugal – TAP Air Portugal 68.4%
  3. Australia – Jetstar Airways 67.5%
  4. Canada – WestJet 67.4%
  5. Canada – Flair airlines 65.2%
  6. Spain – Vueling 64.6%
  7.  Canada – Air Transat 63.3%
  8.  United States of America – Spirit airlines 62.2%
  9. United States of America – Frontier airlines 61.9%
  10. India – SpiceJet 61.1%
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In the top 10 most loved airlines, three Canadian carriers appear. Bearskin Airlines is the most well-liked airline worldwide, while Pacific Coastal Airlines and Canadian North come in second and fourth, respectively. The domestic airline, which has its base in Ontario, offers a considerate and dependable service to 11 regional locations, according to their company website. In favour of the airline, 53.4% of tweets are sent out. This may be attributable to the courteous staff, immaculate flight, or quick boarding if Tripadvisor evaluations are to be believed.

By a margin of more than 5%, India’s Go First airline is the most hated in the entire globe. One of the primary complaints of travellers is that airlines are late and communicate delays poorly. Recently, Go First made headlines when a plane forgot to let passengers board before takeoff. On the third and last relay bus of the flight, 54 passengers watched in horror as the plane accidentally took off without them. Go First then rebooked them on a flight from Bengaluru to Delhi that left four hours later.

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Australia has only a single airline in the hated list, while the U.S. and India each have two airlines among the most hated but also none among the most loved. Here’s a table of the most loved airline from every country, followed by one of the most hated.

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He is an aviation journalist and the founder of Jetline Marvel. Dawal gained a comprehensive understanding of the commercial aviation industry.  He has worked in a range of roles for more than 9 years in the aviation and aerospace industry. He has written more than 1700 articles in the aerospace industry. When he was 19 years old, he received a national award for his general innovations and holds the patent. He completed two postgraduate degrees simultaneously, one in Aerospace and the other in Management. Additionally, he authored nearly six textbooks on aviation and aerospace tailored for students in various educational institutions. jetlinem4(at)gmail.com

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Aerospace

Boeing 787 ‘nosedive’ said to injure 50 passengers

Boeing 787 ‘nosedive’ said to injure 50 passengers

More than 50 people have been injured when LATAM Air flight LA800, which was flying from Sydney to Auckland, suddenly nosedived, causing unrestrained bodies to fly up, hitting the roofs, AFP reported.

The Chilean authorities stated that the incident occurred due to a “technical event,” and investigations led by New Zealand air safety control are ongoing.

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Responding to AFP inquiries, Boeing said, “We are working to gather more information about the flight and will provide any support needed by our customer.”

The American aircraft manufacturer Boeing has faced several safety issues recently. In January, a fuselage panel detached mid-air from an Alaska Airlines Boeing 737 MAX 9. Additionally, last week, a tire detached from a Boeing 777 jetliner bound for Japan, prompting an emergency landing at Los Angeles International Airport.

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US regulators have given Boeing a 90-day deadline to come up with a plan addressing quality control issues. As a result, Boeing’s share price has dropped by 25% since the beginning of the year.

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Airlines

IndiGo announces 6 new domestic routes for Summer 2024

IndiGo's Plan to Lease 20 Aircraft for Enhanced Operations

National, February 29, 2024: Are you looking for indigo flight ticket booking here is good news for you IndiGo, renowned as India’s preferred airline, continues to pave the way for seamless travel experiences with the announcement of new domestic routes set to launch in the upcoming summer schedule.

indigo flight booking Commencing on March 31, 2024, IndiGo will introduce direct flights connecting key cities, including Ahmedabad-Rajkot, Ahmedabad-Aurangabad, Bhopal-Lucknow, and Indore-Varanasi.

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Additionally, Indigo Airlines travelers can look forward to convenient direct flights between Kolkata-Srinagar and Kolkata-Jammu starting from April 10, 2024, and April 21, 2024, respectively. For enhanced connectivity, a new connecting flight between Kolkata and Jammu via Srinagar will also be available from April 10, 2024.

These new routes serve as vital links between major hubs, facilitating smoother mobility and providing expanded access to both domestic and international destinations.

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Passengers are also can contact Indigo Airlines customer care for more details. The addition of these routes is poised to meet the increasing demand for air travel, particularly with the rise in domestic travel observed in recent years.

Flight No. Origin Destination Frequency Effective Departure Arrival
6E 7295 Ahmedabad Rajkot Daily except Wed Mar 31, 2024 14:35 15:30
6E 7296 Rajkot Ahmedabad Daily except Wed Mar 31, 2024 15:50 16:50
6E 7456 Ahmedabad Aurangabad Daily Mar 31, 2024 17:00 18:50
6E 7455 Aurangabad Ahmedabad Daily Mar 31, 2024 19:10 20:55
6E 7073 Bhopal Lucknow Mon, Wed, Fri and
Sun Mar 31, 2024 17:25 18:50
6E 7076 Lucknow Bhopal Mon, Wed, Fri and
Sun Mar 31, 2024 19:15 20:45
6E 7536 Indore Varanasi Daily except Wed Mar 31, 2024 08:25 10:40
6E 7536 Indore Varanasi Wed Mar 31, 2024 11:55 14:10
6E 7538 Varanasi Indore Daily Mar 31, 2024 20:05 22:15
6E 6961 Kolkata Srinagar Daily Apr 10, 2024 14:45 18:00
6E 6962 Srinagar Kolkata Daily Apr 10, 2024 21:00 00:05
6E 6961 Kolkata Jammu 1
st, 3rd and 5th Sun Apr 21, 2024 14:45 17:50
6E 6962 Jammu Kolkata 1
st, 3rd and 5th Sun Apr 21, 2024 18:30 21:35
6E 6961 Kolkata Jammu Daily Apr 10, 2024 14:45 19:20 Via Srinagar
6E 6962 Jammu Kolkata Daily Apr 10, 2024, 19:50 00:05 Via Srinagar

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According to a report by CAPA, air passenger traffic in India is projected to surge, reaching an estimated 860 million by 2030.

This substantial growth presents promising opportunities for economic development, with aviation acting as a catalyst for trade, commerce, and tourism. IndiGo’s strategic expansion aligns with this trajectory, bolstering connectivity and fostering economic ties between cities.

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Mr. Vinay Malhotra, Head of Global Sales at IndiGo, expressed enthusiasm about the new routes, stating, “We are pleased to announce new additions to our forthcoming summer schedule, driven by the escalating demand for travel.

As we approach the vacation season, we aim to provide travelers with even more options to explore diverse destinations across India. These routes not only enhance accessibility and travel experiences but also contribute to strengthening economic connectivity across states.”

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IndiGo remains committed to its promise of delivering affordable, punctual, and customer-centric travel experiences across an extensive network. With these new routes, the airline reaffirms its position as the preferred choice for travelers seeking hassle-free and efficient air travel within India.

For further information and indigo booking inquiries, please visit the IndiGo website or contact customer service representatives. Experience the convenience and reliability of IndiGo as you embark on your next journey across the vibrant landscapes of India.

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For more details, you can visit: www.goindigo.in

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Airlines

Top 10 best airports in the world for food

Top 10 best airports in the world for food

A satisfying pre-flight meal can ensure that your international trip gets off to the best possible start. Numerous studies have demonstrated that eating well does improve mood.

According to a study conducted by radical storage, which examined what eateries were available, how passengers evaluated them from over 1.2 million reviews, what options were available for persons with dietary restrictions, and the typical amount customers would pay for a main meal or lunch item.

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The best airports in the world for food

RankAirportCountryNumber of
Eateries
Average Rating of
Eateries
Average
Food Cost($)
Vegan/Vegetarian
Options
Gluten-Free
Options
1Incheon International AirportSouth Korea2703.28.1830
2Hartsfield–Jackson Atlanta International AirportUnited States1383.411.071436
3Taiwan Taoyuan International AirportTaiwan293.75.6510
4Dallas-Fort Worth International AirportUnited States1253.78.621322
5Jeju International AirportSouth Korea283.710.8600
6Narita International AirportJapan283.87.8620
7Haneda AirportJapan1463.512.15162
8O’Hare International AirportUnited States1303.412.781612
9Los Angeles International AirportUnited States112311.41119
10Singapore Changi AirportSingapore1943.620.39202

The Incheon International Airport in Seoul, South Korea, is the best airport in the world for food. There are a whopping 270 selections to pick from, and a normal main menu or lunch dish there costs $8.18 on average.

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Atlanta’s Hartsfield-Jackson International Airport, which has 138 restaurants there and received an overall rating of 3.4 out of 5, came in second. There are 36 options registered online, the most of any airport in this survey, which is what makes this airport stand out in terms of its gluten-free food offerings.

The busiest airport in Taiwan, located just west of Taipei, was Taoyuan International Airport, which came in third place. Even though there are just 29 restaurants at this airport, they are rated higher (3.7 out of 5) and have a low average dish price of $5.65, making them ideal for travelers searching for a cheap pre-flight meal.

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STARLUX Airlines orders A350F and more A330neo widebodies

STARLUX Airlines orders A350F and more A330neo widebodies

Taiwan’s STARLUX Airlines has put in a formal order for three additional A330neo widebody aircraft and five brand-new A350F freighters. Christian Scherer, CEO of Airbus’s Commercial Aircraft division, and KW Chang, Chairman of STARLUX Airlines, signed the deal during the Singapore Airshow.

With this purchase, STARLUX will fly the next-generation A350F widebody freighter, making it the first airline from Taiwan to do so. With its unparalleled fuel burn, CO2 emissions, and economic efficiency, the A350F offers substantial energy savings and carbon reduction advantages in an era of climate change. It complies with client demands for carbon reduction and supports STARLUX’s ESG goal of zero emissions by 2050. The three new A330neos will also increase our fleet advantage and give passenger operations more flexibility.

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STARLUX Airlines now flies the A350-900, A330neo, and A321neo as part of its all-Airbus passenger fleet. STARLUX Cargo will fly the A350F on some of the busiest cargo routes in the world. The A350F, which is still in development, will be able to travel up to 4,700 nautical miles or 8,700 km and carry a cargo of up to 111 tonnes for a substantially cheaper price than any other freighter on the market. STARLUX Cargo will be able to service all heavy cargo markets globally with the A350F.

Equipped with the most recent Rolls-Royce Trent-XWB97 engines, the aircraft is at least 20% more efficient than its rival and will result in a 40% decrease in fuel consumption and carbon emissions when compared to the older 747F.

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With its fuselage length and capacity built around the industry standard pallets and containers, the A350F boasts the largest main deck cargo door in the business. The airframe weighs 46 tonnes less at takeoff than the rival variant because more than 70% of it is constructed of cutting-edge materials. Additionally, starting in 2027, only the A350F will be able to fully comply with the ICAO’s higher CO2 emissions criteria.

STARLUX Airlines will continue to construct one of the most cutting-edge and effective passenger fleets, providing the highest standards of in-flight comfort, thanks to the further order for the A330neo. With the additional order, the airline would have seven A330neos instead of just four. These aircraft have a luxurious two-class cabin with 28 business class seats and 269 economy class seats.

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